Project Assistant (AVRR) At International Organization for Migration

Under the general supervision of the Director, Coordination Office for the Mediterranean and Chief of Mission in Italy and Malta, the coordination of the Head of the Migration Management Unit (MMU) and the direct supervision of the Project Coordinator/Manager, the incumbent will be responsible for assisting in the implementation of the Assisted Voluntary Return and Reintegration (AVRR) project RI.VOL.A.RE. in RE.TE.”.

Core Functions / Responsibilities:

• In close cooperation with the Project Coordinator/Manager and the AVRR IOM Team, support the Italian referral network in providing general orientation/counselling to potential returnees;
• Provide general AVRR information and pre-departure counselling to potential returnees, carrying out individual interviews for their inclusion in the AVRR IOM Italy project;
• Submit, via the online system of the Ministry of Interior, to the Prefectures of the migrants’ place of residence the returnees’ AVRR application, keeping daily contacts with relevant institutions for the approval to depart (Prefectures and Police Offices);
• Contribute to the data collection and the elaboration of the assisted returnees profiles, keeping track of nationalities involved, in order to regularly compile analysis and statistical reports;
• Assist in organizing medical and non-medical escorts, including by establishing the necessary contacts with the local health institutions and preparing the administrative aspects (contracts, visa, payment fee, etc.);
• Provide clerical support in all the necessary administrative internal steps for contracting service providers, in close coordination with the IOM Rome Procurement Unit (external bids, POs payment requests, etc.);
• Request and collect the necessary travel documents/laissez-passer from the Consulates of the Country of Origin in Rome or other cities in Italy;
• Assist in preparing all relevant AVRR training materials and training tools, and assist in delivering information/training sessions on AVRR to stakeholders possibly exposed to potential returnees, if needed;
• Support in the development of outreach info-material, in the elaboration of returnees’ success stories, project factsheets and bulletins;
• Prepare all relevant documentation related to the project (payment/reimbursement/travel) and regularly report to the Project Coordinator/Manager on the activities performed by the AVRR Field Officers in the assigned duty stations, if needed;
• Travel on duty as may be required;
• Perform other tasks related to the execution of the project, as assigned by the Project Coordinator/Manager.

Required Qualifications and Experience:

Education

• High school diploma with four years of relevant professional experience, or
• University degree in International Relations, Law, Social, Political or Economic Sciences, Social Work, Migration or Development Studies or a related field from an accredited academic institution with two years of relevant professional experience.

Experience

• ​​At least 2 years of experience providing direct assistance to migrants and/or other vulnerable groups;
• Experience in organizing events (offline and online);
• Experience working in a multicultural team.

Skills

• ​Strong organizational, communication and time management skills;
• Familiarity with administrative procedures;
• Ability to multi-task, prioritize and work independently;
• Demonstrated proficiency with Microsoft Office applications such as Word, PowerPoint, Excel, Outlook and Teams;
• Drafting, writing and reporting skills;
• Ability to work under pressure.

Languages

• Fluency in Italia​n​ and English is required (oral and written);
• Any other language is considered an asset.

Required Competencies

The incumbent is expected to demonstrate the following values and competencies:

Values

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators level 1

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

IOM’s competency framework can be found at this link.

Competencies will be assessed during a competency-based interview.

Other:

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, and verification of residency, visa and authorizations by the concerned Government, where applicable. As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of full vaccination against COVID-19.

This post is subject to local recruitment. Only persons holding a valid residence and work permit for Italy will be eligible for consideration.