Call for Consultancy – Holistic Care Model Assessment, Documentation, and Capacity Building At ABAAD – Resource Center for Gender Equality

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Strong rights, holistic protection : Improved standards for GBV survivors in the MENA region – BMZ

Position: Holistic Care Model Assessment, Documentation, and Capacity Building Consultancy

Requirement: Assessment, Documentation, and Capacity Building for Holistic Care Model Approach for VAW services in Lebanon

Location of implementation: Beirut-based with travel to 7 centers across Lebanon (Mount Lebanon, South Lebanon, Bekaa, North Lebanon)

Duration of assignment: 24 months (approximately 180 working days, non-consecutive)

About ABAAD

Established in 2011, ABAAD Resource Center for Gender Equality is a UN ECOSOC accredited civil society organization that aims to achieve gender equality as an essential condition for sustainable social and economic development in the MENA region. ABAAD advocates for gender-sensitive policies and legislation that promote the active participation of women and their equal access to justice. ABAAD works to eliminate gender-based violence through a holistic care model that provides direct services in specialized shelters and accommodation, combining gender-specific and gender-transformative approaches to bring about long-term social change.

ABAAD operates primarily in Lebanon, where it has provided GBV prevention and response services through the Ministry of Social Affairs’ Social Development Centers (SDCs) from 2014 to 2022. Following the economic crisis, ABAAD strategically transitioned from the SDCs and established seven independent model centers dedicated to combating violence against women, while maintaining coordination and cooperation with the Ministry. This collaboration led to the joint development of national standard operating procedures (SOPs) for GBV case management and the Positive Parenting Curriculum (ABB programme) in 2023. ABAAD currently supports the Ministry by training SDC social workers in the implementation of these SOPs and the ABB programme.

About the project (IF THE DONOR REQUIRE VISIBILTY)

Under the BMZ-funded project “Strong rights, holistic protection: Improved standards for GBV survivors in the MENA region”, implemented in partnership with Terre des Hommes Deutschland e.V., ABAAD is seeking an external consultant/team of consultants to lead the Lebanon-specific component of the project, focused on assessing, documenting, piloting, and disseminating a multidisciplinary Holistic Care Model approach for addressing the intersection of Violence against women (VAW) and violence against children (VAC) services across 2 ABAAD model centers and 5 SDCs.

Overall goal of this assignment

The overall goal of this consultancy is to lead the assessment, documentation, piloting, and dissemination of a multidisciplinary Holistic Care Model approach that addresses the intersection of violence against women (VAW) and violence against children (VAC) at the household level. The assignment covers 2 ABAAD model centers and 5 Social Development Centers (SDCs) of the Ministry of Social Affairs across Lebanon, with the aim of producing a replicable best practice model and building the capacity of frontline professionals to deliver integrated, survivor-centered services.

Duties and Responsibilities

Assess the current operation of ABAAD’s Holistic Care approach and service delivery in 2 ABAAD model centers and 5 SDCs, identifying strengths, gaps, and areas for improvement in addressing the intersection of VAW and VAC.

Develop a learning and best practice document that compiles global and national approaches to multidisciplinary holistic care for VAW and VAC survivors, incorporating ABAAD’s evidence-based practices and strategies for engaging men and boys through gender-transformative approaches.

Support the pilot implementation of the Holistic Care Model approach across the 7 centers, providing technical guidance on the delivery of integrated services that address the intersection of VAW and VAC.

Deliver capacity building, coaching, and mentoring to approximately 60 ABAAD and SDC staff to ensure sustainable application of the model approach.

Produce a comprehensive implementation report evaluating the pilot process and results, and support its validation and dissemination to government representatives, GBV and protection actors, and civil society organizations in Lebanon.

Deliver training on the model approach to professionals from approximately 20 civil society organizations working on VAW and VAC in Lebanon.

The consultant will lead the design and initial delivery of capacity-building activities, while ABAAD technical staff will co-facilitate and progressively take a stronger role to ensure sustainability and institutionalization.

