International Travel Coordinator – Lyon At Handicap International – Humanity & Inclusion

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Description

  • Location: Lyon
  • Contract: 12-month fixed-term contract
  • Start date: 4/05/2026

Handicap International / Humanity & Inclusion (HI) is an independent and impartial international solidarity organization that intervenes in situations of poverty and exclusion, conflict, and disaster. Working alongside people with disabilities and those made vulnerable, it takes action and speaks out to meet their essential needs and improve their living conditions. It is committed to promoting respect for their dignity and fundamental rights. Since its creation in 1982, HI has implemented development programs in more than 60 countries and intervenes in numerous emergency situations with its current staff of 4,000.

At Handicap International, we firmly believe in the importance of inclusion and diversity within our organization. That is why we are committed to a disability policy to promote the welcoming and integration of people with disabilities.

Please indicate if you require any special arrangements, including for participating in the initial interviews.

Find more information about the association:

JOB OBJECTIVES

Within the Human Resources Department, and more specifically within the International Travel Office (BDDi) team, you will be responsible for the organization and administrative management of the departures and returns of International Staff on assignment in the countries of intervention of Humanity and Inclusion.

Reporting to the BDDi Manager, you will join a team of 5 people in charge of international travel and you will have 5 main missions:

  1. Manages the administrative aspects of international staff travel
    1. Assists International Staff in preparing their administrative file
    2. Provides support and guidance to international staff (and their dependents) with visa applications: submitting visa application information, liaising with embassies and consulates, and researching and advising on the most suitable visa solutions.
    3. Drafts mission orders for International Staff and issues HI badges
  2. Provides logistical support for the travel of international staff.
    1. Coordinates arrival schedules in direct relation to programs, taking into account operational and logistical factors (flight availability, visa waiting times)
    2. Book travel tickets for departures / returns / annual leave of International Staff independently via the online platform, or via the travel agency.
    3. Search and book hotel accommodation independently via the online platform or through the travel agency.
  3. Contributes to the implementation of the International Staff integration policy
    1. Organize briefing/debriefing schedules for International Staff with the relevant contacts at headquarters
    2. Distribute the list of mandatory and recommended online training courses for International Staff
    3. Implements the medical monitoring process for International Staff: information emails, assistance with appointment scheduling (travel medicine and occupational medicine), verification of fitness certificates
    4. Implements the security process by requiring each International Staff member to complete a Proof of Life form before departing on mission
  4. Manages the financial aspects of international staff travel
    1. Has the budgetary delegation for programs to validate expenses related to the departures/returns of International Staff: travel tickets, hotels, visas, administrative fees.
    2. Validates expense reports related to mission departures/returns for International Staff on HI People
    3. Validates invoices with the accounting department
  5. Emergency response
    1. Is able to organize emergency travel (within 48 hours) for the Emergency Department as well as for other Geographic Departments (openings, evacuations, etc.)
    2. Is able to assist HI travelers in case of unforeseen events during their business trips (strikes, flight cancellations, delays, etc.)

Profile

  • Experience in organizing travel and/or events. Knowledge of humanitarian work is a plus, but a strong interest in international solidarity is highly desirable.
  • Languages: Professional proficiency in French and English
  • Essential qualities:
    • Rigour and organisation
    • Versatility and the ability to integrate a lot of information at the same time
    • Ability to work in a team
    • Strong sense of service and excellent interpersonal skills in an intercultural context
    • HR confidentiality policy
    • Good stress resistance

Benefits

WORKPLACE ACCESSIBILITY:

The premises are easily accessible by public transport (bus, metro). Car park and bicycle parking are also available. Within the building, access ramps and elevators ensure smooth circulation. All workstations are located in an open-plan area, but quiet booths are available on each floor for those who wish to work in peace and quiet. The workspace is very bright.

A disability liaison officer is available to answer any questions and assist you with the necessary procedures. The position can be adapted to your needs.

Benefits

  • Fixed-term contract for 12 months starting May 4, 2026
  • What you will find with us /
    • Strong values: Humanity, Inclusion, Commitment and Integrity! And close ties with the field through regular conferences.
    • Supervisory staff status
    • 25 days of paid leave and 22.5 days of annual RTT (reduced working time) and the existence of a CET ( time savings account ) allowing for a better work-life balance.
    • A flexible work arrangement: meal vouchers (60% covered by HI), teleworking policy: minimum 8 days of in-office work per month
    • Transport: a sustainable mobility package exists. It covers 50% of transport passes.
    • Well-being and health: health insurance and supplementary benefits, various internal awareness campaigns, an active Quality of Life and Working Conditions department
    • Works council and social benefits : Works council social activities to improve your daily life.
    • A vibrant cultural, sporting and social community life

Applications are processed continuously, so don’t wait to apply!

Only shortlisted candidates will be contacted.

How to apply

Don’t wait to apply as the position needs to be filled quickly, so we will process applications as they come in.

Please send your CV and cover letter to https://apply.workable.com/j/ED3FC8000B