Project Coordinator At International Organization for Migration

Position Title: Project Coordinator

Duty Station: Guatemala City, Guatemala

Classification: Professional Staff, Grade P3

Type of Appointment: Special short-term graded, nine months with the possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 21 June 2023

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. Candidates from the following non-represented member states:

Antigua and Barbuda; Barbados; Botswana; Cabo Verde; Comoros; Congo (the); Cook Islands; Dominica; Fiji; Grenada; Guinea-Bissau; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People’s Democratic Republic (the); Madagascar; Marshall Islands; Micronesia (Federated States of); Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Uzbekistan; Vanuatu

Second-tier candidates include:

All external candidates, except candidates from non-represented member states.

Context:

The United States Refugee Admissions Program (USRAP) operates worldwide with the target of providing resettlement opportunities to many thousands of individuals each year. IOM provides a range of services and support to the USRAP including, but not limited to, case processing, migration health assessments, cultural orientation training, organized transportation, and administration of a travel loan and collections program. The Department of Operations and Emergencies (DOE), specifically the Resettlement and Movement Division (RMM), has the organizational responsibility to provide direction, oversight, and guidance to IOM’s global support to all resettlement programs.

Under the United States Refugee Admissions Program (USRAP), the Resettlement Support

Centre (RSC) provides critical support and processing services for resettlement to the US. As part of an MOU between IOM and the US State Department Bureau for Population Refugees and Migration (PRM), IOM manages the RSC for Latin America. RSC Latin America prepares applications for adjudication by and provides support to visiting US Citizenship and Immigration Services (USCIS) officers, facilitates security and medical screenings, provides information about arriving individuals to resettlement agencies in the US, and offers Cultural Orientation (CO) training to individuals departing for the US.

Under the direct supervision of the Chief of Mission, Guatemala, and the technical supervision of the Senior Project Coordinator (Remote Sites), the successful candidate will be based in Guatemala City, Guatemala, and will have the following duties and responsibilities:

Core Functions / Responsibilities:

1. Provide daily management and supervision of all RSC case management and processing activities and RSC staff working in Guatemala, including hiring and providing training and technical assistance, assigning duties, and giving feedback to staff members on their performance on a regular basis. Ensure seamless processing in Guatemala through a proper handover with a designated backup RSC staff member when out of the office.
2. As requested by the Senior Project Coordinator (Remote Sites) and Deputy Project Manager(Data Integrity and Case Management), and IOM Guatemala management, support relevant field team activities outside Guatemala.
3. In coordination with the Chief of Mission, liaise with external partners in Guatemala, including US agencies, US Embassy management, the United Nations High Commissioner for Refugees (UNHCR), and relevant NGOs, contractors and other governments to ensure the success of RSC activities in Guatemala.
4. In coordination with the Chief of Mission, act as a primary liaison with the US Embassy Refugee Admissions Coordinator(s) and Consulate representatives. Promote positive and clear communication between the US Embassy in Guatemala, and US Consulate in Guatemala and RSC staff members in Guatemala. Keep RSC management well-informed on the dialogue.
5. Ensure the US Embassy Refugee Admissions Coordinator(s), relevant US EmbassyConsulate representatives, RSC Latin America management, and IOM Guatemala management are aware of the daily activities of IOM staff members in Guatemala, including, but not limited to, providing: updates on program access activities, summaries of circuit ride and interview schedules, numerical and thematic processing goals, daily processing targets and achievements, standard operating procedures, information on USRAP policies in Guatemala and information or clarification on issues.
6. Ensure efficient processing of urgent and sensitive cases, including cases related to children, the elderly, persons with disabilities, persons affected by sexual and gender-based violence (SGBV), survivors of violence and torture, lesbian, gay, bisexual, transgender, intersex, and queer (LGBTIQ+) persons and other marginalized individuals. As needed, prepare and/or review Best Interest Determination Forms (BIDs) for children located throughout Guatemala.
7. Coordinate and provide support to USCIS Refugee Affairs Division officers in Guatemala on circuit ride scheduling, file management, interpreter coordination, access permissions, and other issues as required.
8. Collaborate with RSC Latin America counterparts on processing and case issues while being aware of relevant program rules and guidelines and procedures for all program activities, including those related to scheduling pre-screening and adjudication interviews, preparing case files, and drafting Standard Operating Procedures.
9. Maintain and monitor confidentiality of all RSC matters to ensure program integrity by following the USRAP standards of conduct and IOM data protection rules. Take necessary measures to prevent and mitigate fraud in RSC processing in Latin America.
10. As needed, undertake duty travel throughout Guatemala and organize, coordinate, and prepare travel on duty (TDYs) of IOM staff members to Guatemala. Resolve administrative and logistical challenges related to their TDYs, including housing, transport, working space, and work equipment issues.
11. Ensure compliance of IOM staff members with necessary security measures, including those required by the Staff Security Unit (SSU), UN Department of Safety and Security (UNDSS), and the US Embassy Consulate in Guatemala.
12. Represent RSC Latin America at meetings as needed, including with high-level US and UN officials. Prepare reports, briefings, background information, narratives, and statistical reporting as necessary and required.
13. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in Social Science, International Relations, Regional Studies, or a related field from an accredited academic institution with five years of relevant professional experience, or; • University degree in the above fields with seven years of relevant professional experience.

Experience

• Experience working in protection, durable solutions and refugee status determination is an advantage;
• Experience working with high-profile, at-risk, and sensitive program beneficiaries, as well as experience with child protection, program access, referral mechanisms, and expedite systems is desired;
• Supervisory or management experience within resettlement, particularly in relation to USRAPRSC activities such as a field or sub-office management, circuit ride management, prescreening, USCIS support, and program access is an advantage.

Skills

• Demonstrated proficiency with the START is an advantage;
• Sound knowledge of program implementation and familiarity with IOM’s administrative, financial and business rules and practices;
• Excellent computer skills and proficiency in spreadsheet and database applications.

Languages

IOM’s official languages are English, French, and Spanish.

For this position, fluency in English is required (oral and written). Working knowledge of Spanish is an advantage.

The proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Notes

1

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. • Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, and makes people feel safe, respected, and fairly treated.

Core Competencies – behavioural indicators level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

IOM’s competency framework can be found at this link.

https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.p df

Competencies will be assessed during a competency-based interview.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

The appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time in Geneva, Switzerland on the respective closing date. No late applications will be accepted.