Information, Counselling & Legal Assistance (ICLA) Specialist Caracas, Venezuela) at Norwegian Refugee Council

Please note fluency in both Spanish and English is required for this position

NRC will review and invite candidates on ongoing basis. Interested candidates are recommended to apply early

Background

NRC is present in Venezuela since 2005, and in the last few years substantially increased its operations and program. With one main office in Caracas, four field offices and about 90 staff, NRC is one of the biggest INGO operating in the country.

Despite Venezuela is rated high risk according to NRC security standards, mostly due to the infrastructure and public services failures and the political instability, in Caracas the situation differs from the rest of the country and both security and living conditions are good and easily manageable. Particularly in the area where office and guesthouses are located it is possible to access all type of services, such as commercial malls, restaurants, gymnasiums, sport centres and several parks and green areas. Mountain excursions and visits to the coast which is less than on hour far from the city can be organized and places are easily accessible.

Duties and responsibilities

The NRC Venezuela ICLA programme focuses on Legal Identity (LID), legal stay (asylum/refugee procedures, temporary protection) and Access to essential services to enable people affected by displacement to claim and exercise their rights and to find lasting solutions to displacement, and to prevent displacement for those at risk of displacement.

The purpose of the Information, Counselling and Legal Assistance (ICLA) Specialist position is to lead the programme development of the ICLA Core Competency (CC) for NRC Venezuela. This includes the strategic leadership; technical quality; implementation support; fundraising and donor engagement; and advocacy, representation and coordination for the CC in collaboration with the Head of Programmes (HoP), ICLA field teams and other relevant stakeholders.

The ICLA Specialist is a member of Programme Unit and reports to the HoP. The ICLA Specialist has technical (i.e., “dotted-line) management of the ICLA Coordinators.

The following is a brief description of the role.

Generic responsibilities

Develop ICLA strategy, technical guidance and Macro Log-Frames (MLFAs)
Compliance with and adherence to NRC policies, guidance and procedures
Contribute to fundraising and develop and revise funding proposal, budgets and donor reports
Identify trends technical standards and donor priorities
Follow up on compliance with contractual commitments within ICLA, ensure high technical quality and synergies in project implementation
Provide technical direction and project implementation support
Ensure that key learnings are extracted from ICLA implementation, and incorporate them in Core Competency and staff development processes
Provide systematic training and build capacity of technical staff
Represent NRC in relevant forums/clusters, including with national authorities and donors
Promote the rights of IDPs/returnees in line with the advocacy strategy

Skills, Knowledge and Experience

Minimum 4 years of experience in providing legal aid assistance in a humanitarian/ recovery context
Experience of working with NRC
Experience from working in complex and volatile contexts
Core competency expertise (legal assistance)
Documented results related to the position’s responsibilities
Knowledge about own leadership skills/profile
Fluency in Spanish and English, both written and verbal
Knowledge of the context in Venezuela
Experience of advocacy work
Experience of technical legal advocacy.
Experience of implementing legal identity programming