The objective of the Violence Protection Coordinator position is to lead, together with PDM, the implementation of the Violence Protection competency portfolio in the area in accordance with the NRC’s proposals, strategies, requirements and technical quality.

Duties and responsibilities

Generic Responsibilities
1. Comply with NRC policies, guidelines and procedures.
2. Ensure that projects target the population with the highest protection risks, explore and evaluate new and better ways to provide assistance.
3. Contribute to the development of the violence protection strategy, theory of change, logical framework and action plan
4. Manage the performance of project staff, ensure the development of their capabilities and transfer key skills.
5. Contribute with PDM to the development, management and monitoring of project budgets.
6. Promote and share ideas for improvement and necessary changes in activities.
7. Liaise and collaborate with relevant local authorities and other key stakeholders.
8. Promote the rights of people affected by displacement and people vulnerable to protection risks as a result of violence in accordance with the advocacy strategy.
9. Ensure that the staff in charge correctly complies with the NRC code of conduct during the development of all activities, paying special attention to the quality of services offered and the sensitivity of the staff in serving vulnerable populations.
10. Monitor and document the implementation of project activities carried out by partners, perform quality control and provide technical support to partners.
11. Provide specific technical contributions on protection against violence to coordination mechanisms (coordination of thematic groups) and working groups.
12. Contribute to organizational learning through specific technical analysis, lessons learned and reports.

Specific Responsibilities
1. Ensure that staff apply and respect best practices and international standards in the implementation of the competency, specifically in protection case management and civil self-protection.
2. Oversee case management, including tracking referrals and action plans, and approval of individual protective assistance (IPA), ensuring the quality of support services provided.
3. Track activities and evaluate implementation progress, provide solutions and report issues when necessary.
4. Analyze in collaboration with PDM the protection case management database to identify trends in protection risks, unmet needs and other concerns, share with Programs and Advocacy, as appropriate.
5. Escalate to PDM relevant information about the needs, areas and new or better opportunities for implementation of the Protection against Violence program in the area.
6. Ensure the correct updating and filing of verification sources or documentation of the projects implemented by the competition in the area.
7. Standardize and design, together with PDM, methodologies, SOPs, protocols and tools according to NRC standards and respecting international standards.
8. Supervise the development and update of service mapping for quality referrals in the area.
9. Propose together with PDM topics and opportunities for advocacy actions after identification of gaps in the integrated protection response by other actors.

Qualifications

Generic professional skills for this position:
• Previous training in sociology, international relations, psychology, law or similar/relevant and others related to the human sciences.
• A minimum of 3 years of relevant experience in the protection field
• Technical knowledge specific to the humanitarian sector
• Previous experience working in complex and volatile contexts and in difficult to access areas
• Documented technical competencies related to the responsibilities of the position
• Documented results related to job responsibilities

Skills, knowledge and experience related to the position and context:
• Experience in protection case management (preferably general protection case management, GBV or child protection case management is acceptable)
• Context analysis skills and understanding of dynamics at the local/community level
• Experience in conducting community outreach activities
• Understanding of the topic of psychosocial support
• Well-developed organizational skills
• Experience working with case management databases
• Good knowledge of the data protection standards
• Mandatory experience in team management
• Experience in coordinating with external stakeholders, including local authorities, municipalities and NGO partners
• Understanding of the protection risks faced by people affected by displacement, refugees, and other vulnerable people; Experience working with ethnic communities will be valued.
• Demonstrated communication, interpersonal and representational skills.
• A level of knowledge and practice with Word, Excel, Outlook, etc. is required.
• Availability to travel at 60%.

Personal qualities

• Strategic thinking
• Planning and obtaining results
• Working with people
• Communicating with impact and respect
• Analysis capacity
• Handling unsafe environments