Regional Support Director Central and Eastern Europe at Norwegian Refugee Council

Background

The Norwegian Refugee Council has been present in Ukraine since 2014, helping more than 700,000 people with food, shelter, water, sanitation, and legal assistance.

Following the escalation of conflict since 24 February 2022, NRC is scaling up its efforts inside Ukraine and in neighboring countries to provide aid to tens of thousands people forced to flee. NRC has launched a humanitarian response plan for the next six months to support 800,000 people inside Ukraine and neighboring countries.

NRC is operational in Ukraine and is also in the process of setting up country operations in Poland and Romania and Moldova and potentially other countries subject to regional context developments. To support the regional response in the best way, NRC has decided that it will set up a regional office in Warsaw Poland. This will ensure a centralized structure in proximity to the crisis and provide a coordinated support and management to the country operations.

The role

The purpose of the Regional Support Director position is to assume overall accountability for the strategic development of Finance, HR, Logistics, ICT and Administration functions in the region promoting learning and cost-conscious culture. The Regional Support Director has a responsibility to ensure holistic approach to the operations, integrated with the programme support provided by the Regional Programme Director.

Responsibilities

Compliance and adherence to NRC policies, guidance and procedures
Manage performance and staff development of the Regional Support staff.
Ensure strategic development of Finance, HR, Recruitment, Logistics, IT and Administration functions to maximize support and oversight of the Country Offices.
Ensure development and implementation of adequate control mechanisms of NRC operations in the region, and that risks are minimised by monitoring compliance of country operations
Facilitate guidance, support and capacity building related to the support functions in the region
To enhance organizational learning, explore and create synergies between Country Offices related to Finance, HR, Logistics, and Administration
Ensure strengthening of awareness of anti-corruption and Code of Conduct in the region
Liaise with CDs and Country Offices Heads of Support to ensure constructive communication between related Regional functions and Country Offices
On behalf of the Regional Director, act as the main focal point for the region on new global strategies and global change projects relating to support functions (eg HR, Finance), at the development, implementation and review phases. Ensure implementation of, and adherence to NRCs global policies, initiatives and donor commitments relevant to the support functions.
Upon request Deputize for the Regional Director.
Accountable for overall budget control and overview of the regional admin budget
Serve as the focal point for input of relevant content to the region’s annual and Triannual reports
Ensure timely recruitment of Unit staff and support Country Directors in recruitment of support staff such as; FM, HR Manager, maintain an overview of support staff in post in country programs

The above is a summary for advertising purposes. Kindly access to full Job Description here.

What We Are Looking For

Minimum 7 years of relevant leadership/management experience within the humanitarian field
Background in a relevant professional discipline combined with broad experience of operational management
Knowledge of the support functions; Finance, HR, Logistics and Administration
Experience of effective change management
Experience from working in complex and volatile contexts
Documented/proven results related to the position’s responsibilities
Knowledge about own leadership skills/profile
Fluency in English, both written and verbal
Knowledge of the context in Central and Eastern Europe
Experience with start-up, exit or similar
Understanding of matrix structures
Professional credibility to provide strategic leadership across a multi-disciplinary team and to provide strategic guidance to senior managers in country operations