NB: A TOT for ABAAD CB it is an option

Scope of Work and Description of this Assignment

The consultant/team of consultants will carry out the following interconnected workstreams in close collaboration with ABAAD’s programme team and the Ministry of Social Affairs (MoSA). The workstreams are sequential and interdependent, with each phase building directly on the findings and outputs of the preceding one, and the consultant/team of consultants should approach this as a continuous, embedded engagement over the full 24-month period.

Assessment of the Holistic Care Model Approach

  • The consultant/team of consultants will conduct a comprehensive assessment of ABAAD’s existing Holistic Care approach in 2 ABAAD model centers and 5 SDCs selected in collaboration with MoSA to ensure geographical coverage across Lebanon (two in Mount Lebanon, one in South Lebanon, one in Bekaa, one in North Lebanon). The assessment will cover:
  • Review of existing programmes, methods, and practices addressing the intersection of VAW and VAC at the household level, including their effectiveness and areas for improvement.
  • Analysis of staffing levels, gender balance, existing training programmes, services offered, and the presence of other NGOs or support structures in each centre.
  • Assessment of the comprehensive inclusion of all groups, including considerations of disability, age, minorities, and other vulnerable populations among women and children.
  • Mapping of existing or planned complementary initiatives within each centre to identify opportunities for complementarity and optimize resource allocation.
  • Community consultations and focus group discussions to ensure that the priorities and needs of all target groups, including women, children, men, and boys, are incorporated into the findings.
  • The assessment methodology should include desk review, site visits to all 7 centers, key informant interviews with ABAAD and SDC staff, consultations with MoSA, and focus group discussions with community members and service users. The consultant/team of consultants will produce an assessment report with clear findings and recommendations that directly inform the design and content of the learning document and the pilot implementation.

Development of the Learning and Best Practice Document

  • Drawing on the assessment findings, the consultant/team of consultants will develop a comprehensive learning and best practice document. The document will:
  • Compile global and national approaches to multidisciplinary holistic care for VAW and VAC survivors, building on ABAAD’s evidence-based practices.
  • Include effective approaches to addressing violence against children within the household, with a focus on survivor-centered and trauma-informed methods.
  • Incorporate strategies for engaging men and boys through gender-transformative approaches, masculinity concepts, and effective strategies to combat harmful gender and social norms that perpetuate VAW and VAC.
  • Integrate insights from the ABB Positive Parenting programme, including sessions on non-violent discipline, child development, and nurturing techniques for caregivers.
  • Draw on inputs from international and national organizations and relevant networks such as the Inter-Agency GBV Task Force and the PSEA Network.
  • Provide practical, operational guidance that can be directly applied by frontline staff in ABAAD centers and SDCs.
  • The document will be submitted to ABAAD for review and validation before finalization.

Technical Support to Pilot Implementation

  • The consultant/team of consultants will provide ongoing technical guidance and support during the pilot implementation of the Holistic Care Model approach across the 7 centers. The specific composition, scope, and delivery modalities of pilot services will be determined by the findings and recommendations of the assessment (3.1) and the learning document (3.2). Services will address the intersection of VAW and VAC at the household level and are expected to cover prevention and response across multiple disciplines, including but not limited to psychosocial, medical, legal, and community-based interventions.
  • The consultant/team of consultants will support ABAAD in developing a tailored implementation plan for each centre based on the assessment results, specifying which services will be provided at each location according to identified needs, existing capacities, and available complementary services. These plans will ensure inclusive and context-specific considerations, including accessibility for people with disabilities and responsiveness to the distinct needs of women and children across different age groups. The consultant/team of consultants will conduct regular technical support visits to the centers during the pilot phase to monitor quality, troubleshoot challenges, and ensure fidelity to the model approach.

Capacity Building, Coaching, and Mentoring

  • The consultant/team of consultants will lead the capacity-building process for ABAAD and SDC staff implementing the pilot. This includes:
  • A two-day intensive introduction to the learning document for ABAAD staff.
  • A validation workshop with MoSA staff and technical units to facilitate effective implementation in the SDCs.
  • Delivery of 13 training and coaching sessions per centre across the 7 selected locations, covering the practical application of the model approach.
  • Peer-to-peer exchanges enabling field staff to share experiences, challenges, and practical solutions across centers.
  • Post-training mentoring and coaching focused on applying skills learned, addressing specific gaps, and ensuring consistent application of the model approach.
  • Identification of future training needs based on insights from the coaching and mentoring sessions.

