Cash and Voucher Assistance Deputy Program Manager-Idleb-Syria At GOAL

General Description of the Programme:

GOAL has been working in Syria since 2013, responding to the acute needs of conflict-affected communities. GOAL is working in Idleb Governate, both through direct implementation and through partners, delivering food, non-food programming to highly vulnerable populations, and provision of Water, Sanitation and Hygiene (WASH) through support to Water units, as well as emergency support to recently displaced households.

GOAL has been working in North Aleppo Governate since 2019, through direct implementation and through partners, delivering food, non-food programming to highly vulnerable populations, as well as emergency support for recently displaced household.

Job purpose:

Under the supervision of CVA Manager, The CVA DPM is responsible for supporting the Programme Manager in the management of GOAL’s cash and voucher assistance programmes in NW Syria. The CVA DPM will be responsible for the day to day programmes implementation and for ensuring that the programme effectively and efficiently achieves its objectives in accordance with GOAL’s guidelines and principles for a specific geographic area.

Duties, objectives and competencies

Key Responsibilities

Project Implementation

• Develop detailed activity plans in line with the CVA programme’s objectives, ensuring that those activity plans are implemented.
• Managing all elements of the assigned projects to meet the key program targets.
• Monitor the Cash Distribution programme’s performance in terms of outputs against activity plans and take all necessary action, in association with the CVA & Markets Manager to ensure the MPCA Programme achieve its objectives within the allotted time and budget.
• Travel frequently to programme locations to directly monitor Cash & Voucher programme activities.
• Ensure that beneficiaries, local authorities, and local staff are represented in programme planning and evaluation.
• Coordination with the CVA Manager on the CVA Programmes needs related to support from Logistics, accountability, Finance and HR.
• Work closely with the Markets Team to insure sharing information and keeping markets and shopkeepers under supervision.
• Ensure contracted Shopkeepers are receiving all needed information on time and needed materials.
• Ensure contracted Hawalas/Money Traders are receiving all needed information on time and needed materials regarding cash distributions
• Work closely with CVA team to ensure Shopkeeper’s and money traders’ payments are taking place on time and submitted documents are well checked and reviewed. Other related tasks at the request of his line manager.

Staff Supervision and Leadership

• Direct management of GOAL staff assigned to the CVA Programme, including ensuring that all staff have clearly defined job descriptions and understand their responsibilities.
• Provide CVA staff with needed support, training and direction.
• Ensure appropriate HR planning, training and resource allocation as required for the successful implementation of programme objectives

Monitoring and compliance

• Improve the quality of services provided through support supervision of key staff, analysis and dissemination of M&E data and lessons learnt, and review of GOAL and other best practice guidelines.
• Ensure that policies and guidelines as laid down GOAL manual and policies are always adhered to.
• Ensure adherence to GOAL’s Code of Conduct and Child Protection Policy and standards of integrity, as well as uphold GOAL’s whistleblowing mechanisms.
• Ensure compliance against all donor requirements, including timely quality reporting, as applicable to the project.

Requirements (essential)

• Bachelor’s degree in (social science, economics, information management) or any relevant field.
• Experience of working in Syria and in the areas in which GOAL is working
• 3 years work experience in a relevant sector/industry including managing a team, experience of regular cash distribution is desired
• Experience of data collection, entry and analysis and/or experience in conducting research
• Flexible about working long hours
• Detail oriented and strong clerical skills
• Excellent interpersonal skills and the ability to interact well with people of all backgrounds, excellent relationship building skills.
• Good computer skills (Word, Excel)
• Good communication skills (written, spoken), including excellent writing skills in English and Arabic
• Ability and willingness to travel extensively to the field (up to 80%), sometimes under difficult and insecure circumstances and stay overnight in programme areas