Senior Communications and Media Officer – GOAL Syria in Amman, Jordan At GOAL

General Description of the Programme:

GOAL has worked in Syria since 2013, providing food aid, basic needs and nutrition assistance, piped potable water, shelter support, and emergency relief for conflict-affected host and displaced communities. With several field offices in Idleb Governorate and an office in Azaz District in Northern Aleppo, GOAL currently reaches more than 1.3 million people with humanitarian assistance across Northwest Syria.

In addition to more than 800 field-based staff members who deliver aid and support inside Syria, a team of around 100 national and international personnel manage GOAL Syria’s programmes from offices in Turkey and Jordan, with technical and administrative guidance from GOAL’s Head Office and global advisors.

Job Purpose:

The Senior Communications and Media Officer is responsible for ensuring that GOAL’s programmes and operations in Northwest Syria are supported with high-quality programme communication, visibility, and corporate information tools and products. Reporting to the Communications and Media Manager, the role also contributes to content acquisition and visual or audio-visual production processes, supports GOAL Syria’s internal communications initiatives, and leads on media monitoring efforts.

Duties, Objectives, and Competencies

Duties

• Programme Communications (40%)
• Help plan, execute, and assess GOAL’s programme communications activities in Northwest Syria.
• Oversee, and as needed execute, content management for existing and new digital Communication with Communities platforms.
• Support GOAL’s representation with local authorities.
• Media (30%)
• Support the coordination of field-based content acquisition and media archiving processes.
• Cooperate with the GOAL Head Office Communications Team in the development of content packages for GOAL’s global public information and fundraising campaigns.
• Regularly monitor, and report on, relevant third-party content disseminated on regional news outlets and local social media platforms or profiles.
• Internal Communications (15%)
• Support internal communications efforts, including by regularly editing copy in Arabic and, as needed, drafting content.
• Assist in the organization of consultation or other networking events and in the implementation of administrative or office-related initiatives in Jordan.
• Coordination (15%)
• Help oversee the Communications and Media Department’s work-plan, and undertake departmental administrative initiatives as needed.
• Represent the Communications and Media Department in inter-departmental coordination meetings at the host-country-office level.

Objectives

• GOAL Syria’s programme communications, visibility, and corporate information activities, products, and tools are diversified.
• GOAL Syria’s media monitoring activities are strengthened.
• GOAL Syria Communications and Media Department’s intra-departmental and inter-departmental coordination processes are streamlined.

Competencies

• Organization skills, including the ability and willingness to take part in the management and execution of defined and new intra- and inter-departmental work processes within an international environment.
• Coordination skills, including the ability to prioritize and deprioritize tasks in a context of competing requests.
• Representation and partnership skills, including the ability to act tactfully in business encounters and in external relations.

Requirements (essential)

• Citizen of Jordan.
• Bachelor’s degree in a Communications or Arts discipline, including Mass Communications, Media, Journalism, Public Relations, Communications and Design, Cinema and TV, Visual Design, Multimedia, or closely similar.
• At least 2 years of experience in a relevant field of work or similar role/s.
• Experience in collecting, collating, and organizing complex information gathered from multiple sources to produce accessible communications tools and products.
• Formal training or hands-on experience in art direction, including in leading on layout and typography for large-scale display items and for print and/or interactive information products.
• Excellent editorial and content management skills, including in drafting colloquial as well as formal copy in Arabic.
• Fluent oral and written English and Arabic.

Requirements (desired)

• Experience in visual and audio-visual pre-production, production, or post-production
• Experience in a humanitarian or development agency.