HR OPERATION EMERGENCY MISSION At Médecins Sans Frontières

Médecins Sans Frontières (Doctors Without Borders), an international medical humanitarian association founded in 1971, provides medical assistance to populations whose lives are threatened: mainly in cases of armed conflict, but also epidemics, pandemics, natural disasters or exclusion from care.

MSF WACA (West and Central Africa) was created in 2019 and aims to bring about a change in the dynamics of the MSF movement. WACA is driven by a significant number of doctors and humanitarians of Doctors Without Borders from West and Central Africa who wish to be heard, to contribute and above all to proactively assume responsibility for the humanitarian mission of the organization. WACA reflects an identity of humanitarians, an aspiration for MSF, a truly inclusive movement of people who share the values of empathy for others. Its strength is based on other MSF associations and its associative fiber is amplified by concrete operational objectives.

Why join us ?

You will find yourself a rich multicultural environment embellished with many relaxation areas to exchange or just create. The opportunity to test and learn. Every idea is welcome, your comments and opinions will be appreciated at all levels of the organization. The chance to be a key player in a growing and highly qualified team. And most importantly, great colleagues in a healthy work environment… (yes, yes..)

We are looking for: HR Operation Emergency Missions

Department: Operations

Direct Manager: Responsible of Emergency Mission

Functional Manager: Head of HR Operations Working %: 100%

Position based in: Abidjan

Mobility: field visits

Type of contract: fix term contract until 30th June 2023

Duration: This is an HQ permanent position with 3 years assignment renewable once. A longer contract will be proposed end June 2023.

Position to be filled on: as soon as possible.

General Objective:

The RHOP Emergency Missions is the HR Referent in charge to assist the emergency unit in all activities to support the missions. He has mainly a technical role. His field expertise is an asset to understand operations emergencies and the translations of operational challenges into HR strategy.

Main responsibilities:

1. Operational:

Participate with the unit to the setting up of the strategy, the objectives and the budgets of the missions;
Advise the unit on the HR required to implement the operational plan;
In collaboration with the Head of Finance, ensure the coherence of the HR budget with activities and follow up with the HR Coordinators;
As technical HR Referent for emergencies missions, ensure the implementation of HR standards and HR management framework of MSF WaCA (policies, procedures, tools) by the missions;
Define with the HR Coordinators the objectives and HR priorities;
Analyze information coming from the field (sitrep, mails, organigrams, etc) and provide feedbacks;
Facilitate the rapid and efficient emergency response.

2. Support and Technical expertise :

Organize regularly missions field visit for supervision and assessment of HR management and organisation;
Take a critical look on HR needs expressed by the field in order to ensure that HR set up respond to the operations needs;
Coordinate and advise the definition of the organigrams missions with the HQ operations members;
In collaboration with the HRCo and the Pool Manager, ensure to fill the positions to serve better the Projects by optimizing the balance between the operational need and the career path;
Facilitate the matching process and ensure that all information required to guarantee the matching process are available for the Pool Manager, and recruitment team;
Ensure the implementation of HR management framework consolidated in the fundamental documents (field HR management guideline, HR fundamentals, employee handbook);
Contribute and participate to the development of standards and HR management framework;
Advise and ensure the implementation of appraisal performance process;
Ensure the identification and the follow up of key national staff by the mission;
Together with the HRCOs and the recruitment & pool management team proceed proactively to the identification of national/ regional mobility pool available for emergency response;
Propose and implement an emergency HR & Admin tool kit;
Participate in the identification of trainings HR needs and the measures to respond;
Participate in the prevention of the stress management, conflict management, inappropriate behavior, advise and accompany the HRCo in the management of complicated cases;
Ensure the living and work conditions are adequate and validate leave policy, accommodation and the Welcome file for each mission and ensure the follow up and the implementation;
Brief and debrief the international and national staff;
Is in charge of the matching of international staff in the HR Information system;
Is in charge to check and classify the proof of life before any departure for a mission.

3. Communication :

Communicate regularly with the HRCo and formalize any decision by writing;
Ensure the regular assessment of the HR situation of the missions by using the monthly HR reporting and the template of HR fundamentals;
Produce and participate to the analysis of statistics and KPIs of his missions;
Share and capitalize field HR experiences with the HR Department;
Participate to the HR department meetings, “Teams to Teams” meetings with the mission and the weekly operations meetings.

4. Others:

Is in charge to manage the emergency pools;
Participate in the writing, the achievement and the follow up of HR Operations objectives;
Participate to the projects of emergency unit and the HR Department and realize certain studies;
Replace, support temporally his colleagues in the HR Operations department when necessary;
Participate in MSF WaCA transversal and institutional discussions.

Job Profile:

Education:

A Diploma in Human Resources or in psychology, social science and or humanitarian;
Equivalent combination of education, training and experience will be considered.

Competencies:

Confirmed expertise in HR Management.

Aptitudes :

Maturity, open minded and excellent organization skills and communication;
Capacity to analyze and make decision and action quickly;
Sense of diplomacy, aptitude to negotiation, active listening;
Capacity to work in a context of double reporting in a multidisciplinary and multicultural team;
Good stress management.

Professional experience required:

Minimum 12 months field experience as HR Co, Project Coordinator or Head of Mission;
Experience in the opening of missions / new countries (recruitment, administrative registration, development and implementation of HR policies);
Experience for emergency missions including emergency pool is an asset;
Good knowledge of HR tools and HR fundamentals;
Interest for MSF;
Field experience on HR position and or team management is required;
Capacity to plan and implement a HR support for all kind of projects (emergency included).

Languages skills:

Fluency in one of the two working languages of WaCA: French or English; ability to communicate in the other language.

Computer skills:

Proficiency and excellent knowledge in computers and Microsoft office (Excel, Word, PowerPoint, …) and other HR software (Homere, Oracle etc).

N.B.:This job description provides a framework for the main responsibilities and primary activities of the position. It is not exhaustive. Therefore, the responsibilities and activities of the position may differ from those described in this job description due to organizational and operational needs.

In a dynamic work environment, MSF offers equal recruitment and development opportunities without any form of discrimination based on gender, religion, sexual orientation, ethnicity, geographical origin, profile, physical disability or any other discriminatory ground.

Female candidates who meet the requirements are strongly encouraged to apply.

Deadline: 04th September 2022 at 18:00 GMT Only shortlisted candidates will be contacted.