The Venezuelan Red Cross (CRV) is a humanitarian organization whose mandate is to save lives and improve the lives of people in vulnerable situations. As part of the International Red Cross and Red Crescent Movement, it provides timely assistance in emergencies, disasters, and contexts of humanitarian need.
Guided by its Fundamental Principles—Humanity, Impartiality, Neutrality, Independence, Voluntary Service, Unity, and Universality—the CRV acts as an auxiliary to public authorities in the humanitarian field, working to reduce human suffering without distinction of race, gender, religion, or ideology. Its work encompasses emergency medical care, strengthening community resilience, first aid training, disaster response, and the promotion of health and well-being.
Through a network of highly committed volunteers, the CRV efficiently and effectively mobilizes resources to be present where they are most needed, when they are most needed. Its work is based on solidarity, respect for human dignity, and a commitment to protecting life in all its forms.
If you want to be part of the team and make a difference, we invite you to join us.
Please verify that you meet all or most of the requirements to apply.
How can you make a difference? Key Duties/Responsibilities
The Volunteer and Youth Coordinator will be primarily responsible for ensuring the comprehensive management of volunteerism and youth at the Venezuelan Red Cross through institutional planning and the technical and administrative coordination of activities carried out in its branches. This includes the appropriate selection of volunteers and youth, supervision of community activities and youth programs, monitoring and tracking participation indicators, ensuring the proper execution of programs, and collecting sources of verification. Additionally, the Volunteer and Youth Coordinator will act as a liaison between the Venezuelan Red Cross and other public and private organizations, being responsible for preparing monthly reports and contributing to the reports required by donor partners, as well as promoting strategic alliances and strengthening local capacities through training and educational activities.
He/she will be in charge of:
- Responsible for the development of volunteering and youth within the National Society together with the NS leaders.
- Implement the Volunteer Development Framework of the Americas in the National Society.
- Advise and coordinate actions for the strengthening, proper management, and development of volunteerism and youth in all structures of the National Society.
- Oversee institutional requirements for strengthening volunteerism and youth in response to the needs of the National Society to carry out its daily activities.
- Coordinate and oversee the proper management of volunteers and youth in the branches, from recruitment to professionalization and service delivery.
- Generate tools to ensure the inclusion, representation, and participation of volunteers and young people in all National Society structures.
- Collaborate with all departments within the institution’s organizational structure, both nationally and locally, on volunteer and youth issues to ensure the proper performance of their activities.
- Respond to and resolve queries from stakeholders, volunteers, young people, or any other structure.
- To schedule, coordinate, direct, control, and supervise volunteer and youth activities carried out by the Venezuelan Red Cross.
- Attend various institutional activities, such as ordinary and extraordinary meetings, and others requested by superiors for their advice.
- Attend non-institutional activities, whose participation is required by their superiors or on behalf of the institution in that area.
- Coordinate and oversee the preparation and successful execution of national activities or projects aimed at strengthening, developing, and managing volunteerism and youth.
- Coordinate and supervise the activities of the departments under his/her charge, under the principle of effectiveness, efficiency, and agile processing.
- Advise coordinators on matters within their field of expertise to improve decision-making regarding volunteer and youth management.
- Lead projects to improve and achieve the strategic objectives under your responsibility.
- To generate public-private partnerships at the national and international levels aimed at developing volunteerism and youth, and promoting institutional positioning.
- Perform other duties related to the type of position and those assigned by their immediate superior, based on the characteristics and special conditions of the position, to provide quality service that meets the institution’s goals and objectives, in accordance with the National Society’s Strategic Development Plan.
- Ensure that the Venezuelan Red Cross has access to a technical system and resources for volunteer and youth development. This involves developing strategies and new tools, as well as disseminating and promoting existing tools. One focus will be promoting new technologies such as online training.
- Ensure an integrated approach to volunteer and youth development with other program areas and different volunteer programs within the National Society.
- Represent the Venezuelan Red Cross at conferences and seminars on volunteers and youth under the authorization of their superiors.
- Promote volunteering and youth participation within the Movement.
- Promote knowledge sharing and recognition of volunteer and youth development efforts by capturing and disseminating best practices.
- Support the National Society in fundraising for its Volunteer and Youth Development efforts.
- Implement the Volunteer and Youth Database Management System at the Venezuelan Red Cross.
- Design Management Indicators (KPIs).
- Monitor and evaluate the effectiveness of the Volunteer and Youth Management System.
- Coordinate training at the national and branch levels of the Volunteer and Youth Cycle.
- Monitor the needs and progress of volunteers and young people in basic training and leadership.
- Promote social volunteering by encouraging branches to undertake projects and recruit social volunteers, including the integration of volunteers from different groups.
- Develop partnerships for volunteer and youth development with the International Federation of Red Cross and Red Crescent Societies, other National Societies, other voluntary organizations, educational institutions, the government, and the private sector.
- Perform other duties related to the position and those assigned by immediate superiors, based on the specific characteristics and conditions of this profile, to provide quality service that meets the organization’s objectives and goals.
Report
The Volunteer and Youth Coordinator will report to the General Directorate.
Trips
Must be available to travel around the country.
Teams
It is highly desirable that you have sufficient equipment to perform your duties remotely: laptop and/or computer, good internet connection, among others.
Workplace
Caracas (Headquarters of the Venezuelan Red Cross).
To qualify as a builder of the Venezuelan humanitarian system, you must meet the following requirements:
- University degree in social or administrative sciences. A master’s degree or specialization related to the duties to be performed is desirable. A first-level university degree combined with five (5) years of work experience in the field will be accepted as an advanced university degree.
- A minimum of three (3) years of professional experience leading work teams related to volunteering is required, preferably in humanitarian organizations.
- Certification in project management or program management from the Project Management Institute (PMI) or similar is desirable.
- Strong program management skills, including planning, activity tracking, financial management, monitoring, and evaluation.
- Strong analytical and writing skills, able to foster and maintain partnerships.
- Ability to train and guide staff and volunteers, to provide technical support and capacity building.
- Experience in facilitating organizational development processes is required.
- Experience working with the Red Cross/Red Crescent Movement is desirable.
- Oral and written fluency in Spanish and English is a requirement.
- Excellent communication skills, ability to build relationships at all levels.
- Ability to work independently and as a member of a team.
- Capacity and agreement to adhere to the Fundamental Principles of the Red Cross and Red Crescent.
- Preferably work experience in emergency contexts with volunteer management.
- Ability to maintain confidentiality.
Only a shortlist of candidates will be contacted to advance to the next phase of the selection process. Previous direct reports/line managers will be asked to speak before proceeding with interviews.
How to apply
All applicants interested in applying for the position and who meet all or most of the requirements should send their CV to the following email address: postulaciones@cruzrojavenezolana.org
The email title should read: Volunteer Coordinator (Caracas)
CVs received without the title assigned to the call will be discarded.
Please review the professional requirements to qualify.