Communications Officer 2 At International Committee of the Red Cross

Under the direct supervision of the Communication Delegate in Maiduguri, the Communication Officer 2 contributes to designing, planning, and implementing communication projects and activities in coordination with the management of the field sub-structure and/or Communication Delegate. The Communication Officer 2 contributes to representing the ICRC externally and building the necessary understanding and acceptance of and support for the ICRC among key stakeholders.

Main Duties and Responsibilities

• Support the implementation of Communication strategies and Plan of Action for the Maiduguri area of responsibility (AoR) in line with sub-delegation/ Delegation’s Prevention/Communication Strategy.
• With minimum supervision, organizes and implements relevant activities: operational communication sessions, community engagement sessions, engage in public and digital communication, interaction with religious and traditional circles and civil society organizations, public affairs and resource mobilization.
• Support in building the capacity of National Red Cross communication coordinators and volunteers to correctly represent and present the Red Cross/Red Crescent Movement.
• Support the Maiduguri sub-delegation and Delegation’s drive to increase the visibility of the ICRC by generating audio-visual content for print and electronic use on ICRC publications and on-line media platforms.
• Develops context specific tools for public communication with stakeholders and provide support to operational departments on ensuring the content and design of their publications meets the ICRC visual identity.
• Maintains existing contacts and develops new relationship with journalists in key print and electronic media in order to increase the visibility of the ICRC within the AoR through the various media avenues.
• Supports the Head of Sub-Structure and/or in networking with relevant stakeholders and represents the ICRC to various audiences.
• Carries out information analysis/environment scanning to identify and follow political, security, humanitarian developments that could impact ICRC operations and relevant to the ICRC’s reputation/perception and access within the AoR.
• Provides interpretation and translation of documents to and from the local languages (internally or via identified external service providers) to support communication programmes as well as other departments when required.
• Supports operations by providing periodic communication-related (operational communication training) and coaching for field-structure staff and/or other departments/external employees (guards) on the ICRC and the Red Cross/Red Crescent Movement when needed.

Education and Experience Required

• University degree in communications, journalism, public relations, or relevant field.
• 2-5 years’ prior experience in the field of communication and/or with the humanitarian sector.
• Excellent written and reporting skills.
• Excellent skills in MS office; familiarity with online and social media communication tools
• Excellent command of English, Hausa, and Kanuri.

Desired profile and Skills

• Excellent relationship-building/maintaining skills with diverse group of stakeholders.
• Good knowledge of the media landscape in the region.
• Good understanding of the humanitarian context in the North East of Nigeria.
• Proven ability to listen, gather feedback, analyse, and make recommendations.