Program Manager – Earthquake Emergency Response – Venezuela At CESVI

1. Context

CESVI is expanding its humanitarian response in Venezuela following the earthquake, with the aim of addressing the urgent needs of the affected population and supporting initial community recovery and stabilization processes.

The response focuses on providing multisectoral assistance to affected households, displaced persons, families in temporary shelters, host communities, and the most vulnerable groups. Key areas of intervention include WASH (water, sanitation, and hygiene), emergency distributions, protection, child protection, and individual protection assistance through flexible kits and support tailored to specific needs.

In this context, CESVI is looking to hire a Program Manager with solid experience in emergency response coordination, multi-sectoral team management, rapid implementation of field activities, program quality, accountability, risk management, and coordination with humanitarian actors, local authorities, and operational partners.

2. Job Objective

The Program Manager will be responsible for leading the planning, implementation, monitoring and technical quality of CESVI Venezuela’s earthquake emergency response, ensuring that activities are carried out in a timely, safe, efficient, responsible manner and in accordance with humanitarian standards, CESVI policies and commitments made to donors and affected communities.

The position will have a key role in the operational coordination of WASH interventions, emergency distributions, protection, child protection and individual protection assistance through flexible kits, ensuring an integrated, protection-sensitive, needs-based and results-oriented response.

Base – Caracas, with frequent trips to the intervention areas

Duration – 6 months (with possibility of extension)

Start date – Immediate

Contract type – Full-time

Reports to Emergency Coordinator and Mission Head

Supervises technical and operational program teams, including sector managers, field officers, distribution teams, WASH, protection, child protection, MEAL and program-linked support staff.

3. Main responsibilities

3.1 Strategic and programmatic management

Lead the overall planning of the emergency program, ensuring implementation consistent with CESVI’s response strategy in Venezuela.
Translate project objectives into detailed work plans, timelines, tracking matrices, operational tools, and implementation plans by sector.
Ensure the effective integration of WASH components, emergency distributions, protection, child protection, and individual protection assistance.
Ensure that the response is flexible and adaptive to evolving needs, the operational context, and security risks.
Identify gaps, programmatic risks, and opportunities to scale up or adjust the response.
Contribute to the design of new proposals, concept notes, budgets and resource mobilization strategies for the continuity of the response.

3.2 Coordination of WASH activities

Monitor the implementation of WASH activities in affected communities, temporary accommodations, schools, community spaces and other priority locations.
Ensure that interventions promote safe and dignified access to water, sanitation and hygiene.
Coordinate actions for the distribution of WASH supplies, hygiene kits, menstrual hygiene kits, filters, safe water storage, hand washing stations, cleaning and disinfection.
Support the development of hygiene promotion activities and community management of health risks.
Ensure that WASH interventions incorporate criteria of gender, age, disability, protection and prevention of risks of gender-based violence.

3.3 Emergency distributions and material assistance

Lead the planning and execution of emergency distributions of food, non-food items, shelter kits, kitchen kits, hygiene kits, WASH items and other essential supplies.
Ensure that the selection, registration, verification, distribution and post-distribution processes are transparent, secure and based on vulnerability criteria.
Coordinate with logistics, purchasing, finance, and field teams to ensure timely and traceable deliveries.
Supervise the application of quality control mechanisms, inventory, storage, transportation, delivery and documentation of goods.
Ensure the implementation of feedback, complaint and accountability mechanisms to the population served.

3.4 Protection, child protection and individual assistance

Ensure the mainstreaming of protection in all program activities, including risk analysis, harm mitigation, safe access, dignity and confidentiality.
Monitor the implementation of protection activities aimed at individuals and households in situations of specific vulnerability.
Coordinate child protection actions, including risk identification, support in safe spaces, referral of children and adolescents at risk, and coordination with specialized services.
Ensure that individual protection assistance through flexible kits meets specific needs, is properly documented, and respects the principles of confidentiality, informed consent, and do no harm.
Coordinate with specialized actors for the safe referral of cases of protection, child protection, gender-based violence, mental health and psychosocial support, disability and legal or social needs.
Ensure that the entire team knows and applies the principles of safeguarding, protection against exploitation and sexual abuse, child protection and CESVI’s code of conduct.

3.5 Team Management

Coordinate and supervise the program team, ensuring clarity in roles, responsibilities, priorities and monitoring mechanisms.
Provide technical support to sector and field teams to ensure quality in implementation.
Promote a work culture based on collaboration, respect, accountability, safety and results orientation.
Identify the team’s training needs and organize capacity-building sessions on technical and operational topics.
Ensure adequate coordination between program, MEAL, logistics, finance, administration, security and communication.

3.6 MEAL, quality and accountability

Coordinate with the MEAL team the design and monitoring of indicators, monitoring tools, rapid assessments, baselines, post-distribution monitoring and community feedback mechanisms.
Ensure that implementation data is complete, up-to-date, disaggregated, and used for decision-making.
Monitor the quality of program documentation, including participant lists, delivery receipts, field reports, photographic evidence, databases, technical reports, and progress reports.
Ensure that the program complies with relevant humanitarian standards, including Sphere, Minimum Standards for the Protection of Children, protection principles and accountability commitments to affected populations.
Ensure that sensitive information is handled under confidentiality and data protection criteria.

