Field Volunteer(Case Management) for Syrian nationals At Ghiras Al-Nahda

General Description of the Organization:

Ghiras Al-Nahda is a Nonprofit Non-governmental humanitarian organization working to empower people through fulfilling their basic needs and seeking to improve community stability and resilience.

Ghiras Al-Nahda started its humanitarian efforts in October 2011 via a team of volunteers, it was legally registered in United States of America on November 6, 2020, under: GHIRAS ALNAHDA US NFP

Job purpose:

Implementation of the required activities according to the requirements of work for special humanitarian cases, which are field visits to any case which is agreed to be responded to in the western and northern countryside of Aleppo within voluntary working hours and documenting the case with photos and required papers.

Roles and Responsibilities:

1. Volunteer work within the scope of the specified area and during certain hours as required for the interest of the work.
2. Telephone contact with humanitarian cases before the visit and scheduling visits.
3. Constant communication with the official and the special cases team of the Sarmada office to coordinate the work.
4. Field visits to humanitarian cases sent to the Special Cases Section.
5. Use the Cobo program approved by the Special Cases Department to enter information during data collection for any humanitarian case.
6. . Follow up on the cases which have been responded to.
7. Follow up on providing the required service for the case if it is guaranteed later.
8. Documenting and archiving activities.
9. Archive all narrative reports and documents and store them on DRIVE.
10. Archive the link on the special cases table.
11. Maintain the confidentiality of all information for any case.

Experience and qualifications:

1. Holds a Bachelor’s degree in Psychology or its equivalent.

2. At least two years of experience working in the humanitarian field.

3. Experience in case management.

4. To have the time to work about 8 hours per week.

5. Excellent working experience in the following programs: Word-EXCEL-COBO.

6. Good experience in archiving, organizing and storing all documentation of humanitarian cases.

7. Personal and organizational communication skills and teamwork.