Job Title: Data Management Officer
Work location: Syria / Damascus
Job type: Full-time
Direct Supervisor: Operations and Maintenance Coordinator
Job summary :
The data management officer is responsible for operations, maintenance, and the cold chain within the project areas in Syria.
Developing and updating databases and dashboards related to the status of cold chain equipment, breakdowns, preventive and corrective maintenance, and field response.
Ensuring the quality, accuracy, and completeness of the data by reviewing technical team reports and regularly verifying data entry.
Supporting the operations and maintenance coordinator and technical teams in analyzing data and extracting operational indicators that help in decision-making.
Follow up on the documentation of field visits, work orders, equipment status, spare parts, and maintenance results.
Enhancing the use of digital tools and periodic reports to improve monitoring, planning, and response to breakdowns in cold chain equipment.
Responsibilities and duties :
Data management and dashboards:
• Creating and updating databases for cold chain equipment and related technical systems.
• Managing the dashboard for operations and maintenance, including breakdowns, visits, response time, equipment status, and corrective actions.
• Ensure that data is entered regularly by the technical teams and that its completeness and accuracy are reviewed.
Follow-up and analysis:
• Analyze maintenance and breakdown data to identify recurring gaps and priority locations.
• Setting up operational performance indicators such as the number of breakdowns, response time, preventive maintenance completion rate, and equipment condition.
• Supporting the preparation of maintenance plans and field follow-up based on available data.
Reporting and coordination:
Preparing periodic reports and data summaries to support management and technical teams in follow-up and decision-making.
Coordinating with the operations and maintenance coordinator, cold chain engineers and technicians, and cold room managers to ensure a regular flow of data.
• Supporting the training of field teams on the use of digital forms, data collection tools, and reporting.
Required qualifications and skills :
Academic qualification
A university degree or intermediate institute diploma – or equivalent – in one of the following fields :
• Management Information Systems
• Information Technology or Computer Science
• Statistics or data management
• Engineering, healthcare management, or any related field
Experience :
• At least 3 years of practical experience in data management, reporting, or database and dashboard development.
• Experience working with healthcare programs, cold chain projects, or operations and maintenance is a strong advantage.****
• Experience in data collection, cleaning, analysis, and preparation of periodic reports.
Technical skills:
• Advanced skills in Microsoft Excel and database management.
• The ability to use data analysis tools and dashboards such as Power BI or similar tools is an added advantage.****
• Ability to prepare clear and accurate reports in both Arabic and English.
• Good skills in coordination, follow-up, problem-solving, and working with multiple field teams.
Job Title: Data Management Officer
Job location: Syria / Damascus
Work Type: Full Time
Report to: Operations & Maintenance Coordinator
JOB SUMMARY
· The Data Management Officer is responsible for managing and organizing data related to O&M activities and cold chain operations across project areas in Syria.
· Develop and update databases and dashboards related to cold chain equipment status, breakdowns, preventive and corrective maintenance, and field response.
· Ensure data quality, accuracy, and completeness through regular review of technical team reports and data entries.
· Support the O&M Coordinator and technical teams in data analysis and generation of operational indicators for decision-making.
· Follow up documentation of field visits, work orders, equipment status, spare parts, and maintenance results.
· Promote the use of digital tools and periodic reports to improve monitoring, planning, and response to cold chain equipment failures.
Responsibilities and duties:
1. Data and Dashboard Management:
· Establish and update databases for cold chain equipment and related technical systems.
· Manage the O&M dashboard, including breakdowns, visits, response time, equipment status, and corrective actions.
· Ensure regular data entry by technical teams and review data completeness and accuracy.
2. Monitoring and Analysis:
· Analyze maintenance and breakdown data to identify recurring gaps and priority locations.
· Prepare operational performance indicators, including number of breakdowns, response time, preventive maintenance completion rate, and equipment status.
· Support maintenance planning and field follow-up based on available data.
3. Reporting and Coordination:
· Prepare periodic reports and data summaries to support management and technical teams in monitoring and decision-making.
· Coordinate with the O&M Coordinator, cold chain engineers/technicians, and cold room managers to ensure regular data flow.
· Support field teams in using digital forms, data collection tools, and reporting mechanisms.
QUALIFICATIONS AND SKILLS
Educational Qualification:
University degree or diploma—or equivalent—in one of the following fields:
· Management Information Systems
· Information Technology or Computer Science
· Statistics or Data Management
· Engineering, Health Management, or any related field
Experience:
· A minimum of 3 years of practical experience in data management, reporting, database development, or dashboard management.
· Experience with health programs, cold chain projects, or O&M projects is strongly preferred.
· Experience in data collection, cleaning, analysis, and periodic reporting**.**
Technical Skills:
· Advanced skills in Microsoft Excel and database management.
· Ability to use data analysis and dashboard tools such as Power BI or similar tools is an advantage.
· Ability to prepare clear and accurate reports in Arabic and English.
· Good coordination, follow-up, problem-solving skills, and ability to work with multiple field teams.
ABOUT UITYD
UITYD is a global humanitarian non-profit organization providing medical and health education services to people in need, including refugees and displaced persons, in disaster and underserved regions. The organization is composed of medical and public health professionals of diverse backgrounds.
CODE OF CONDUCT
UITYD Code of Conduct reflects the profession’s core set of beliefs and values of care, respect, trust, and integrity. These beliefs and values are fundamental to UITYD employees, volunteers, interns, consultants, and contractors to guide their practice and conduct. The Code is organized into categories, as follows:
1. Always act with fairness, honesty, integrity, and openness; respect the opinions of others and treat all with equality and dignity without regard to gender, race, color, creed, ancestry, place of origin, political beliefs, religion, marital status, disability, age, or sexual orientation.
2. Provide a positive and valued experience for those receiving service within and outside UITYD.
CHILD PROTECTION POLICY
Child abuse in all forms is unacceptable to UITYD, which recognizes its responsibility to protect children from harm in all areas of its work. UITYD is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation.
DISCRIMINATION, ABUSE AND HARASSMENT POLICY
UITYD provides equal employment opportunities to all employees and applicants for employment and expressly prohibits and will not tolerate any form of discrimination, abuse, harassment (sexual or otherwise), based upon race, ethnicity, religion, religion, national origin, gender, age, marital status, citizenship status, disability, or military status. UITYD employees and related personnel must under no circumstances take part in any form of discrimination, harassment, or abuse (physical, sexual or verbal), intimidation or exploitation, or in any other way infringe the rights of others inside or outside the organization.
Safeguarding & Code of Conduct
All UITYD employees must adhere to PSEA’s protection policies
Principles and rules of conduct. Strict compliance with safety and ethical standards is required.
How to apply
https://sy.medglobal.org/jobs/data-management-officer-1166