Communication Officer At Help a Child

Organization:

Help A Child is committed to a future for children in poverty and need. In eight African countries and in India Help a Child works with families, communities and with local and international partners to give children in poverty a future. We are always looking for new donors and sponsors who want to make a difference in situations of poverty. We like to keep our donors informed about developments in Rwanda in which we work and we believe it is important to share results. We do this by means of letters, e-mail newsletters, magazines, social media and our website. We are looking for support for this. At our office in Kigali we therefore have a challenging vacancy for a Communication officer

Duties and responsibilities

• Producing high quality short testimonial videos
• Capturing success stories (written with photographs)
• Produce program newsletters
• Designing high quality and attractive program brochures, flyers and booklets
• Support in organizing (global) events: by preparing program blogs, designing pull up banners and tear drops for particular events e.g. Rural Woman’s Day, Day of the African Child etc.
• Document fields visit involving beneficiaries and partners
• Ensure maintenance and management of social media platforms, news and events sections in social media such as Facebook, Twitter, YouTube, Instagram etc… and put in place strategies to increase the number of followers/subscribers
• Conduct an aggressive media outreach campaign to raise awareness of Help a Child’s work in Rwanda
• Provide news releases to radio, television, and electronic media.
• In collaboration with the internation communication team, write articles on project activities including technical notes, activity reports, success stories, best practices and lessons learned.
• Collaborate with the management to disseminate information to key donors and local media outlets as appropriate.
• Prepare case studies and other project relates documentation.
• Develop other communication tools (newsletters, factsheets, project briefs, and info graphics) as needed.
• Translate and write information data into suitable language for a lay audience as appropriate.
• Liaise with meda personel to publicize Help a Child activities.
• Ensure Help a Child and project branding guidelines are adhered to.
• Contribute to the development and preparation of annual and quarterly reports and other reports to the donors; edit documents.
• Provide secretarial work to Country Director’s office on daily basis
• Perform any other duty assigned by the Country Director

Qualification and personal specifications:

• Preferably a degree in Communications, Journalism or related field;
• Knowledge and experience of social media and online platforms.
• Good coordination and facilitation skills;
• Ability to work with people from different levels of society;
• Ability to cope with stressful, delicate and possibly unstable situations;
• Strong communication skills, both verbally and written in English and the local language;
• Personal qualities of integrity, credibility, interpersonal and cross cultural sensitivity;
• Excellent communication, organizational, time management, planning, and interpersonal skills.
• Strong analytical and problem-solving skills and pays attention to details.
• Ability to identify issues/needs, define solutions, and design innovative actions for solving the needs.
• Able to illustrate good integrity records and actions taken.
• Full support of the vision, mission, and Christian core values of Help a Child.
• Proactive, resourceful, solutions-oriented, and results-oriented.
• Open to Rwanda nationals only.

Competencies

Integrity

Maintain generally accepted and social ethical standards in activities that have to do with the position

• Takes responsibility for own actions.
• Indicates things that are expected of him/her are not by his or her standards or organizational standards.
• Sticking to standards and values, even when this could lead to disadvantage, tension, or conflicts.
• Does what he/she says, keeps promises and appointments.
• Respects and protects confidential information entrusted to him/her.
• Informs customers, employees, or the public about the extent to which one may expect problems or setbacks.
• Does not abuse power or prior knowledge.
• Provides information on his / her opinion on business ethics, safety, and the environment.

Cooperation

Actively contributing to joint results, even when the subject involved is not of immediate personal interest. Sharing information and knowledge with others.

• Ready to collaborate with other disciplines or organizational units.
• Appreciate the information and knowledge sharing.
• Encourages teamwork and enhancement of working relationships.
• Is willing to make concessions to get a step ahead as a group.
• Initiates collaboration between different groups to achieve a joint result.

Customer orientation

Investigating the wishes and interests of (internal customers and reacting accordingly. Anticipating the interests of customers. Giving high priority to service preparedness and client satisfaction.

• Analyzes short and long-term financial needs and gaps of the partners.
• Proposes the partner that best fits his current and future needs.
• Discusses (unwise) choices from the partner and makes improvements.
• Investigates the satisfaction and further needs of the partners after delivery of the services community.

Networking

Building relationships and networks that prove to be useful in achieving goals. Making effective use of informal networks to get things done.

• Encourages colleagues and partners to maintain and expand their internal and external contacts, and makes suggestions.
• Brings internal relationships/networks into contact with external relationships/networks.
• Asks friends to collaborate in making contacts with potential relationships and/or networks.
• Uses own network to achieve goals of others.
• Uses the relationships from the own network to realize the goals of the own organizational unit.

Value Proposition

Help a Child offers the opportunity to become part of an ambitious, child-centered, and Christian international NGO with a dedicated team of professionals motivated to maximize impact. Help a Child offers a fair pay and benefits package that is justifiable to our donors. Furthermore, you will be offered a fixed-term contract for one year. Depending on funding, your performance, and fit within the team, the contract shall be extended.