The Organization
Plan International is an independent child rights and humanitarian organization committed to children living a life free of poverty, violence and injustice. Plan actively unite children, communities and other people who share our mission to make positive lasting changes in children’s and young people’s lives. Plan support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. Plan place a specific focus on girls and women, who are most often left behind. Plan have been building powerful partnerships for children for more than 80 years and are now active in more than 70 countries. Plan International Jordan is established in 2016 and has programmes in governorates in the center, north and south regions as well as host communities and Azraq camp.
Role Purpose
Plan Denmark and Plan International Jordan have been contracted by the Novo Nordisk Foundation to implement a 5 Year program (2022-2026) called “Najahna” focused on youth economic empowerment in Jordan. The action will aim to complement JRP’s top priority, which is to strengthen systems to protect the dignity and welfare of Syrian refugees and vulnerable Jordanians impacted by the Syrian crisis. By doing this, the project will support Jordan’s enduring commitment to continue to build an integrated multi-year framework to respond to the Syrian crisis in a transparent, collaborative, and sustainable manner in line with the Global Compact on Refugees framework.
Najahna project through Pillar one- Education conducting several activities in 151 MOE Learning and teaching centers through the four governments: Amman, Irbid, Zarqa, and Mafraq related to the NFE programme.
The position will support the MERL team by contributing to data monitoring, collection, entry, and analysis. The selected candidate will be responsible for following up on project forms completed by learners at the centers, in coordination with facilitators and in close collaboration with the MERL team to ensure accurate data and high-quality follow-up.
Dimensions of the Role
Scope and Responsibilities
This position plays a key role in supporting the Monitoring, Evaluation, Research, and Learning (MERL) team by contributing to data management, system development, and capacity building. The role involves close coordination with project teams, partners, and facilitators across multiple centers. The volunteer will engage in both internal and external communication, ensuring timely data collection, accurate reporting, and effective follow-up to maintain the quality and integrity of project information.
Key Responsibilities:
Data Collection and Analysis: Responsible for collecting quantitative and qualitative data related to project activities, monitoring implementation progress against work plans, and ensuring accurate data entry and analysis using appropriate monitoring tools.
M&E System Development: Collaborate with the MERL team in developing and improving monitoring and evaluation tools, templates, and procedures aligned with project indicators and reporting requirements.
Capacity Building: Support the delivery of capacity-building sessions, provide guidance, and conduct follow-up with partners and fellow volunteers to strengthen M&E practices.
Tool Design and Implementation: Assist in designing and implementing data collection tools and surveys using KOBO and other relevant platforms.
Coordination and Communication: Communicate with facilitators in the centers, as needed, to validate and verify collected data.
Field Visits: Conduct field visits to centers to support data verification, observe activities, and ensure proper documentation.
Administrative and Logistical Support: support in phone calls, documentation, filing, and other basic office tasks as required.
Team Support: Collaborate with the project team in the field to facilitate smooth implementation of project activities.
Other Duties: Perform any other tasks assigned by the line manager in support of project objectives.
Accountabilities
The volunteer will play a key role in supporting the Najahna project’s efforts to improve data completeness and quality through close collaboration with the (MERL) Department, the project team, and external stakeholders including the (MoE), facilitators, and the Education Pillar. The position is accountable for ensuring timely, accurate, and coordinated data collection and validation processes that directly contribute to effective project monitoring and reporting.
Key Accountabilities:
- Works under the technical supervision of the MERL Department and Najahna team and in coordination with the project team to identify, track, and collect missing data from NFE centers in alignment with the project’s monitoring framework.
- Responsible for supporting the MERL team in ensuring the accuracy, consistency, and completeness of project data through regular follow-up with facilitators and MoE focal points.
- Contributes to the development and use of monitoring tools and templates to facilitate data collection, entry, and verification in collaboration with the MERL team.
- Supports communication and coordination between the project team, MERL department, and the Education Pillar to ensure alignment in data management and follow-up activities.
- Ensures timely collection and validation of learners’ forms (Baseline, Endline, and Follow-Up) in coordination with facilitators and MoE, maintaining adherence to established quality standards.
- Participates in data entry, cleaning, and analysis under the guidance of the MERL department to ensure that collected information is properly consolidated and reported.
- Conducts field visits, when required, to centers to verify collected data, observe project activities, and provide on-site support to facilitators.
