Organisation Background
Founded in 2011, the International NGO Safety Organisation (INSO) is an international charity that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training.
INSO services help NGOs with their day-to-day risk management responsibilities and improve their overall situational awareness to support evidence-based humanitarian access decisions.
INSO provides daily support to more than 1000 NGOs operating in 17 of the world’s most insecure countries and has earned a strong reputation for its performance, principles and professionalism.
As of April 2019, INSO is registered as a charity in the Netherlands with its global headquarters based in The Hague, the international city of peace and justice.
INSO Iraq Country Office
The Iraq programme supports more than 200 NGOs delivering assistance throughout Iraq. First launched as an emergency response operation in 2014, INSO Iraq has had an established country office since 2015, with dedicated reporting from three regional programming teams.
The position will be based in Erbil, but with regular opportunities for travel to Baghdad and other field-based locations.
Job Summary:
The Training Manager oversees the development and delivery of training courses to assist both national and international NGOs in organisational safety and crisis management, as well as personal risk mitigation and humanitarian access. In contrast to many training positions, an INSO Training Manager is also responsible for monitoring and advising the operational application of all trainings on an ongoing basis.
The successful candidate will have a strong background in NGO safety and security, relevant pedagogical expertise, be outgoing, inquisitive and detail oriented, and have significant experience in facilitating trainings. He/she will have the ability to adapt training to the prevailing context. The ideal candidate will above all else share INSO’s commitment to humanitarian principles.
Major Responsibilities
* Responsible for the development and delivery of both new and established training courses, such as the Introduction to Safety and Security, Essentials of NGO Security Management, Advanced NGO Safety Management, Travel Safety, Humanitarian Negotiations and Crisis Management courses; as well as the development and implementation of other context specific courses.
* When requested, conduct an adequate training needs assessment to identify additional training needs and help to establish an INSO training strategy in Iraq.
* Constantly review and adapt to the context developed training materials as necessary and identify and suggest other training areas where INSO can add sustainable and operational value to NGO practice.
* Design and incorporate monitoring and evaluation tools to enhance and contribute to INSO’s quality approach.
* Maintain a thorough and accessible database of training and training participant data.
* Assist senior management staff in the day to day running of the country programme and provide support to other operations where required.
* Comply with INSO service delivery standards and procedures.
Mandatory Requirements
* Fluency in English (written and spoken).
* Well-developed project and team management skills and standards.
* Experience in design and development of safety training curriculums for NGOs.
* Demonstrable understanding of humanitarian safety practices and principles.
* Commitment to humanitarian principles and values.
* Independent drive and ability to operate and sustainably manage staff and teams under strict systems and deadlines.
* At least 1 year working in conflict affected environments.
* Familiarity with the philosophy, priorities, and principles of humanitarian NGOs and NGO approaches to security management.
* A commitment and engagement with INSO’s humanitarian mandate
* Ability to excel in a multicultural work environment.
Desirable
* Recent experience working in Iraq and demonstrable understanding of the context.
Key Personal Competencies
* A good listener
* An effective communicator
* Team player
* Excellent interpersonal skills
INSO’s Safeguarding Policy:
INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process. As such, the following safe recruitment practices will be applied:
* All offers of employment will be conditional on receiving at least two satisfactory professional references;
* INSO will ask candidates about significant gaps in employment history or frequent changes of employer and address;
* All essential qualifications and relevant professional accreditations and memberships will be verified;
* The successful candidate will be required to provide a valid proof of identity (passport, ID card);
* All new hires will receive an orientation in INSO’s safeguarding policy and procedures and associated documents (Code of Conduct, Whistleblowing etc.);
* All new hires will be required to sign and abide by the Code of Conduct as a condition of employment.
Terms & Conditions:
12-month contract based in Erbil, €4,550 per month salary, 4 days annual leave per month and 3 days of R&R every 3 months (90 days) with an allowance of €750 each R&R cycle, housing, global medical coverage (excluding USA) and USD $200,000 AD&D coverage.
How to apply
Interested applicants are invited to send a completed application to jobs@iraq.ngosafety.org, referencing “Training Manager” in the subject line of the email. Only shortlisted candidates will be contacted.
Application requirements:
* Cover Letter specifying how you meet the mandatory requirements, any preferred characteristics, your motivation for applying, and what you hope to bring to INSO (1 page maximum).
* Updated CV (4 page maximum).
Please note that during the recruitment process, you may be required to provide up to three relevant documents or presentations to evidence your ability as a trainer. Evidence may include training needs assessments, curriculums, or modules you have developed, samples of your presentation material, a summary of participant feedback forms, policy writing samples, etc.
Please do not send any additional information (such as copies of certificates, copies of diplomas, other writing samples, etc.) and keep the total size of your application under 2MB if possible.