The Venezuelan Red Cross (CRV) is a humanitarian organization whose mandate is to save lives and improve the conditions of vulnerable people. As part of the International Red Cross and Red Crescent Movement, it provides timely assistance in emergencies, disasters, and other humanitarian crises.
Guided by its Fundamental Principles—Humanity, Impartiality, Neutrality, Independence, Voluntary Service, Unity, and Universality—the CRV acts as an auxiliary to public authorities in the humanitarian field, working to reduce human suffering without distinction of race, gender, religion, or ideology. Its work encompasses emergency medical care, strengthening community resilience, first aid training, disaster response, and the promotion of health and well-being.
Through a network of highly committed volunteers, the CRV efficiently and effectively mobilizes resources to be present where and when they are most needed. Its work is based on solidarity, respect for human dignity, and a commitment to protecting life in all its forms.
If you want to be part of the team and make a difference, we invite you to join us.
Please verify that you meet all or most of the requirements to apply.
How can you make a difference? Key functions / Responsibilities
The Information Management Officer will be responsible for designing, organizing and implementing the foundations of the Venezuelan Red Cross information management system, ensuring that the data generated by the projects and program areas are consistent, reliable, accessible and useful for management, monitoring and decision-making.
The role will have both a technical and practical focus, aimed at organizing existing information, creating user-friendly tools, and strengthening internal data management capabilities. The incumbent will be responsible for:
- Design and implement a basic institutional information management system, in coordination with PMER, aligned with the operational and programmatic needs of the CRV.
- Map and organize existing information sources (projects, subsidiaries, programs, databases, reports), identifying gaps, duplications, and opportunities for improvement.
- Develop and standardize formats, templates, and tools for data collection, organization, and storage (databases, tracking matrices, simple dashboards, among others).
- Support project and program teams in the design of data collection tools, in coordination with PMER.
- Ensure the correct consolidation and cleaning of data from projects, subsidiaries, and field activities.
- Support the production of basic descriptive analyses (tables, graphs, summaries) to report progress, coverage, and results of interventions.
- Develop information products (dashboards, internal infographics, project sheets), according to the priorities defined with PMER.
- Establish guidelines for the protection, confidentiality and ethical use of information, in coordination with institutional protection and safeguarding policies.
- Provide technical support to teams and volunteers in the use of information collection and management tools.
- Support the preparation of inputs for internal and external reports, including donor reports, status reports, and PMER products.
- Coordinate with other areas of the CRV (Programs, Health, Protection, WASH, Logistics, Organizational Development, among others) to ensure coherence and consistency of information.
- Support the progressive integration of digital tools used by the CRV (e.g., Kobo, Excel, Tableau, Power BI, internal platforms, or others).
- Documenting processes, tools, and lessons learned to facilitate the sustainability of the information management system.
- Perform other job-related tasks as assigned by your immediate supervisor, based on institutional needs.
Report
The Information Management Officer will report to the Program Director.
Trips
You must be available to travel within the country.
Teams
It is highly desirable that you have sufficient equipment to perform your function remotely: laptop and/or computer, good internet connection, among others.
Workplace
Caracas (Headquarters of the Venezuelan Red Cross).
To qualify as a builder of the Venezuelan humanitarian system, you must meet the following requirements:
- University degree in relevant areas such as statistics, engineering, systems, social sciences, geography, public health, administration or other related fields.
- Minimum of two (2) to three (3) years of experience in information management, data analysis, project monitoring or similar functions in humanitarian, social or development contexts.
- Experience in using data management and analysis tools, including intermediate or advanced Excel, simple databases, and digital collection tools (e.g., Kobo or other similar platforms).
- Functional knowledge or prior experience in data visualization and analysis tools such as Power BI, Tableau, Looker, or other equivalent tools, for the creation of dashboards, graphs and information products.
- Basic knowledge of monitoring and evaluation systems (PMER) and results-based management.
- Ability to organize, clean and structure large volumes of information in a clear and systematic way.
- Analytical skills, logical thinking and high attention to detail.
- Ability to translate technical data and analysis into understandable and useful information for non-technical teams.
- Good oral and written communication skills.
- Ability to work independently and in coordination with multidisciplinary teams.
- Desirable prior experience in humanitarian organizations, NGOs or with the Red Cross and Red Crescent Movement.
- Commitment to the Fundamental Principles of the Red Cross and Red Crescent Movement.
- Ability to handle sensitive and confidential information.
- Functional knowledge of the English language is desirable (not exclusive).
How to apply
Only a shortlist of candidates will be contacted to advance to the next phase of the selection process. Candidates will be asked to speak with their previous direct reports/line managers before proceeding to interviews.
All those interested in applying for the position and who meet all or most of the requirements for the role should send their CV to the email address: postulaciones@cruzrojavenezolana.org
The email subject line should read: Information Management Officer (Caracas)
CVs received without the title assigned to the call will be discarded.
Please review the professional requirements to be eligible.