Please refer to the terms of reference at the following link:
https://plan-international.org/uploads/sites/56/2026/09/1-Superv_Consu.pdf
PLAN INTERNATIONAL | VENEZUELA
Terms of Reference · Independent Product-Based Consultancy
TERMS OF REFERENCE
Consultancy for the Technical Supervision of Child Protection Case Management in Emergencies | Venezuela Purpose of the consultancy
Specialized technical assistance to supervise the quality of child protection case management services. Technical Support Area:
Humanitarian Programs; Technical Counterpart:
Mission Leader Venezuela and Regional Advisor for Child Protection in Humanitarian Action; Place of Service:
Venezuela, with in-person and/or remote services according to the needs of the agreed-upon products; Geographic Coverage:
Carabobo, Yaracuy, and Falcón, and other priority areas of the response; Estimated Duration:
6 months; Expected Start Date:
September 28, 2026; Contractual Modality:
Consultancy with an independent contractor; Date of Preparation:
September 9, 2026
; 1. The Organization
: Through its work in 80 developing countries in Africa, Asia, and the Americas, Plan International seeks to reach as many children and adolescents as possible, particularly those in situations of exclusion or marginalization, through quality programs that generate lasting benefits, partnerships, and effective operations.
Plan International promotes children’s rights and is committed to their protection and to gender equality. The organization takes measures to ensure that its interventions and the actions of those involved are consistent with its policies of safeguarding, equal opportunities, and non-discrimination.
2. Background
The emergency in Venezuela has increased protection risks that require timely, coordinated, and standards-based case management services. Plan International requires specialized technical assistance of a defined duration to monitor the quality of processes, strengthen capacities, and formulate recommendations on the case management system.
3. Purpose of the Consultancy
To provide specialized technical assistance, with technical and organizational autonomy, to strengthen the quality of Child Protection in Emergencies case management services through technical supervision, quality assurance, trend analysis, and capacity building.
PLAN INTERNATIONAL | VENEZUELA
Terms of Reference · Independent, product-based consultancy
4. Scope of Services
Technical Supervision
• Design and implement a methodology for supervising the case
management team.
Conduct regular case review sessions, mentoring, and technical support, respecting the need to know and confidentiality.
•
Issue specialized guidance for complex and high-risk cases.
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Review the application of contextualized case management Standard Operating Procedures (SOPs) for emergencies.
Quality Assurance
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Conduct regular technical reviews of files and processes using pre-agreed criteria.
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Verify the application of Case Management and Care Management Systems (CPMS), inter-institutional guidelines, informed consent, confidentiality, and data protection.
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Facilitate technical reflection, lessons learned, and recommendations for continuous improvement.
Coordination and Networks
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Review and strengthen the mapping of services and referral pathways.
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Contribute to technical coordination with IDENNA, Protection Councils, institutions, and humanitarian actors, when required.
Analysis and Capacity Building
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Analyze protection trends and risks using aggregated information.
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Design and deliver capacity-building sessions on case management, safeguarding, psychosocial support, gender, and inclusion.
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Develop tools, technical notes, and recommendations for programmatic decision-making.
5. Products and Deliverables Deliverable No. Indicative Deadline Acceptance Criteria
1
Work plan, technical supervision methodology, schedule, and initial quality assurance tools.
Within the first 10 days
. Written approval from the technical counterpart.
2
Consolidated monthly technical supervision product that includes: sessions and reviews conducted; aggregate quality analysis; findings on files, SOPs, confidentiality, and data protection; protection trends; mentoring and capacity-building activities; technical tools or notes; recommendations; and an updated plan for the following month.
Monthly, within the first five (5) business days of the following month.
Complete, technically sound product, linked to the agreed scope and accompanied by corresponding annexes or evidence.
3
Consolidated final report, submitted as part of the last month’s monthly product, that compiles the products developed, results, outstanding gaps, lessons learned, recommendations, and organized file delivery.
With the last month’s monthly product.
Written approval from the technical counterpart and complete and organized final documentation.
6. Service Delivery and Technical Coordination Modality
The consultant will provide services with technical, methodological, and organizational autonomy, without being subject to a work schedule or integration into the hierarchical structure of Plan International.
PLAN INTERNATIONAL | VENEZUELA
Terms of Reference · Independent, Product-Based Consultancy
The technical counterpart will review the deliverables solely to verify their conformity with these Terms of Reference, the agreed-upon quality criteria, and the policies applicable to the service.
