Supply Chain Officer for Cell 6 (m/f/X) – MSF Belgium – Brussels At Médecins Sans Frontières

Médecins Sans Frontières (MSF) is an international humanitarian aid organization that provides assistance in more than 60 countries to populations in distress, to victims of natural or manmade disasters and to victims of armed conflicts, without discrimination and irrespective of origin, religion, creed or political affiliation.

Supply Chain Officer for Cell 6 (m/f/X) – MSF Belgium – Brussels

CONTEXT

Driven by MSF’s goals, the Operational Center of Brussels (OCB) Supply Chain’s mission is to enable humanitarian action and to provide reliable supply chain solutions. It comprises several sites in each mission on the field (projects and capital), MSF Supply (its European Supply Center), and the Kenya Supply Unit (its regional hub). The Supply Chain Department defines the global strategy of this supply chain, pilots its performance, and ensures that each site has the relevant support for its development.

The Supply Chain Officer (SCO) position belongs to the Supply Department (line manager: Front Office Coordinator) and is a member of the operational cell (functional manager: Operations Coordinator). S/he:

• designs both the supply strategies and the set-ups answering the operational needs while taking into consideration the general supply policies and standards
• makes sure resources and means tally the needs in the field (technical support, budget, field HR skills…)
• supervises and reports about the performance of the supply chains
• is accountable over the current situation of his/her contexts and must proactively foresee the future challenges to avoid supply becomes a bottleneck for operations
• understands the needs of operations and translates them into supply chain solutions

As a principle, a SCO position in OCB is not essentially tied to any specific context and countries, as a re-shuffling of the portfolio within the operations department can occur. Lebanon, Syria/Turkey, Iraq, Palestine, Yemen and Egypt are presently in the portfolio of Cell 6. To be noted that Lebanon and Palestine missions being intersectional missions, they require permanent collaboration and open dialogue with the counterparts of both OCG and OCP.

RESPONSIBILITIES

• S/he designs and supervises the implementation of the Supply strategy of each context / project of the Operational Cell, in close collaboration with Medical and Logistics operations in order to cope with operational needs and quality required by OCB’s policies. These include stock management, international and national sourcing, transport and customs, ordering process, demand planning and forecasting processes, communication and customer satisfaction processes.
• S/he participates in the dynamics of the cell as its Supply referent. As such, s/he helps to build and follow the budget. S/he participates in all necessary gatherings (AROs, budget revision, monitoring, Project Proposals…).
• S/he works closely with the other SCOs as a team to foster best practices and benchmark. S/he also promotes outsourced resources when adequate.
• S/he is the functional manager for the Supply Co at the Coordination on the field. S/he collaborates with him/her to design and improve the supply chain of the context (set-ups, needs for support, processes, needs for trainings, intersectional dynamics…) with the support of the Supply Department and its technical referents.
• S/he collaborates closely with the procurement experts and pharmacist in charge of quality. Due to regional dynamics and importation constrains, a big portion of the needs are sourced locally.
• S/he keeps tight link with his/her peers within the other OCs and ESCs and promotes synergies to maximize capacity (mutualization initiatives ongoing in several missions of the cell portfolio).
• S/he has full visibility of his/her resources. S/he reports performance of the supply chains of his/her contexts, based on quantitative and qualitative metrics and analytics, with a focus on partnership’s satisfaction.
• S/he contributes to drive the MSF Supply Chain strategy towards Supply Chain excellence by escalating the uncovered needs on innovation, resources and quality.

REQUIREMENTS

Education & Experience

• Academic background in international supply and/or experience in international supply design and/or experience in supply management in the field
• Strong experience in the humanitarian field (with MSF is a strong asset, with supply responsibilities is a strong asset, at coordination level is an asset)
• Experience in procurement is an asset

Competencies

• Coordination, leadership, reporting and diplomatic skills
• Experience in project / change management is an asset.
• Very good communication skills for interacting with several departments
• Autonomous

Languages

• Fluent in English. Arabic is a strong asset. French is an asset

Conditions

• Expected starting date: As soon as possible
• Location: Brussels (Belgium)
• High availability for travelling (about 1/3rd time in the field)
• Contract type: Open-ended contract
• Contract duration: Permanent
• Full time
• Salary according to MSF-OCB HQ grid
• Meal Vouchers – Hospital Insurance (DKV) – Pension Plan – Canteen – 100% reimbursement for public transportation costs
• Adhere to the MSF principles and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust and Empowerment
• Adhere to the MSF Behavioral Commitments

Deadline for applications: 3 July 2022