Communications Officer – Operations and Campaigns – Dakar Headquarters – M/F At ALIMA


NGO PRESENTATION

ALIMA (The Alliance for International Medical Action) is an international medical humanitarian NGO, created in 2009. It provides quality healthcare to vulnerable populations facing health crises, epidemics or natural disasters.

ALIMA intervenes in humanitarian crises, in areas of conflict , epidemics , and malnutrition where medical needs are most urgent. ALIMA combines emergency care with longer-term research projects to develop new solutions and sustainably improve the care provided to the most vulnerable populations.

8 areas of expertise

ALIMA collaborates with national and local health authorities, local NGOs , communities, and research institutes to build innovative and tailored humanitarian solutions. Its operational headquarters in Dakar reflects its close ties to the field, and 95% of its teams come from the countries where it operates.

Since 2009, ALIMA has treated more than 46 million people in 16 countries , primarily in Africa. The organization is distinguished by its expertise in malnutrition , pediatrics , women’s health , and responding to epidemics and emerging diseases , among other areas.

Through research and innovation derived from field experience, and by strengthening local capacities in our countries of operation, ALIMA strives to transform humanitarian medicine and better protect populations from the health crises of tomorrow.

JOB DESCRIPTION

Hierarchical and functional links:

Line Supervisor: Operations Communications Manager

Personnel under his/her hierarchical responsibility: none

He/she collaborates with:

  • Missions in the countries and Desks at Dakar Headquarters
  • The Landlords Team
  • The Communications team (headquarters and country)
  • The Development/Fundraising Team (Senegal, France, USA, UK, Switzerland)
  • Research teams and partners
  • External service providers (agencies…)

Job requirements:

Combiner :

  • A 360° communication approach related to your country portfolio
  • Creative institutional communication

Missions and objectives:

In accordance with the strategic directions and priorities set by the Director of Communications, your main responsibilities are to:

  • Communicate about ALIMA’s humanitarian actions and research work related to your country portfolio
    • Today the countries concerned are: Cameroon, Mali, Mauritania, Guinea (this list is likely to change in 2027 depending on the needs of the NGO).
    • This covers all aspects of communication: communication strategies (communication plans by country and by donor), monitoring of all communication budgets in the country portfolio, implementation of communication plans and content production, donor reporting, fundraising support communication, website and social media, press relations, scientific/research communication, internal communication, country-level events (where applicable).
    • This targets B2B and B2C audiences in France, the United States, the United Kingdom and more broadly internationally.
    • This is done in collaboration with the relevant departments and services.
  • If necessary, design and deploy creative communication campaigns.
    • Depending on the needs, they may be institutional or collection-based, B to B or B to C, in France or in another country.

Your objectives are both:

  • Qualitative: to develop ALIMA’s visibility, to enhance its positioning and impact;
  • Quantitative: contributing to increasing ALIMA’s audience within various communities, traffic to the ALIMA website, online donations…

