Digital Content and Communications Specialist, USAID, Center for Education At Dexis Consulting Group

DPS is recruiting for a Digital Content and Communications Specialist who will be embedded within USAID’s Center for Education, Bureau for Development, Democracy and Innovation. The Specialist will support the knowledge management and communications goals of the Center and education sector through the Education Support Initiative 2 (ESI 2) institutional support contract.

USAID’s Bureau for Development, Democracy and Innovation integrates technical expertise with values-driven, cross-cutting priorities, and modern approaches to the way USAID performs its work. It provides client-centered technical services to USAID’s Missions worldwide, supports programming to innovate, learn, and address emerging issues, and provides technical leadership within the Agency and externally to enhance development impact.

The Bureau’s Center for Education (DDI/EDU) leverages its expertise, partnerships, and global perspective to guide and influence the education sector, advancing U.S. Government development priorities.

All members of DDI are measured on how they foster a climate of respect in interactions with others, value differing perspectives, and treat others in a fair, equitable, and culturally sensitive manner. All members of the Bureau are expected to value diversity, equity, and inclusion in performing everyday duties and responsibilities.

Responsibilities

The Digital Content and Communications Specialist provides communications support on posting digital content. This position contributes to USAID’s overall objectives related to education policy development and knowledge management. The Specialist will interact with colleagues at all levels of the organization in the course of their work. Responsibilities will include the following:

Digital Content Management (60%)

• Lead web content strategy that reflects learning around USAID’s programmatic approaches, and provides greater accessibility to resources and evidence that can support technical practitioners in their work.
• Oversee content publishing while ensuring high standards of quality and technical accuracy, and alignment with user experience goals
• Manage multimedia content development that integrates well on the website.
• Advise on web development needs, support resource management for these efforts, and, working with contractors, take the lead on implementation.
• Contribute to the development of the Center’s newsletters.
• Contribute to social media content development aligned with knowledge management goals.
• Backstop the Center for Education’s newly formed Content Operations process by contributing input on how the website can support editorial priorities, knowledge product accessibility, and audience alignment
• Track and disseminate analytics across content dissemination platforms

Internal and External Communication (30%)

• Write, edit, and provide clearances on briefers, talking points and materials to prepare leadership for meetings, speaking engagements, presentations, and events.
• Recommend ideas, improvements, and best practices to continually improve USAID Education’s external communications and engagement.
• Support the development of plans and efforts to promote education work internally and elevate the profile of education among agency leadership.
• Coordinate with others to strengthen messaging and narratives about USAID Education, cross-sectoral collaboration, policy engagement, partnerships, program success, etc., including via internal USAID Education and Agency platforms.

Other Tasks (10%)

• Support the office in general administrative tasks related to education, planning for staff meetings and internal presentations.
• Provide technical advice in communications and guide program staff to enhance their communication skills, such as developing communications strategies, writing web stories, preparing PowerPoint presentations, developing success stories, photography, etc.
• Other tasks as assigned.

Qualifications

Minimum Requirements:

• Bachelor’s degree and a minimum of 6 years experience, or a Masters degree and 4 years of experience in communications and digital content management.
• Demonstrated understanding of website management, taxonomies, user experience, and content curation approaches.
  Proficiency in Microsoft Suite, Google Apps, Adobe Creative Suite, and basic content management systems, such as Drupal.
• Some proficiency in video development, Tableau, Distribution List/Newsletter Software, and Hootsuite.
• Demonstrated experience in strategic communications planning, program management and implementation within a developing country or resource-poor context.
• Team player with proven skills in working effectively with internal and external stakeholders.
• Demonstrated effective writing skills to produce compelling, high-quality copy on relevant topics for diverse communication products including: talking points, reports, speeches, briefing materials, and communications tools (op-eds, blogs, letters, copy for promotional materials, and other correspondence)
• Excellent interpersonal skills to work independently and effectively with limited supervision.
• Excellent verbal and written communications skills, including ability to write technical documents and give state-of-the-art presentations to colleagues in and outside of USAID.
• Ability to multi-task and maintain professionalism under tight deadlines in a team-oriented environment.
• Excellent organizational skills and attention to detail.

Preferred Requirements:

• Interest in international development, government, and/or education preferred but not required.

At Dexis Professional Services (DPS) we align ourselves with the core values of our parent company, Dexis Consulting Group (Dexis).

Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?

If you are passionate about this opportunity, apply now!

Only those applicants who meet the above criteria will be contacted for interview.

Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.