3.7 Budget management and compliance

Monitor the program’s budget execution in coordination with administration and finance.
Support the preparation of expenditure forecasts, purchasing plans, funding requests, and financial monitoring.
Ensure that expenditures are aligned with the approved budget, donor guidelines, and CESVI’s internal procedures.
Identify budget deviations or risks of under-execution/over-execution and propose corrective measures.
Contribute to the preparation of narrative, financial and technical reports for donors and for CESVI’s internal coordination.

3.8 External coordination and representation

Represent CESVI in humanitarian coordination spaces related to the earthquake response, when delegated by the Emergency Coordination and/or the Mission Headquarters.
Coordinate with local authorities, community organizations, humanitarian agencies, implementing partners, and relevant sector actors.
To contribute to the technical and operational positioning of CESVI in the sectors of WASH, multisectoral assistance, protection and child protection.
Ensure that CESVI’s activities are complementary to other interventions and avoid duplication.
Maintain clear and professional communication with external stakeholders, respecting CESVI’s institutional guidelines.

4. Expected Results

Implement in a timely and high-quality manner the emergency response to the earthquake of CESVI Venezuela.
Ensure effective coordination between WASH components, emergency distributions, protection, child protection, and individual assistance.
Ensure that affected people and communities receive safe, dignified, relevant and needs-based assistance.
Strengthen monitoring, accountability, risk management and data protection mechanisms.
Maintain adequate, traceable budget execution in accordance with CESVI and donor procedures.
Produce high-quality programmatic documentation and reports for decision-making, institutional communication, and donor reporting.
Contribute to the design of subsequent phases of early recovery and community stabilization.

5. Required Profile

Education

University degree in international cooperation, social sciences, project management, engineering, public health, international development, social work, human rights, protection, emergency management or related areas.
Postgraduate studies or specialized training in humanitarian action, WASH, protection, child protection, emergency management or project management will be positively valued.

Professional experience

Minimum 5 to 7 years of experience in managing humanitarian programs, preferably in contexts of emergency, natural disasters, displacement or complex crises.
Proven experience in coordinating multi-sector programs.
Technical or operational experience in at least three of the following sectors: WASH, emergency distributions, protection, child protection, individual protection assistance, flexible kits, cash assistance or vouchers.
Experience in planning, implementation and monitoring of emergency distributions and material assistance.
Experience in managing field teams, supervising technical staff, and interdepartmental coordination.
Experience in budget management, financial monitoring and preparation of reports for donors.
Previous experience with international humanitarian organizations will be highly valued.
Work experience in Venezuela or Latin America will be considered an advantage.

Technical skills

Solid knowledge of humanitarian standards, including Sphere, humanitarian principles, cross-cutting protection, do no harm, AAP and safeguards.
Practical knowledge of project cycle management in emergencies.
Capacity to coordinate emergency distributions, participant selection mechanisms, and post-distribution monitoring.
Knowledge of protection approaches, child protection, safe case/referral management, and vulnerability-based individual assistance.
Understanding WASH interventions in emergency contexts, temporary accommodations and affected communities.
Ability to analyze humanitarian information and translate it into operational decisions.
Proficiency in using planning, monitoring, database, reporting, and budget control tools.
Excellent technical writing skills in Spanish. English will be considered an asset.

Personal skills

Operational leadership and ability to make decisions in high-pressure contexts.
Organizational, prioritization, and problem-solving skills.
Ability to coordinate multidisciplinary teams and work in changing environments.
Cultural sensitivity, professional ethics, and commitment to humanitarian principles.
Ability to communicate clearly with communities, authorities, partners and internal teams.
Focus on results, quality, transparency and accountability.
Flexibility to travel to the field and respond to urgent implementation needs.

Safeguard and code of conduct

The Program Manager shall comply with and actively promote CESVI’s institutional policies regarding safeguarding, protection against exploitation and sexual abuse, child protection, prevention of harassment, code of conduct, data protection, anti-corruption, and security.

The position requires a high level of integrity, confidentiality, and responsibility in handling sensitive information, interacting with affected communities, and supervising teams.

Job conditions

Contract for 6 months, with the possibility of extension depending on the availability of funds, operational needs and performance.
Immediate start.
Based in Caracas, with frequent trips to the areas affected by the earthquake.
Availability to work flexible hours during critical periods of the emergency.
Remuneration in accordance with the CESVI salary scale and the candidate’s experience.

How to apply

How to apply for the position?

Applicants must send an updated resume (maximum three pages), along with their current or relocation address, to recursoshumanos@cesvi.org with the subject line: “ Program Manager – Earthquake Emergency Response”. Emails with other subject lines or documents will not be considered.

Applications close at 11:59 pm on July 19, 2026. Resumes will be reviewed in order of arrival and according to the organization’s humanitarian response.

CESVI promotes equal opportunities and encourages applications from women, people with disabilities, and people from historically underrepresented groups. Only shortlisted candidates will be contacted.