Digital Health Expert At Médecins Sans Frontières en Suisse

Context & Mission

Médecins Sans Frontières is an independent, international medical and humanitarian organization that provides care to people in need, people affected by natural or man-made disasters, and victims of armed conflict, without discrimination and without regard to race, religion, creed or political affiliation (MSF Charter).

OCG Medical Technologies and Innovation unit responds to current innovation challenges by combining coordination work on medical technologies and ensuring the alignment of ambitions with the section’s midterm strategic objectives. As such, the focus will be given to ensuring patient centered initiatives, leveraging transversal support systems for innovation, and prioritizing transformational initiatives.

The Digital Health Expert undertakes development and implementation of OCG’s digital health strategy and solutions, creating pathways to accelerate the appropriation, development and use of digital health solutions at project(s) and program level, and supports on medical technology and innovation projects with digital componants.

The Digital Health Expert reports to the Medical Technology and innovation Coordinator (MTIC) in the Medical Department and, works closely with other OCG key departments, partners in the movement, and external stakeholders involved in medical technology development, implementation and research.

The Digital Health Expert will ensure proper planning, programming, and reporting of digital health and medical technology initiatives inside the Medical Department and will participate in aggregation, prioritization, and execution of digital technology initiatives undertaken by the unit.

Responsibilities

• Directly manage digital health technology projects undertaken by the Unit, often working in close collaboration with the IS Dept, DPO and other relevant parties.
• Collect, register, filter and prioritise needs and solutions, assess technological challenges in piloting / scale-up and in the translation of digital solutions to context appropriate tools, and propose appropriate mitigation strategies.
• Directly assist in the planning and implementation of digital health solutions in Operations and field as necessary.
• Facilitate idea development via support to field teams, and virtually through the innovation aggregation platform.
• Maintain a high-level awareness of developments in the digital health sector and how they may enhance efforts and respond to challenges in humanitarian health programs.
• Develop and maintain networks of relevant stakeholders to grow capacity for collaborative work and joint initiatives.
• Participate to Health Information System Management initiatives and in the governance processes around HISM.
• Manage existing projects within the unit which may include:
  • Act as focal point for the eCARE clinical decision support system to develop, support and promote the tool.
  • Work closely to support the EMR project team with a focus on content development and management.
  • Work closely on other existing initiatives relating to AI, Digital Therapeutics, health Apps and platforms.

Your Profile

Education

• Master’s Degree (or equivalent) in Digital Health, Medical Sciences, Medical Informatics, or other relevant fields in medical humanitarian settings.
• Undergraduate Degree within the fields of Medicine or Nursing or the Allied Health professions, in medical or health informatics, or a related subject.

Experience

• Experience working in Digital Health, Informatics, Health Information Systems, agile project management, or other relevant fields in humanitarian setups.
• Extensive proven experience in deployment of digital health solutions in global health contexts especially in low-resource settings.
• Significant experience working with MSF or similar organisations.
• Significant experience in design process and user evaluation of digital health tools.

Skills/ Technical competencies

• Strong communication skills with a proven ability to explain digital health technical concepts in a simple, clear language appropriate to the audience, or in the form of guidelines, manuals, and protocols.
• Excellent interpersonal skills with the ability to effectively interact with culturally, linguistically, and diplomatically diverse internal and external stakeholders involved in medical technologies, innovation and software development and deployment
• Comfortable managing in a flexible, changing, and virtual environment, with the ability to be ready to adjust plans and direction in response to local feedback and the iterative nature of digital health projects.
• Able to assist in the development of internal knowledge on digital health solutions through participation in presentations, training, producing papers, and collaborating with vested departments and units Medical Knowledge Management project.

Languages

• Excellent oral and written communication skills in English is essential.
• French is an advantage.
• Proficiency in another language is a plus.

Personal Abilities

• Flexible, proactive and able to work independently
• Good analytical and synthetic skills
• Team spirit and ability to motivate

Terms of Employment

• Full-time position 100% (40h/week)
• Open-ended contract
• Working place: Geneva
• Ideal start date: March 1st, 2024
• Gross annual salary (for 100%): from CHF 101’172.- to CHF 115’332.- (salary commensurate with equivalent experience and internal salary grid)
• Paid vacation: 25 days per year, prorate temporis, plus any Swiss public holidays falling within the contract period.
• Pension plan: pension contribution covered 3/4 by MSF, 1/4 by staff member
• Relocation package if moving from a different country to Switzerland.