Coordination meetings will be scheduled based on the deliverables and will not involve attendance tracking, timekeeping, or subordination.
The consultant will organize the necessary resources and methodology to produce the deliverables. Any resources provided by Plan must be documented and used exclusively for the contracted services.
The consultancy does not grant the authority to contract, commit funds, issue work instructions, approve expenses, or assume obligations on behalf of Plan International.
Any substantive adjustments to the scope, deliverables, or deadlines must be formalized in writing by both parties.
7. Standards and Technical References
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Child Protection Minimum Standards (CPMS).
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Sphere Handbook and humanitarian principles.
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Plan International policies on safeguarding, PEAS, AAP, equality, inclusion, data protection, and do no harm.
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Venezuelan legal framework applicable to the protection of children and adolescents and the secure handling of information.
8. Required Profile
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University degree in Social Work, Psychology, Law, Sociology, Education, Social Development, International Relations, or a related field.
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Minimum of five (5) years of professional experience in child protection.
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At least three (3) years of specific experience in child protection case management.
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Demonstrated experience in humanitarian emergencies or disaster response and in supervision or technical advising of teams.
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Knowledge of CPMS, case management, safeguarding, PEAS, psychosocial support, gender, inclusion, LOPNNA, and secure information management.
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Previous experience in Venezuela is desirable. 9.
Technical and Financial Proposal
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Technical proposal describing the understanding of the service, methodology, work plan, and availability to meet the deliverables.
Itemized economic proposal by monthly deliverable, indicating the value of each monthly installment and including fees, taxes, and any costs necessary for the provision of the service.
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Updated curriculum vitae and relevant professional references.
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If applicable, samples of similar products previously developed.
10. Fees, Payments, and Expenses
Fees will be established in the contract and will be paid in monthly installments upon delivery and written approval of the consolidated monthly deliverable, after presentation of the corresponding tax documentation.
PLAN INTERNATIONAL | VENEZUELA
Terms of Reference · Independent Product-Based Consulting
One (1) payment will be made for each month of consulting once the corresponding monthly deliverable has been approved. The final month’s payment will include approval of the consolidated final report and the organized delivery of all deliverables and files.
Each payment will correspond to the approved monthly deliverable, not to periods of attendance, days, or hours worked. The specific deliverables of the schedule must be incorporated as annexes or components of the corresponding monthly deliverable.
Essential travel expenses must have prior written authorization from Plan International and will be managed in accordance with the contract.
The consultant will be responsible for their tax, administrative, and social security obligations as an independent contractor, in accordance with applicable regulations.
11. Safeguarding, Conduct, and Confidentiality
The consultant must comply with Plan International’s policies and codes of conduct applicable to third parties, including safeguarding, PEAS (Personal Protective Equipment), fraud prevention, data protection, and information security.
All information obtained during the consultancy will be confidential and may only be used for the delivery of the contracted products.
Access to information about children, adolescents, and families will be limited to what is strictly necessary, applying data minimization, consent, security, and the do-no-harm principle.
Products and materials will be delivered without personally identifiable information, except with express authorization and when there is a legitimate basis for processing.
12. Level of Contact with Children and Adolescents
The consultancy involves the level of contact indicated in the scope and initial information sheet. All interactions must be conducted in accordance with Plan International’s safeguarding, equality, gender and inclusion policies, PEAS, and reporting procedures.
13. Ownership of products
The ownership, use, and delivery of the developed products will be governed by the contract. The consultant must declare any pre-existing or third-party materials incorporated and guarantee that they have the necessary authorizations.
14. Nature of the Contractual Relationship
The contract will be of a civil or commercial nature, as determined by the applicable contract, and will correspond to an independent, results-oriented service. These Terms of Reference do not, in themselves, create an employment relationship, position, job title, work schedule, exclusivity, reporting line, disciplinary authority, or right to employment benefits. The practical execution of the service must be consistent with this nature and with the signed contract.
15. Indicative Criteria for Evaluating Proposals Criterion Indicative Weighting
PLAN INTERNATIONAL | VENEZUELA
Terms of Reference · Independent Product-Based Consulting
How to apply
Proposals should be sent to Ixel.Urtecho@plan-international.org by September 20, 2026, at 5:00 pm Venezuela time, indicating in the subject line: “Consultancy for the Technical Supervision of Child Protection Case Management – Venezuela.”
Control note: Before publication and contracting, this document and the contract must be reviewed and approved by Supply Chain and the competent legal counsel in Venezuela and Panama.