Organisation Background
Founded in 2011, the International NGO Safety Organization (INSO) is an international NGO that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations, and training. INSO provides daily support to more than 1,500 NGOs operating in 24 of the world’s most insecure countries. INSO is registered in the Netherlands, with its headquarters located in The Hague, a city renowned for its international focus on peace and justice.
INSO Southeast Asia
INSO aims at developing its activities in Southeast Asia by adapting its usual scope of services to partners’ needs and priorities. The core of the organisation’s activity in the region consists of implementing capacity strengthening components, mixing classical in-presence trainings and innovative digital content, with a strong emphasis on contextualisation and linguistic adaptations. Regular field missions in the region will be part of the job’s scope.
Job Summary
As Country Director, you will provide leadership, coordination, representation, and management for all INSO Southeast Asia staff and services. This position is based in Chiang Mai, Thailand, with more than 60% travel in the region. The position reports to the Regional Director.
Main duties and responsibilities
Program strategy and management
- Manage the INSO Southeast Asia team, including direct supervision of senior management staff and general oversight of the program, operations, and finance teams in the region.
- Provide dedicated, effective leadership across the program and ensure cohesion across all functions in compliance with INSO SOPs.
- Develop overall strategy and deliver annual planning.
- Steward INSO resources effectively and transparently in full compliance with internal and donor policies.
- Responsible for the safety and security of staff, program and assets.
Representation and synergies
- Effectively represent and protect INSO’s principles of independence, impartiality and neutrality and actively promote INSO as an integral member of the humanitarian community.
- Maintain donor engagement and actively track country-specific funding opportunities.
- Ensure compliance with donor regulations and requirements and produce high-quality, compelling donor proposals and reports.
- Engage with third parties, including local government, the UN, and diplomatic missions.
- Constructively participate in external coordination activities related to safety and security coordination and access issues.
Program support and monitoring
- Oversee the overall delivery of INSO services- ensuring program targets and objectives are met.
- Deliver strategic analysis to senior humanitarian leadership.
- Lead crisis management support to NGO partners during critical incidents.
Requirements
Essential
- 3-5 years of relevant work experience as an NGO Country Director or equivalent senior management experience in conflict/post-conflict contexts.
- Experience with the management of multi-donor projects.
- Experience with budget management and monitoring, donor liaison and reporting.
- Fluency in the English language, both written and verbal.
- Proven analytical skills.
- Excellent networking, diplomatic and representative communication skills.
- Master’s Degree-level of education or equivalent work experience in a relevant field
- Solid understanding of principles and practices in broad humanitarian action, NGO safety and risk management, humanitarian access, and civil-military coordination.
Nice to Have
- Recent experience in Southeast Asia
- Thai or Burmese language skills.
- Direct experience and involvement in a crisis management role.
- Experience in a highly visible interagency role.
- Detailed understanding of INSO mandate and services.
- Previous INSO experience (as a team member or as a beneficiary).
Core Competencies
- Problem Solving – Ability to identify issues, analyse root causes, and contribute to practical and effective solutions.
- Communication – Ability to communicate clearly and professionally with diverse stakeholders, both verbally and in writing.
- Management – Ability to organise, coordinate, and oversee activities, resources, and people to achieve objectives effectively.
- Accountability – Demonstrates a strong work ethic, takes ownership of responsibilities, and is accountable for decisions and actions.
- Resilience – Ability to remain effective, focused, and composed when working under pressure and managing competing priorities.
INSO’s Safeguarding Policy
INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers. We ensure rigorous compliance with our Code of Conduct and Safeguarding Policy throughout the recruitment process. INSO is a member of the Misconduct Disclosure Scheme, and the selected candidate will be required to undergo the relevant misconduct disclosure checks as part of the final hiring steps.
Terms & Conditions:
The position is offered on a 12-month contract (renewable) with a monthly salary of EUR 6,500. The package includes 4 days of annual leave accrued per month, a housing allowance of EUR 600 per leave cycle, comprehensive international medical insurance coverage (excluding the United States), and Accidental Death and Dismemberment (AD&D) insurance.
How to apply
Please send the following to jobs@hq.ngosafety.org and reference “CD SEA” in the subject line:
- Cover Letter specifying how you meet the mandatory requirements, your motivation for applying, and what you hope to bring to INSO
- CV
- One relevant and substantive writing sample, which demonstrates your analytical and reporting abilities in English (10 pages max).
Please do not send any additional information. Only shortlisted candidates will be contacted.