Pilot Programmatic Partnership (PPP) Communication Officer – Amman At ACTED

FIXED TERM | 12 MONTHS | January 2022

ACTED

Since 1993, as an international non-governmental organization, ACTED has been committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential.

ACTED endeavors to respond to humanitarian crises and build resilience; promote inclusive and sustainable growth; co-construct effective governance and support the building of civil society worldwide by investing in people and their potential.

We go the last mile: ACTED’s mission is to save lives and support people in meeting their needs in hard to reach areas. With a team of 4,600 national staff 400 international staff, ACTED is active in 38 countries and implements more than 500 projects a year reaching over 20 million beneficiaries.

CONTEXT

The PPP COMMUNICATIONS OFFICER is charged with two broad roles within ACTED’s contribution to the PPP.

As part of a Pilot Programmatic Partnership (PPP) funded by ECHO, ACTED will support crisis-wide multi-sectorial prioritization and response by humanitarian actors, and meet the immediate needs of vulnerable forcibly displaced populations both in and out-of-camp in 7 target countries (Burkina Faso, Iraq, Syria, Democratic Republic of Congo, Somalia, South Sudan and Nigeria).

The PPP Communication Officer is responsible for the planning and implementation of communication activities in line with contractual obligations, budget line, project planning and ACTED’s global communication processes and procedures. Working closely with the PPP Project Coordination, the communication focal points in PPP target countries, and the Communication Department in ACTED’s HQ in Paris, the PPP Communication Officer is responsible for designing, organizing, and streamlining communication activities across PPP countries. He or she ensures the planning, coordination and implementation of activities as per contractual obligations.

You will be in charge of:

Planning and Management of Media Visits

Outreach to and coordination with local and international media to facilitate visits to project locations based on judgement of the most appropriate timing in relation to project development.
Coordination with field teams to schedule, plan and execute field mission; ensuring accordance with appropriate ACTED protection standards and procedures.
Follow up with journalists to track publishing and boost the most strategically relevant content through ACTED channels.

Planning and Management of Photographer Visits

Outreach to and coordination with local and international photographers to facilitate visits to project locations based on judgement of the most appropriate timing in relation to project development.
Coordination with field teams to schedule, plan and execute field mission; ensuring accordance with appropriate ACTED protection standards and procedures.
Follow up with photographers to consolidate content and suggest the most impactful utilisation of the images across the range of media available to ACTED i.e. photo stories, articles, inclusion in social media campaigns.

Organisation of Social Media Campaigns

Provide initial report of analysis (including clear recommendations vis a vis formats) of current social media trends to integrate into campaigns.
In conjunction with HQ Communications department, select the most appropriate content for inclusion for social media campaigns.
Provide ongoing monitoring and follow up analysis of campaigns.
Create Lessons Learned for each subsequent campaign to ensure improvement over time.

Organisation of Events in Europe

Identify venue, research and propose an event format, coordinate in the planning and execution of the event.
Oversee the creation of all publicity materials for the event both in terms of printed visibility and online content.
Create an online social media campaign to elicit public interest in the event.
Lead in outreach to media to solicit interest in the event.

Establishment of Media Partnership with Prominent European TV Broadcaster

Research and propose suitable organisations with whom to partner.
Create a ‘media package’ (a pitch) with which to approach potential partners laying out what ACTED is offering in terms of access and support and what our expectations are.
Coordination with field teams to schedule, plan and execute TV media field mission; ensuring accordance with appropriate ACTED protection standards and procedures.
Follow up with journalist to track publishing and boost the most strategically relevant content through ACTED and partners’ channels.
Investigate the most suitable forms of TV advertising offered within the assigned budget and maximize the dissemination of video content towards a television audience.
Write a detailed report on the successes and lessons learned of the TV campaign.

Collection and Dissemination of Communications Content on Ongoing Basis

Collection of content for regular articles, photo stories, beneficiary stories, press releases, in English and French, for ACTED’s communication materials and for dissemination in other media.
Collect photos, videos and beneficiary stories to facilitate the production of articles; photo stories, social media posts and other materials on an ongoing basis while building the capacity of in-country teams to collect such content.
Design, elaboration, writing and follow-up of print communication supports (brochures, documents, communication supports, etc.).
Ensure that all media outputs are in alignment with the agreed key messaging outlined in the communications strategy.

Training of Field Staff:

Ongoing training for in-country staff on Protocols and Best Practices in Relation to Photography, Video, and Collection of Beneficiary Stories to facilitate their contribution to materials.

Project Management and Follow up”

Prepare the work plan and time schedules for implementing the communication activities.
Coordinate and implement day to day activities with stakeholders in field ensuring that technical quality and ACTED policies are considered and respected during project(s) implementation.
Ensure [sector] activities are on time, target and budget, using effective M&E systems to reach desired impacts.
Provide regular and timely updates on progress and challenges to the PPP Coordinator and ACTED HQ
Properly store and Keep organized record of all communication activities
Support the PPP Coordination in preparing contractual and non-contractual reporting activities for the donor
Send accurate and precise order forms in a timely manner;
Ensure a proper management and use of the project assets;
Forecast planned expenses for the implementation of the communication activities and submit to the PPP Coordinator and Finance WOS
Document lessons learned and best practices and share them with the PPP Coordinator and ACTED HQ
Ensure adherence to donor communication and visibility procedures and guidelines
Support the Project Manager in the preparation of progress and final reports, ensuring the quality and accuracy of technical information for the communication activities
Any other tasks as assigned by the Line Manager

Expected skills and qualifications

Master degree in communication/marketing;
At least 1-2 years of professional experience in humanitarian and/or development organisations or EU institutions.
Professional experience with EU donors is an asset;
Campaign/project management, planning and budgeting skills; such experience at international level is an asset;
Experience in the field of press relations;
Experience of community/audience management;
Excellent interpersonal and writing skills;
Skills in coordination/liaison;
Excellent organizational and communication skills with staff and communities;
Synthesis, multitasking and priority management skills;
Adaptability, autonomy, flexibility, dynamism, reactivity and proactivity is essential, as well as the ability to plan, take initiative and work independently and under pressure;
Knowledge of the region and/or PPP target countries is an asset;
Fluency is in French is a plus.

Conditions

Salary defined by the ACTED salary grid depending on education level, expertise, security level and experience
Living allowance of 300 USD
Lodging and food provided in the ACTED Guesthouse / or housing allowance (depending on the contract lenght and country of assignement)
Flight tickets in and out + Visa taken in charge by ACTED
Provision of medical and repatriation insurances