Program Manager, Africa and Middle East Programs At Americares

POSITION DESCRIPTION
TITLE: Manager, Africa and Middle East Programs
DEPARTMENT: International Programs
REPORTS TO: Associate Director, Africa & Middle East Programs
LOCATION: Can be 100% remote or in our Stamford, CT location

ABOUT AMERICARES
Americares is a health-focused relief and development organization that saves lives and improves health for people affected by poverty or disaster. Each year, Americares reaches 90 countries on average, including the United States, with life-changing health programs, medicine, medical supplies, and emergency aid. Americares is the world’s leading nonprofit provider of donated medicine and medical supplies. For more information, visit americares.org.
Americares work across the globe is organized around three program areas: Access to Medicines, Clinics to Communities, and Emergency Programs. Our ongoing programs target five health themes: Women’s and Children’s Health, Health Systems Strengthening, Non-Communicable Diseases, Mental Health, and Infectious Disease. In the last fiscal year Americares Africa and Middle East team delivered over $57 million in medical gift-in-kind to partners in nine countries across the region, and implemented maternal and child health, health worker safety, infection prevention and control, and supply chain strengthening programs in Liberia, Malawi, and Tanzania. This year Americares is rapidly expanding its program presence in Africa with a focus on strengthening primary care facilities to become thriving local health centers.

Americares defines thriving local health centers as those with strength in four areas:
• Professional capacity of the health center itself
• Sense of care, respect, and dignity patients experience
• Community engagement to prevent disease and promote good health, while ensuring those served by a health center have a voice in how it serves them
• Connection with larger health system for referral, support, and resilience

POSITION SUMMARY:
The Africa and Middle East Programs (AME) Manager will be part of a highly efficient and motivated team and serve as the focal point between Stamford, CT headquarters and the Americares Tanzania office, coordinating between departments in HQ to enable efficient operations and program implementation. The Manager will support the Tanzania office as its headquarters advocate responsible for supporting program and budget management, field operations and compliance with Americares’ and donor policies, and business development.

DUTIES AND RESPONSIBILITIES:
Program Development, Implementation, and Evaluation
-Support the Tanzania country team in program design and the development of corresponding internal deliverables for various programs
-Conduct data collection and analysis of field data for programmatic assessments and collaborate with the Americares Monitoring and Evaluation (M&E) team as needed, e.g., needs assessments for program design, M&E of indicator data for existing programs, etc.
-Support the country office in ensuring high program quality for its portfolio, including conducting literature reviews of global/national guidelines and assessing alignment, reviewing indicator data, etc.
-Support program implementation in terms of work-plan development and monitoring and liaising with HQ for technical assistance for country offices
-Coordinate the development and review process of training curricula and information, education, and communication (IEC) materials for various programs and facilitate communication between the country office and HQ technical teams
-Train and/or facilitate training field staff and partners on core program management and training topics, e.g., participatory training methods, data collection and analysis, project cycle management, quality improvement, etc.
-Collaborate with Global Programs leadership across departments to increase program impact and develop multi-year program strategy for Tanzania
-Support the Emergency Response team in Americares responses to complex humanitarian emergencies and rapid onset emergencies in the African continent, e.g. participating in Americares internal global emergency response roster trainings for potential deployment, as requested.
Financial Management
-Support the Tanzania country office in budget and spending oversight, including development of the annual country budget, monthly reviews of budget vs. actuals, and forecasting spending
-Review monthly financial reports from the Tanzania country office and liaise with Finance HQ for fund transfer requests
-Ensure compliance with HQ and local guidelines and requirements, including timely financial reporting to HQ as required
Field Office Operations Support
-Work with Global Operations Team to ensure the development and implementation of field office policies are in line with local regulations and link to organizational policies and procedures; provide training and resources, as needed.
-Ensure compliance with all labor laws and laws governing operation as a registered NGO in Tanzania in coordination with HR and Legal teams
-In coordination with Americares HQ, identify human resource needs and help recruit staff to meet those needs
-Collaborate with the Americares USAID-funded Community Partnerships for Respectful Care (CPRC) team to facilitate streamlined support and guidance for the Americares Tanzania office and to maximize efficiencies across programs
-Provide day-to-day operational support to field teams
Communications/Reporting
-Support the development of monthly and quarterly programmatic reports for internal stakeholders and donors
-Collaborate with Americares’ Marketing and Communications department on developing success stories and impact case studies from the field for newsletters, writeups, press releases, and blog posts
-Draft project and country program profiles and boilerplate language for reports, grant proposals, and communications materials
-Serve as an organizational focal point for assigned programs with internal stakeholders
-Participate in internal Americares working groups and communities of practice on topics of interest
-Respond to internal and external information requests regarding Americares work in the AME region.
Gift-in-kind (GIK) Partnerships
-Maintain awareness regarding inbound shipments of donated medicines and medical supplies to GIK partner(s) in Tanzania. The logistics related to these shipments will be primarily handled by the Associate of AME Programs
-Support the Americares Tanzania team with maintaining and expanding local GIK partnerships with health facilities and NGOs in Tanzania to augment and enhance other programmatic activities with such partners
New Business Development
-Support AME in the development of innovative partnerships as requested by the Associate Director, AME and/or Director, AME
-Assist field and HQ teams to develop program proposals
-Work with the development team to plan and execute donor engagement
-Support corporate relations team in development of donor requests for GIK donations, as applicable to programmatic activities

QUALIFICATIONS:
-Master’s degree preferred (or bachelor’s degree with 5+ years of relevant experience) with concentration in a relevant field including, but not limited to, global health/public health, international affairs, or development.
-At least 5 years of development and/or global health program management experience, including a minimum of 1 year of working and living experience in sub-Saharan Africa
-Strong knowledge of global health, including reproductive, maternal and child health, infection prevention and control, mental health/psychosocial support, and/or health systems strengthening, in low-resource settings
-Experience managing and mentoring personnel, both in-person and remotely
-Experience developing and leading participatory trainings and/or workshops
-Strong understanding of program planning and management cycles; demonstrated experience with program design and implementation
-Strong writing skills, including writing proposals, concept notes, and donor reports
-Excellent interpersonal skills and strong communications skills; ability to develop partnerships across sectors and cultures