Implementation Report and Dissemination

  • The consultant/team of consultants will systematically collect information throughout the pilot phase to produce a comprehensive implementation report. This includes:
  • Documentation of the implementation process, including compliance with the model approach, challenges encountered, and adaptations made.
  • Incorporation of feedback from staff and beneficiaries to refine the approach.
  • Evaluation of results against the project indicators, including service quality and user satisfaction.
  • The final report will be validated and disseminated at a national event attended by government representatives (including the Ministry of Social Affairs), GBV actors, and the GBV working group in Lebanon. The consultant/team of consultants will support ABAAD in organizing the event and presenting the findings and recommendations.
  • The consultant/team of consultants will deliver final content in print-ready format for design and printing.

Training for Civil Society Organizations

  • The consultant/team of consultants will deliver training on the Holistic Care Model approach to professionals from approximately 20 civil society organizations working on VAW and VAC in Lebanon. This includes:
  • Support to ABAAD in designing the call for participation and evaluating applications based on criteria including organizational mandate in VAW and VAC and professional profile of applicants.
  • Design and delivery of a 2-day training covering the model approach, practical application, and key lessons from the pilot implementation.
  • Pre- and post-training assessments to measure knowledge improvement among the approximately 60 participants (90% women, 10% men).
  • Training report documenting attendance, content delivered, assessment results, and recommendations.

Deliverables and Timetable

The consultant/team of consultants shall deliver the following over the assignment period. The timeline assumes a project start in [month/year to be confirmed by ABAAD] and is aligned with the overall 30-month project work plan.

Phase 1: Inception and Assessment (Months 1 to 5)

Deliverable 1: Inception Report covering the proposed methodology, analytical framework, data collection tools, detailed work plan, and any scope clarifications. The report should include the proposed approach for engaging MoSA and SDC staff, and a plan for community consultations. Due: end of Month 1.

Deliverable 2: Assessment Report presenting findings from the review of ABAAD’s Holistic Care approach across 2 ABAAD model centers and 5 SDCs. The report should include an analysis of current practices, staffing, service gaps, inclusion considerations, complementary initiatives, and community feedback, with clear recommendations informing the learning document and pilot design. Due: end of Month 5.

Phase 2: Learning Document Development (Months 5 to 9)

Deliverable 3: Draft Learning and Best Practice Document compiling global and national approaches to multidisciplinary holistic care for VAW and VAC survivors, building on ABAAD’s evidence-based practices and the assessment findings. The draft will be submitted for review and validation by ABAAD and MoSA. Due: end of Month 7.

Deliverable 4: Final Learning and Best Practice Document incorporating feedback from the validation process, delivered in print-ready format. Due: end of Month 9.

Phase 3: Capacity Building and Pilot Implementation (Months 8 to 20)

Deliverable 5: Two-day intensive introduction to the learning document for ABAAD staff, and validation workshop with MoSA staff and technical units. Due: Month 8.

Deliverable 6: Seven centre-specific implementation plans, one per pilot location, based on the assessment results. Each plan should detail the services to be provided, staffing requirements, inclusion considerations, and a monitoring approach. Due: end of Month 9.

Deliverable 7: Delivery of 13 coaching and training sessions per centre across the 7 locations, including peer-to-peer exchanges and post-training mentoring. Due: Months 9 to 20 (rolling, per schedule agreed with ABAAD).

Deliverable 8: Ongoing technical support to the pilot implementation, including regular site visits, quality monitoring, troubleshooting, and documentation of the implementation process. Due: continuous, Months 9 to 20.

Phase 4: Reporting, Validation, and Dissemination (Months 20 to 24)

Deliverable 9: Draft Implementation Report evaluating the pilot process and results, including compliance with the model approach, staff and beneficiary feedback, and recommendations for scale-up. Due: end of Month 21.