- Supports the preparation of progress updates, summaries, and reports related to data collection status and challenges, providing inputs for both MERL and project reporting requirements.
- Assists in capacity building efforts led by the MERL team by supporting orientation sessions for facilitators and other stakeholders involved in data entry and tracking.
- Contributes to maintaining effective documentation and filing systems for all project data, ensuring accessibility and proper archiving for future reference.
Dealing with Problems:
- Identifies challenges and gaps in data collection or reporting in coordination with the MERL team and project staff, and contributes to developing practical solutions.
- Applies Plan International’s data management standards and approaches to strengthen quality assurance and ensure consistency across centers.
- Escalates issues affecting data collection or quality to the MERL focal point or line manager in a timely manner.
Communication and Collaboration:
- Maintains strong coordination and communication with the MERL team, project staff, MoE focal points, and facilitators to ensure smooth implementation of data-related activities.
- Provides regular updates to the MERL department on progress made in tracking and collecting missing data.
- Contributes to a culture of accountability and learning by sharing feedback, lessons learned, and recommendations to enhance data quality and project effectiveness.
Child protection, gender equality and inclusion
Ensures that Plan International’s global policies for Safeguarding Children, Young People and Programmes Participants and Gender Equality and Inclusion are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan
Key Relationships
The volunteer will work under the technical supervision of the MERL Department and in close coordination with the Najahna project team to support data collection and validation efforts. The role requires active collaboration with the Ministry of Education (MoE), facilitators in NFE centers, to ensure accurate and timely submission of missing data. The volunteer will also engage with partner organizations and participate in virtual coordination meetings with relevant teams to share updates, track progress, and address challenges.
Internal:
- Najahna Project Team – coordination and implementation follow-up.
- MERL Department – technical guidance and quality assurance
External:
- Facilitators in NFE Centers – follow-up on forms and data collection.
- Partner Organizations – collaboration and data sharing.
Technical expertise, skills and knowledge
Essential
- Bachelor’s degree in education, social sciences, statistics, or related field.
- Experience in data collection, entry, and analysis.
- Knowledge of monitoring and evaluation principles and tools.
- Ability to use digital data collection platforms (e.g., KOBO, ODK).
- Strong coordination and communication skills with MoE, facilitators, and partners.
- Attention to detail and commitment to data accuracy.
- Proficiency in Microsoft Office and basic data reporting.
- Good command of Arabic and English.
Desirable
- Experience in education or non-formal education projects.
- Familiarity with Plan International M&E systems.
- Experience coordinating with MoE or local facilitators.
- Knowledge of data quality assurance and basic analysis.
- Ability to work in a team-oriented, multicultural environment.
Plan International’s Values in Practice
We are open and accountable
- Promotes a culture of openness and transparency, including with sponsors and donors.
- Holds self and others accountable to achieve the highest standards of integrity.
- Consistent and fair in the treatment of people.
- Open about mistakes and keen to learn from them.
- Accountable for ensuring we are a safe organization for all children, girls & young people
We strive for lasting impact
- Articulates a clear purpose for staff and sets high expectations.
- Creates a climate of continuous improvement, open to challenge and new ideas.
- Focuses resources to drive change and maximize long-term impact, responsive to changed priorities or crises.
- Evidence-based and evaluates effectiveness.
We work well together
- Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
- Builds constructive relationships across Plan International to support our shared goals.
- Develops trusting and ‘win-win’ relationships with funders, partners and communities.
- Engages and works well with others outside the organization to build a better world for girls and all children.
We are inclusive and empowering
- We empower our staff to give their best and develop their potential
- We respect all people, appreciate differences and challenge equality in our programs and our workplace
- We support children, girls and young people to increase their confidence and to change their own lives.
Physical Environment
The role is primarily based in a typical office environment, with occasional field visits to NFE centers.
Level of contact with children
Mid contact: Occasional interaction with children
ROLE PROFILE
Type of Role: Volunteering.
Contract Duration: Till December 2025 (Renewed)
Reports to: Education Coordinator
Location: Plan international office
Female candidates are highly encouraged to apply. Plan International operates an equal opportunities policy and actively encourages diversity, welcoming applications from all areas of the international community.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Please note that only applications and CVs written in English will be accepted.
A range of pre-employment checks will be undertaken in conformity with Plan International’s Child Safeguarding Policy.