Digital Communications and Social Media Officer, P3 At UN Relief and Works Agency for Palestine Refugees in the Near East

Posting Title : Digital Communications and Social Media Officer, P3 Job Code Title : Digital Comm & social media Officer (EU) Department/ Office : UNRWA – External Relations & Communications Location : JERUSALEM Posting Period : 2 April 2023-15 April 2023 Job Opening number : 23-PUB-S.U. External Relations & Comm-205999-JJERUSALEM (E) Staffing Exercise : N/A United Nations Core Values: Integrity, Professionalism, Respect for Diversity Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Digital Communications and Social Media Officer reports to the Senior Communications Manager. Responsibilities – Collaborates and works closely with the European Union (EU) Representative Office in East Jerusalem, the UNRWA Partnerships Division, field staff and local partners on researching, developing and implementing the annual EU visibility plan; closely liaises with EU visibility focal points and Public Information Officers (PIOs) in the field offices. – Liaises with and supports the EU and UNRWA staff with regards to signing ceremonies, press conferences, field visits, and additional EU-related events; conducts necessary research on, coordinates and implements events. – Oversees budgeting and expenditures of all EU visibility activities; is responsible for devising the annual financial budget in coordination with EU focal points and the Department of Finance; in coordination with the Finance Department, supervises the tracking of the approved customized EU visibility plan expenditures. – Is responsible for Donor Communiqué and other donor related communications tasks as requested by the External Relations and Communications Department (ERCD); supports UNRWA’s Communications Division on Agency-wide campaigns, including close coordination with the Partnerships Division, field public information offices and programme focal points. – Performs regular monitoring and evaluation of activities related to the EU-UNRWA communications strategy and ongoing campaigns; ensures the collection of periodic reports from the fields; prepares and submits bi-annual and final monitoring and evaluation reports on EU visibility activities, as required. – Writes and edits captivating human interest stories, vibrant photo essays and other written and visual materials for the EU and the Agency’s external communications; in coordination with the Editor and Publications Officer, supports UNRWA’s social-media presence including through the collection of content, social media engagement plans and populating the UNRWA social media platforms with material that showcases the work of UNRWA and the Palestine Refugees situation; assists with creating and capturing original EU-UNRWA multimedia (photo, video, and graphic design) materials for dissemination across websites and social media channels. – Conducts regular media and social media assessment reports to measure impact of EUUNRWA digital communications efforts. Competencies UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Coping with Pressure and Setbacks Analyzing Creating and Innovating Planning and Organizing Relating and Networking Displays good judgment to political and cultural sensitivities. For guidance on how to prepare for competency-based interviews: https://careers.un. org/lbw/home.aspx?viewtype=AYI Education Advanced university degree (Master’s or equivalent) from an accredited educational institution in in communications, marketing, business administration, social sciences, international relations, or a related discipline. Job Specific Qualifications Work Experience At least five years of relevant experience in communications, social media and digital campaign management is required. Unless already serving as an international staff member in the UN Common System, a candidate for an international post must have a minimum of 2 continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number, is required. At least four years of experience in developing engaging campaigns centered on donor engagement and acquisition and managing marketing channels, including social media, email marketing etc. is required Languages – Excellent command of spoken and written English is requird. – Knowledge of Arabic is desirable. Assessment Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview. Special Notice Type of Contract and Duration: Temporary Appointment until 31 December 2023, with the possibility of further extension subject to availability of funds, need and performance. Applicants have to complete the Personal History Profile (PHP) in inspira in order to be considered. The PHP should be completed with full relevant work experience as per the requirements in the Job Opening, in order to be considered. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for a temporary appointment to the same post or a similar post. Equivalency may apply. NB: work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. For more details on UNRWA, please visit: https://www.unrwa.org/ United Nations Considerations Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date