Deliverable 10: Final Implementation Report incorporating feedback, delivered in print-ready format. Due: end of Month 22.

Deliverable 11: Support to the organization and facilitation of a national validation and dissemination event. Due: Month 23.

Deliverable 12: Design and delivery of a 2-day training for approximately 60 professionals from 20 CSOs on the model approach, including pre/post assessments and a training report. Due: Month 23 to 24.

Deliverable 13: End-of-assignment report consolidating all workstreams, summarizing key findings, lessons learned, and strategic recommendations for institutionalization and scale-up beyond the project period. Due: end of Month 24.

Skills required

The consultant/team of consultants must demonstrate the following qualifications and experience:

  • Advanced university degree in a relevant field such as gender studies, social sciences, social work, public health, international development, human rights, or a related discipline.
  • A minimum of 10 years of professional experience in GBV programming, protection, or related fields including psychosocial support, with experience in both prevention and response.
  • Demonstrated expertise in developing and documenting programmatic models, best practice frameworks, or learning documents for organizations working on VAW and/or VAC.
  • Proven experience conducting institutional or programmatic assessments of civil society organizations or public institutions, preferably in the protection or GBV sector.
  • Proven track record in designing and delivering capacity-building programmes, including training design, facilitation, coaching, and mentoring of frontline staff.
  • Experience working with government institutions and civil society organizations in Lebanon, with a strong understanding of the institutional landscape including the role of MoSA and SDCs.
  • Familiarity with international frameworks and standards on VAW and VAC, including survivor-centered and trauma-informed approaches.
  • Understanding of gender-transformative approaches and strategies for engaging men and boys in the prevention of VAW and VAC.
  • Experience working with multidisciplinary service delivery models that integrate psychosocial, medical, legal, and community-based interventions.
  • Excellent analytical, writing, and communication skills in English and Arabic.
  • Ability to travel regularly to the 7 pilot centers across Lebanon.
  • If applying as a team of consultants, the proposal should clearly indicate the team composition, roles, and relevant experience of each proposed team member.

How to apply

Proposals should be sent to the email: careers@abaadmena.org by July 20, 2026 with the email subject line “Call for Consultancy – Holistic Care Model Assessment, Documentation, and Capacity Building”

Documents requested to apply

  1. Technical Proposal (maximum 5 pages, excluding annexes) including:
  • Understanding of the assignment and the context of VAW and VAC service delivery in Lebanon, including the institutional landscape of MoSA and SDCs.
  • Proposed methodology and approach for each workstream (assessment, learning document development, technical support to pilot implementation, capacity building and coaching, implementation reporting and dissemination, and CSO training).
  • Proposed work plan with timeline and milestones aligned with the deliverables outlined in Section 5.
  • Team composition (if applying as a team of consultants), with clear designation of the team lead and the roles and responsibilities of each proposed team member.
  1. Financial Proposal including:
  • Detailed budget breakdown by deliverable, specifying daily rates, number of days per activity, and any other associated costs.
  • All costs should be quoted in US Dollars
  • The financial proposal should be submitted in a separate sealed envelope or as a separate file from the technical proposal.
  1. Annexes:
  • CVs of the proposed consultant(s) or team members, highlighting relevant experience in GBV programming, addressing the intersection of VAW and VAC, programmatic model documentation, capacity building, and work with government institutions in Lebanon.
  • At least two samples of previous relevant work (e.g., assessment reports, toolkits, SOPs, training curricula). Confidential documents may be redacted.
  • At least two professional references from organizations for which the consultant/team of consultants has undertaken similar assignments

Evaluation Criteria:

  • Technical proposal: 70%, weighted as follows:
  • Relevant experience and qualifications of the consultant/team: 30%
  • Understanding of the assignment and proposed methodology: 25%
  • Quality and feasibility of the proposed work plan: 15%
  • Financial proposal: 30%

Applications received after closing date will not be considered.

Only shortlisted candidate will be contacted