MAIN ACTIVITIES

  1. Define, formalize and implement the 360° communication strategy in your portfolio of countries.
  • Define and implement an annual communication plan for each country in your portfolio of countries (including the associated budget management):
    • Plan additional communication opportunities related to current events (e.g., health crisis), key events of the year (e.g., World Day) and key moments in the project calendar (e.g., launch of a new project, results of a clinical trial)
    • Develop the communication section of proposals submitted to financial partners (donors, private foundations), in coordination with the donor and major donor relations team. Ensure their relevance, feasibility, and efficiency. Provide reporting to donors.
    • Monitor the geopolitical context and current events impacting ALIMA’s activity in your countries.
  • Organize reports on projects in order to produce text, photo, and video content – therefore, sometimes travel to the countries to ensure the proper production – with or without a service provider – of this content;
    • Ensure the necessary administrative and budgetary processes (e.g., terms of reference, quotes/invoices, supplier contracts, etc.);
  • Update country brochures for each country in your portfolio of countries, and produce any other documents or visibility materials (e.g., signs, signage) or institutional communication materials necessary (banners, posters, etc.) if needed for your countries.
  • Management requests an intern each year to update the Media Gallery. The priority is for the Media Gallery to be managed by this intern. However, if an intern is unavailable (e.g., gap in enrollment, non-renewal, budget constraints), the Communications Officer will be asked to update the Media Gallery with photo content related to their country portfolio.
  • Support your country missions on the technical aspects of communication when ordering visibility tools (creation of tools, compliance with established rules, validation of proofs).
  1. Actively contribute to digital communication
  • Provide content related to your portfolio of countries, contributing to the digital editorial calendar (e.g., web article, social media post, video script, etc.)
  • Develop a “digital communication” reflex within the Missions in your portfolio of countries and regularly train the Mission teams to make them autonomous in the production of usable photo and video content for Communication.
  1. Actively contribute to press relations
  • Handling media requests, organizing interviews, preparing spokespeople (talking points, etc.), and following up until press coverage is published
  • Coordinate with press relations agencies in France and the United States to propose topics that attract the attention of journalists (e.g., media pitch on a topic to “sell” to journalists, analysis of a country news story, interview with a spokesperson, organization of a field report…).
  • Contribute to the design and production of relevant content and materials for press relations (e.g., press releases)
  • Help identify key journalists covering news and topics in your portfolio of countries. Be recognized as a resource person by these journalists.
  • Develop a “press relations” reflex within the Missions in the countries and regularly train the Mission teams in public speaking and in managing journalists in the field.
  • Coordinate any press visits in your portfolio of countries, in collaboration with the field teams and the Desk – therefore, travel to the countries to ensure the smooth running of these visits.
  • Maintain close and regular relationships with ALIMA’s pool of spokespeople from countries of operation (e.g., Desk Manager, Country Mission Leader) or thematic areas (e.g., Research, Nutrition) to ensure easy access to their expertise. Provide them with media training, particularly when the team is being renewed.
  1. Actively contribute to internal communication
  • Promote internally the humanitarian and research activities carried out by the Missions within the country portfolio (e.g., design and distribute internal emails on the progress of a research project)
  • Promote internal communication related to ALIMA’s activities in your countries or to communication campaigns conducted by ALIMA (e.g., internal emails about a successful media event)
  1. To manage, where appropriate, the design, production and dissemination of ALIMA’s communication campaigns, when these are deemed relevant to the priorities and needs of the organization.
  • Define and write creative briefs for campaigns
  • Identify the most relevant service providers
  • Take charge of selecting service providers (tenders) and then manage the service providers within the framework of project management.
  • Manage campaign projects from the creative brief to measuring campaign effectiveness after launch.
  • Coordinate, where necessary, with other departments and divisions involved in these campaigns (e.g., fundraising, digital).
  • Ensure budgetary monitoring of these campaigns

COMPETENCES ET EXPERIENCES

Level of education

Advanced degree in communication, journalism, project management or equivalent field.

Experiences

  • Proven similar professional experience, ideally in an NGO, international organization, association or communications agency
  • Communication experience: communication plans, content and materials production, writing, graphic design, press relations, digital, event planning…
  • Proven experience in press relations: handling journalist requests, organizing on-site reporting
  • Proven experience in the design, production and distribution of content: articles, videos, newsletters, social media posts, digital campaigns
  • Experience in managing service providers
  • Experience in budget monitoring and project management
  • Experience in a multicultural and English-speaking environment is a plus
  • Knowledge of the African continent is a plus

Language skills

Fluency in French (native level required) and English (minimum level B2) is essential.

Technical skills

  • Ability to manage complex projects in French and English
  • Ability to speak and write in French and English
  • Excellent writing
  • Strategic thinking, ability to think, formalize and deploy communication strategies
  • Mastery of project management
  • Excellent computer skills, proficient in Canva and Monday

Desired qualities

  • Excellent organizational and project management skills
  • Ability to prioritize in a demanding environment
  • Rigour and reliability
  • Ability to simplify complex subjects and adapt to one’s audience
  • Autonomy and rigor
  • Good interpersonal skills, ability to work with diverse stakeholders in a multicultural environment

Conditions

    • Permanent contract under Senegalese law – Start date : As soon as possible – Salary : according to the salary scale in effect at the Dakar Headquarters. – Extra-contractual benefits: – Five weeks of paid leave per year and a system of compensatory time off for travel – Coverage of school fees for dependent children, within the framework of ALIMA’s policy and applicable limits; – Supplementary health insurance for the employee and their dependents.

How to apply

To apply, please send your CV and cover letter HERE (in French, in PDF format) online before 04/12/2026

Applications are processed in the order they are received.

ALIMA reserves the right to close the offer before the initially indicated deadline if a candidate is successful.

Only complete and compliant applications will be considered.

Applications from women are strongly encouraged.