Community Support Associate – CLA At UN Relief and Works Agency for Palestine Refugees in the Near East

Under the direction of the Protection and Neutrality Coordinator and the Chief Area Officer (CAO), and daily management of the Protection and Neutrality Associate (PNA), the Community Support Associate (CSA) supports the implementation of all protection activities and humanitarian principles inspections in the area and inputs into protection analysis and response at the area level.

The post-holder reports to the PNA CLA and works closely with area colleagues, the legal focal point, and Protection Specialists at LFO (Protection Mainstreaming Officer, GBV, Disability, Child Protection and MHPSS coordinators.

Humanitarian Principles and protection audit

• Support Protection Specialists and the PNA to undertake inspections, accompanying and translating as necessary. • Feed into area level analysis and action plan

• Support the biannual protection audit and input into analysis and response

• Support community work on mural projects, including identifying artists and liaising with the community.

• Support trainings as requested Support to individual protection cases

• Working with the PNA, respond to individual cases. This includes safe identification and referral to other UNRWA services, undertaking assessments for Emergency Protection Cash and supporting individuals to access services as needed through liaison with other UNRWA programmes.

• Support the identification and response to trends, working with Protection Specialists

• Support up-to-date mapping of referral services Protection monitoring and coordination

• Input into and support analysis of area level trends

• Under take focus groups and surveys, and support the collection of protection monitoring data

• Input into the design and implementation of area level action plans

Community based protection work

• Work with protection specialists and the PNA, to organise and monitor community-based activities, liaising closely with partner staff and UNRWA psychologists

• Undertake activities with community leaders to promote a protective environment for children

• Ensure that information and trends from the community-based protection initiatives are fed into area level protection analysis

• Work with the Protection and Humanitarian Principles Officer to ensure that communitybased protection structures are linked to UNRWA services

• Input into the design, monitoring and evaluation of activities

Representation and Coordination

• Work with the PNA to ensure that UNRWA is represented in all appropriate community level fora, and area level fora, as requested Reporting

• Input into monthly and ad-hoc reporting by the Protection and Humanitarian Principles Officer