Regional Coordinator – Southeast Asia At Access Now

The Organization and Role

About Access Now

Access Now is an international human rights organization dedicated to defending and extending the digital rights of users at risk around the world. By combining direct technical support, comprehensive policy engagement, global advocacy, grassroots grantmaking, legal interventions and convenings such as RightsCon, we fight for human rights in the digital age.

The Access Now Digital Security Helpline is a globally distributed team that provides 24/7 incident response, digital security advice, and implementation support for civil society around the world. We offer real-time, direct technical assistance and advice to civil society groups & activists, media organizations, journalists & bloggers, and human rights defenders.

About this role

As Regional Education and Communities Coordinator – Southeast Asia you will help manage the preventative, educational, and community-building efforts of the Digital Security Helpline in the region. You will work closely with the Helpline regional team of incident handlers to manage and coordinate educational efforts including audits, extended interventions, digital security training, among others. You will help build, maintain and strengthen relationships with key civil society partners in the region, including Helpline intermediaries, safety trainers and regional help desks, and will help drive the presence and viability of the Helpline for some of the most vulnerable communities. This role reports through the Helpline’s Education and Communities Lead.

This role is perfect for an experienced digital security trainer or auditor who is excited by Access Now’s mission and is eager to connect with partners and organizations in the region to provide support and advice to human rights defenders in Asia and around the world! We’re looking for an individual who strives to support at-risk communities with strengthening their digital safety knowledge and skills, and enjoys participating in collaborative efforts and nurturing trust relationships across our community of practice.

What you will do

Maximize impact of assistance and interventions in the region, especially in relation to longer-term efforts and outcomes through organizational/group accompaniment framing, for regional work by the Helpline team through the following:

• Support the coordination of digital security assessments, audits, trainings, clinics and other regional initiatives, both in-person and remotely
• Build and maintain relationships with regional intermediaries, help desks, trainers and other regional partners to strengthen the regional ecosystem capacity
• Build and maintain beneficiary relationships and partnerships with at-risk communities and groups from the region
• Facilitate referrals to and collaborate with other support organizations for the needs of civil society organizations, journalists, and at-risk users
• Coordinate technical, procedural and financial support to improve the regional ecosystem capacity, by engaging with relevant organizations, communities and networks (e.g. CiviCERT)
• Support the development, improvement and localization of articles, advisories and other resources and communications in support of regional clients and intermediaries
• Serve as an escalation point for regional expertise within the Helpline team and beyond
• Support strategic analysis and planning of regional efforts of the Helpline
• Other duties or tasks as asked of you by the Education and Communities Lead or the team’s directors

Skills, education, and mindset you will bring

• Experience in assessing risks and communicating risk reduction strategies to non-technical audiences
• Understanding of the security needs of at-risk users, such as civil society members, human rights defenders, media workers, discriminated demographics
• Competence in providing digital security training designed to support at-risk individuals and communities, in-person and/or online
• Experience in conducting security assessments for civil society organizations and/or at-risk individuals, delivering actionable remediation plans and support follow-up implementation
• Strong ability to plan, organize, and follow through with projects efficiently
• Excellent attention to detail and ability to manage priorities
• Excellent interpersonal and communication skills
• Excellent English written and oral skills
• Fluency in other languages beside English

The Details

Location and Time Commitment

This is a full time position, and is expected to be based in the Asia-Pacific Region, ideally in Manila, while noting that there is some flexibility for remote work locations within the Region. Access Now anticipates filling this role through one of its established staffing partners. Expected working hours will generally be from 9:00 UTC+8 to 17:00 UTC+8, with occasional meetings outside of business hours.

Remuneration

Access Now offers competitive salary – commensurate with experience – and benefits packages that align with regions and localities. As example, initial placement in ranges in Manila is anticipated to be between 130,000 and 160,000 PHP monthly gross. The actual compensation level will be driven by depth of experience and preparation.

While specific compensation, insurance, and other benefits vary by region, all Access Now Team Members benefit from a strong global culture. And regardless of location we offer benefits to help our Team embrace new challenges and allow them to advance their career. Those include travel, and access to our global network of knowledge and expertise! Additional benefits available for Team Members include:

• Work-life balance…including a generous paid time-off program that provides between 36 and 40 paid days across national holidays, vacation, and personal days
• Opportunity to recharge and grow…through refresher leave after 4 years
• Professional development
• Flexibility in the workplace
• Interaction with a diverse, global team…often through travel
• Engagement with passionate, principled professionals
• Organizational resilience and support for all team members