TERMS OF REFERENCE
Consultancy to Design and Deliver Nine Training Workshops on Digital Skills
Background
The Arab Women Organization of Jordan (AWO) is a women’s rights and human rights organization established in 1970 and operating across all governorates of Jordan. AWO works to eliminate discrimination and violence against women and to advance women’s political, economic, and social participation. Through the Mosawa Network, established in 2005, AWO collaborates with more than 100 women-led community-based organizations across Jordan, enabling broad grassroots outreach and participatory programming.
With support from the Spanish Agency for International Development Cooperation (AECID), AWO is implementing the “Women’s Political Participation and Empowerment Programme.” The programme aims to strengthen women’s commitment, capacities, and opportunities for active participation in political and social life through a women’s rights and gender equality approach. It contributes directly to SDG 5, particularly Target 5.5 on women’s effective participation and equal leadership opportunities and Target 5.b on the use of enabling technology to promote women’s empowerment.
Activity A.1.3 will design and conduct a structured nine-training workshops on digital skills for 180 selected women activists. The activity responds to identified gaps in digital bullying, digital literacy, technology access, and the effective use of digital tools for advocacy, networking, public communication, civic engagement, and personal development. It is expected to contribute to Result 1 and the programme indicator that 180 women complete the digital skills training and achieve improvement in digital competency scores, measured through pre- and post-training assessment.
Purpose of the Consultancy
AWO seeks a qualified consultant or a team of consultants or a specialized training firm to design, prepare, and deliver an inclusive, practical, and context-sensitive nine digital skills training workshops for 180 women activists across Jordan. The assignment shall combine curriculum development, participant-centred facilitation, competency assessment, documentation, and recommendations for follow-up learning.
The programme shall be designed for women with diverse levels of digital experience and different social, geographical, and accessibility needs. It must link digital skills to women’s leadership, advocacy, civic and political participation, organizational engagement, and safe public communication, rather than treating digital literacy as a purely technical subject.
Assignment Objectives
- Be aware of participants’ digital competencies, training needs, access constraints, and preferred learning methods.
- Develop a coherent, modular, and practical digital skills curriculum tailored to women activists and grounded in women’s rights, gender equality, and civic participation.
- Deliver nine participatory trainings to 180 women activists through appropriately sized cohorts and accessible learning formats.
- Improve participants’ ability to use digital tools safely, ethically, and effectively for communication, advocacy, networking, information management, and public engagement. Side by side, empower women activists to address and deal with digital-facilitated Gender-Based Violence.
- Achieve and document measurable improvement in participants’ digital competency, with an improvement between pre- and post-assessment scores.
- Provide AWO with training materials, assessment tools, and practical recommendations for refresher sessions, mentoring, and future replication.
Target Participants and Inclusion Requirements
The programme will serve 180 selected women activists. Participants are expected to include women with backgrounds or interests in community leadership, women’s rights organizations, civil society, local initiatives, political participation, and public advocacy. The wider project targets women across Jordan.
The consultant shall therefore apply an intersectional and inclusive approach, including adaptation for differences in literacy, digital proficiency, disability, age, language, geographic location, connectivity and access to devices. Training examples and exercises must be culturally appropriate and relevant to women activists in Jordan.
Scope of Work and Key Tasks
Curriculum and materials development
- Develop a modular Arabic-language curriculum and facilitator guide.
- Prepare presentation slides, practical exercises, case studies, digital templates and pre-/post-assessment tools.
- Ensure all materials are accessible, gender-responsive, and rights-based.
Training delivery
- Deliver the approved programme through nine training workshops to all 180 women activists in cohorts agreed with AWO.
- Use adult-learning methods, demonstrations, guided practice, peer exchange, group work, simulations, real-world assignments, and structured reflection.
- Provide differentiated support to participants with lower baseline digital competency.
- Maintain a safe, respectful, and participatory training environment in accordance with AWO’s safeguarding and PSEAH requirements.
Follow-up and reporting
- Administer pre- and post-training digital competency assessments and participant satisfaction tools.
- Analyse quantitative and qualitative results, including disaggregation.
- Document, completion, challenges, adaptations, participant feedback, lessons learned and recommendations.
- Submit a separate report for each Training workshop.
Duration, Required Efforts, and Locations
The consultancy is expected to be completed within four months between Jul 10, 2026, and Nov 20, 2026. The consultant shall be covering preparation, assessment, curriculum development, delivery, analysis, and reporting. Training will take place in locations agreed with AWO and may cover multiple governorates of Jordan.
AWO will confirm participant lists, coordinate invitations, support venue and logistical arrangements.
Required Qualifications and Experience
Applicants may be individual consultant, or legally registered training/consulting firms. The proposed lead consultant/trainer must meet the following minimum requirements:
- At least bachelor’s degree in information and communication technology, digital transformation, education technology, communications, media, or another directly relevant field.
- At least seven years of demonstrated professional experience in digital skills, digital literacy, digital communication, digital safety, technology-enabled advocacy, or related capacity-building work.
- Strong knowledge of digital safety, privacy, online harassment risks, misinformation, data protection, and safe use of social media by women activists and human rights actors.
- Demonstrated understanding of gender equality, women’s rights, intersectionality, human rights-based programming, and the sociopolitical context of Jordan.
- Ability to analyse pre-/post-training data and prepare clear, evidence-based reports.
- Availability to travel within Jordan and deliver the assignment according to the approved schedule.
How to apply
Interested applicants shall submit one consolidated application containing:
- Technical proposal explaining the applicant’s understanding of the assignment, proposed methodology, curriculum approach, work plan, and quality assurance.
- CV(s) of the proposed consultant(s) or team, clearly identifying the lead consultant.
- Contact details for at least two professional references for similar assignments.
- A detailed financial proposal in Jordanian dinar. The proposal must clearly state whether sales tax or other applicable taxes are included.
Applications should be submitted electronically to w.hasan@awo.org.jo with the subject line: “Application –Design and Deliver Training Workshops on Digital Skills” no later than Jul 2, 2026.