Position Summary
Reporting to the Senior Manager for Strategic Systems & Operations, the Program Assistant provides administration, operational, and logistical support for managing key systems, processes, tools, and platforms led by ICAP’s Strategies & Partnerships unit.
Responsibilities
ICAP Online: Provide administrative support for ICAP’s award, proposal, project, and knowledge management system including: (35%)
- o Assist with page creation, document migration, activity template set-up, and other maintenance and optimization processes
o Assist with data cleaning, entry, and document transfer
o Assist with user set-up, initial orientation, and basic troubleshooting support
o Assist with editing user guidance documentation, FAQ resources and support for training/capacity building efforts
ICAP PIVOT: Provide administrative support for ICAP’s project budgeting and financial performance tracking system including: (25%)
- o Assist with data entry and cleaning in Excel
ICAP Intranet: Provide administrative support for ICAP’s intranet and knowledge sharing platform including: (25%)
- o Inventorying and migrating documents and data, including page creation, data entry, and document transfer
Internal S&P, Cross-Unit, and/or ICAP-wide Initiatives: Scheduling meetings and logistics for testing, training, and other consultation/feedback sessions for ICAP staff in New York and country offices (10%)
Perform other related duties as directed (5%)
Minimum Qualifications
· Bachelor’s Degree or equivalent in education and experience
· Excellent communication, organizational, interpersonal, problem-solving, and analytical skills
· Excellent attention to detail
· Ability to work independently and manage various priorities and projects simultaneously, pivoting as needed based on time-sensitive organizational priorities
· Excellent computer skills, particularly Microsoft Office (with a focus on Excel)
Preferred Qualifications
· Experience in systems administration support
How to apply
Interested candidates apply here