Sr. Human Resources Officer – Sudan At Pact

Pact is an international nonprofit that works in nearly 40 countries building solutions for human development that are evidence-based, data-driven and owned by the communities we serve. Founded in 1971, Pact works with partners to build resilience, improve accountability, and strengthen knowledge and skills for sustainable social impact.

Department

Programs – Pact strives for a world where all people are heard, capable, and vibrant. The Programs Team helps realize this objective by bridging program management, technical support, and business development, enabling Pact to achieve its global strategy. We ensure program excellence through continuous learning, monitoring and evaluation and provide organizational and industry-wide thought leadership by leveraging a complementary set of cross-functional, multi-disciplinary skills, expertise, and experiences. The Programs team: influences progressive change through the development and implementation of global and regional strategies and business plans; supports advancement of innovative solutions; pursues new business opportunities; and drives effective internal and external engagement to maximize Pact’s impact across the globe. Across all aspects of its role, the Programs Department adheres to and promotes a culture of inclusion, accountability, and respect.

Position Overview

Pact seeks a Senior HR Officer for the Strengthening Youth and Women’s Civic Engagement Project in Sudan. The project is an Award under the Civil Society and Media-Strengthened Together and Advancing in New Directions (CSM-STAND) Africa & Middle East and North Africa (MENA) Leader with Associates (LWA) Cooperative Agreement. Strengthening Youth and Women’s Civic Engagement aims to increase collaboration, sustainability, and resilience of civil society and independent media to advance the inclusion, participation and leadership of youth and women in Sudan. The activity will apply locally led, problem-driven, adaptive approaches. Reporting to the Deputy Chief of Party, the Senior HR Officer supports the day-to-day operations of the Country Office human resources department. The HR Officer is accountable for performing a wide range of HR duties including, but not limited to, assisting with tasks in the following functional areas; recruitment, compliance, record keeping, compensation, benefits, payroll and administration.

This is anticipated to be a five-year activity and the position will be based in Khartoum, Sudan.

Key Responsibilities

Recruitment and Onboarding

• Responsible for full life cycle recruitment for national job vacancies; including, partnering with hiring managers, drafting job advertisements, posting jobs, screening candidates for minimum qualifications, ensuring compliance with labor laws, coordinating testing and interviews, preparing contingent offers, performing background checks including bridger checks, sharing information about compensation and benefits and ensuring the recruitment file is complete.
• Develop new hire orientation to ensure staff have email address set up, signed employment contract, enroll in benefits, review Pact ethics policies, review performance management

Compliance and Record Keeping

• Manage ADP to ensure accuracy of data in ADP.
• Assist with maintenance of the Employee Handbook including tracking amendments.
• Responsible for maintaining accurate and complete personnel files; updating checklist as necessary.
• Assist with HR data management including; coordinating documentation and filing of updates to emergency contact information, address changes, dependent information, marital status etc.
• Track employee probation periods, advise the manager of upcoming probation end dates, ensure the probation evaluation form is completed in Inspire Maintain confidentiality of employee personal data.

Compensation and Benefits Administration

• Work closely with management to coordinate the Performance Management Process in compliance with policy; including distribution and collection of documents, scheduling meetings, tracking and reviewing forms as they are received.
• Mange employee benefits in compliance with labor law.
• Manage employee leave; to include, responding to requests for leave balances, advising staff on the procedures for taking leave, following up on required documentation for taking leave or returning from leave, maintaining an accurate record of all leave and ensuring the leave trackers are updated monthly, ensuring leave requests are filed in the personnel files, ensuring leave carry over balances are communicated at the end of each calendar year.
• Prepare Public Holiday calendar and send out notifications. Assist with job descriptions ensuring they are in Pact format and include the values.

Payroll

• Prepare the monthly Payroll for review by drafting a memo that documents all the employee changes in the month (new hires, terminations, maternity leave etc.) with appropriate documentation (contract amendments etc) is included.
• Ensure documentation for all actions are in the personnel files.
• Prepare final pay statement for terminating staff ensuring accuracy and compliance with policy.
• Reconcile the payroll with previous month to ensure accuracy.

Employee Training and Professional Development

• Assist with managing staff requests for professional development and tracking documentation.
• Develop and deliver training to staff on new policies and activities as needed.
• Assist with addressing knowledge and skill deficiencies through reasonable recommendations for training.

Employee Communications

• Prepare internal communications regarding HR issues such as amendments to the employee handbook, end/beginning year activities, performance review process, internal job opportunities, benefits and new policies.
• Maintain a communication board and the job board; ensure job vacancies and staff communications (CD notices, Amendments to Employee Handbook, Holiday schedule etc.) are posted/removed in a timely manner.

Employee Relations

• Perform exit interviews.
• Respond to employee relations issues and provide guidance on issues of misconduct and performance issues.
• Partner with management and escalate issues as necessary to the Chief of Party, Deputy Chief of Party and Senior Director, Global HR.
• Assist with investigations into allegations as directed by Washington DC Compliance & Ethics and Human Resources.

Basic Requirements

• Master’s degree with six (6) years work experience or bachelor’s degree with at least eight (8+) years work experience.
• HR generalist with knowledge of HR best practices and prior experience in all functional areas of human resources (comp & benefits, talent acquisition, employee relations, performance management, compliance etc.).
• Knowledge and experience in the enforcement of labor laws.
• Excellent written and verbal professional communication skills in English and Arabic.
• Understanding of confidentiality as it relates to HR activities.
• Autonomous with the ability to identify challenges and take initiative, prioritize, organize work efficiently.
• Ability to solve problems in a logical manner.
• Prior experience working with US International NGO.
• Viewed as a trusted advisor who is fair and consistent in decision making. Ability to balance being an employee advocate with country office needs.

Preferred Qualifications

• Knowledge of USAID rules and regulations
• Prior experience with ADP
• Sudan nationals are encouraged to apply.

Pact is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, citizenship status, genetic information, matriculation, family responsibilities, personal appearance, credit information, tobacco use (except in the workplace), membership in an employee organization, or other protected classifications or non-merit factors.