About RI: Relief International specializes in relief and development programs that benefit people in acute distress. A registered non-profit in the US, UK, France and Belgium, our work targets those fragile countries or communities that suffer from recurrent man-made or natural crises that impede human development. The people that we serve live in seventeen countries across the Middle East, Africa, and Asia where the debilitating effects of political instability, forced displacement, and natural disasters are pervasive. Often, RI is the only organization providing healthcare, education, logistics, energy, capacity building, economic development, sanitation, and many other forms of assistance to these highly vulnerable communities.
Position Summary:
The Social Assistant will be responsible for assisting in the daily development and monitoring of RI’s psychosocial support (PSS) activities and services in the area; NWS. Social assistant will assist in the implementation of program activities (group and individual session psycho-education and outreach sessions).
The Social assistant will operate under technical guidance from the Protection Technical Specialist based in Sarmada.
Position Duties and Responsibilities:
- Facilitate group PSS counselling sessions inside PHCs and Hospitals, and ensure that all facilities and equipment are in place and fully functional
- Support the collection of data and statistics of daily PSS activities in PHCs and Hospitals; providing Protection Technical Specialist with a monthly report of number of beneficiaries who were provided PSS services using excel activity sheet
- Organize and maintain the equipment for RI’s remote psychosocial support sessions
- Conduct individual PSS counselling sessions within the community and HFs.
- Conduct intake and post-session assessments for all PSS beneficiaries
- Participate in PSS team meetings to share experiences and discuss high risk cases with the Protection Technical Specialist whenever necessary, always preserving confidentiality
- Take active part in trainings facilitated by the Protection Technical Specialist in PFA and PSS principles for outreach and awareness team, as well as WGSS AND OSC staff.
- Distribute IEC materials to promote participation and engagement of beneficiaries.
- Attend bi-weekly meetings with the Protection Technical Specialist.
- Assist in planning, developing and delivering culturally and age appropriate, safe and stimulating PSS activities to children, youth and adults with a focus on women and girls. These PSS activities will be both non-structured and structured, such as recreational sports and games, life skills and positive coping mechanisms activities;
- Raise awareness regarding the availability of beneficiaries on mental health, psychosocial support and protection services available both in WGSS AND OSC/Health facility (HF) and provided by other service providers in the area
- Maintain regular communication with other departments, especially social worker and Protection Officers concerning updates on cases supported through various services.
- Ensure that protection is mainstreamed in all PSS activities and that activities are compliant with RI operational standards and policies.
- Refer clients who require additional support to case management teams within the project, or externally to other relevant services providers.
- Attend trainings related to line of work.
- Other duties as requested by the supervisor.
Qualifications & Requirements:
This position demands a dynamic individual with a demonstrated ability to achieve results in a demanding and fast paced environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or competency required.
- Bachelor’s degree preferred ideally in social work, psychology, legal or related field with a minimum of 1 year experience in running and managing adult group activities.
- Proven experience in planning and facilitating psychosocial support activities
- Familiarity with IASC Guidelines on Mental Health and Psychosocial Support in Emergency Settings
- knowledge and skills in women rights, child protection, youth/community resilience, psychosocial support,
- Experience working with at-risk women, girls, children and families,
- Good analytical, problem-solving skills and attention to details.
- Ability to identify the main gaps in PSS services in the given context to inform an appropriated response for Women and Girls.
- Excellent time management skills;
- Excellent interpersonal skills, including patience, diplomacy, willingness to listen and respect for colleagues.
- Capacity to be discrete and manage confidential information
- Must be capable of working both individually and as part of a team;
- Ability to work effectively in a fast-paced, stressful environment.
- Organized and able to independently manage multiple tasks under strict deadlines
- Ability to think critically and creatively;
- Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange, Windows operating systems
- Proficiency in Excel, SPSS, or another statistical analysis software preferred
Language Skills:
- Fluent Arabic language communication skills required (both oral and written)
- Knowledge of oral and written English is desirable
RI Values:
- We uphold the Humanitarian Principles: humanity, neutrality, impartiality and operational independence.
- We affirmatively engage the most vulnerable communities.
- We value
- Inclusiveness
- Transparency and accountability
- Agility and innovation
- Collaboration
- Sustainability
Professional Standards
All Relief International members (staff, volunteers and interns) are committed to the RI policies such as, RI Code of Conduct, Child Protection Policy, Reporting Conflict of Interest, Reporting Misconduct, Reporting Sexual Exploitation and Abuse. All new comers are expected to adhere to all these policies.
Disclaimer Clause
This job description is not an exhaustive list of the skills, effort, duties and responsibilities associated with position.
How to apply
In case you meet the requirements and that you are interested in the position, please send your CV and Cover Letter in English in addition to three professional references to hrsyria@ri.org before September 30, 2025, stating in the subject Social Assistant – Almalek Alzaher PHC
Please note that the position may be filled before the deadline for submission of the applications.