Job Title: M&E Officer

Job location: Gaza

Reports to: Deputy Country Representative

Job Code: GA004

ABOUT MEDGLOBAL

MedGlobal is a global humanitarian non-profit organization providing medical and health education services to people in need, including refugees and displaced persons, in disaster and underserved regions. The organization is composed of medical and public health professionals of diverse backgrounds.

CODE OF CONDUCT

MedGlobal Code of Conduct reflects the profession’s core set of beliefs and values of care, respect, trust, and integrity. These beliefs and values are fundamental to MedGlobal employees, volunteers, interns, consultants, officers’ coordinators, and directors to guide their practice and conduct.

The Code is organized into categories, as follows:

1. Always act with fairness, honesty, integrity, and openness; respect the opinions of others and treat all with equality and dignity without regard to gender, race, color, creed, ancestry, place of origin, political beliefs, religion, marital status, disability, age, or sexual orientation.
2. Provide a positive and valued experience for those receiving service within and outside MedGlobal.

CHILD PROTECTION POLICY

Child abuse in all forms is unacceptable to MedGlobal, which recognizes its responsibility to protect children from harm in all areas of its work.

MedGlobal is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation.

DISCRIMINATION, ABUSE AND HARASSMENT POLICY

MedGlobal provides equal employment opportunities to all employees and applicants for employment and expressly prohibits and will not tolerate any form of discrimination, abuse, harassment (sexual or otherwise), based upon race, ethnicity, religion, national origin, gender, age, marital status, citizenship status, disability, or military status. MedGlobal employees and related personnel must under no circumstances take part in any form of discrimination, harassment, or abuse (physical, sexual or verbal), intimidation or exploitation, or in any other way infringe the rights of others inside or outside the organization.

JOB SUMMARY

This is a key position in our Gaza team, playing an important role in coordinating and reporting on MedGlobal outcomes and impact, through timely collection of data and accurate reporting. Support data collection for the purpose of internal studies, assessments, evaluations and any other data collection requirements. Conduct field monitoring visits to assess implementation of quality benchmarks as per project M&E plans. Manage databases of information sharing and lead innovation of new mechanisms, tools, and channels to improve participation of communities. The role requires coordination across the MedGlobal Gaza team along with other key internal stakeholders including the Country Representative and the rest of the team.

MAIN DUTIES AND RESPONSIBILITIES

1. Development & coordination of MedGlobal M&E and reporting in Gaza

• Develop and integrate programme level M&E systems and effectively manage such systems for Gaza, with their line manager’s guidance.
• Work closely with Deputy Country Representative and the M&E Manager in the USA to ensure timely and accurate execution of all required M&E processes, including quarterly reporting, completion of funder reports and other non-quarterly requirements which may form part of MedGlobal standard M&E processes.
• Manage the collection of relevant programme data and information for monitoring and evaluation, working with other MedGlobal staff, partner organizations and local stakeholders to ensure the required data is collected on time and to a high standard.
• Focal person of Complaints Reporting and Feedback Mechanisms (CRFM) in Gaza. Refer all received complaints to relevant program teams for their action and make sure all issues are addressed/resolved.
• Take into consideration how to assess potential impact of work on communities, including any children or vulnerable people, and other safeguarding considerations.
• Coordinate the collation of narrative information and M&E data for reports and to assist applications; plan for report deadlines, communicate these to the country team and will collate draft information, coordinating with the Partnership.
• Collect data to demonstrate progress against Plan targets and funder indicators, including indirect beneficiaries and finance mobilized. Use these indicators to assess of progress against deliverables specified in contracts and log frames
• Support planning, implementation, and follow-up of evaluations, for instance writing Terms of Reference(s) (TORs), preparing literature review packs, recruiting evaluators, planning evaluator itineraries, planning staff workshops, and leading report reviews.
• Undertake visits to the field throughout the project, as needed to support data collection or verify data quality; this includes the Data Quality Assurance (DQA).

2. Data collection and quality control

• Follow clinical databases and Kobo toolbox and prepare records accordingly.
• Validate through observation and field visits information received from the team and partners to ensure high levels of accuracy and clarity in data collection.
• Work out a detailed plan with effective follow up to prevent deviations in terms of data quality and schedule.
• Ensuring the Government, WHO and sectoral daily, monthly, quarterly and yearly report.

3. Process monitoring and data analysis

• Undertake M&E data computation and analysis to support programme requirements and needs.
• Support the development of frameworks, plans, log frames and other M&E documents supporting the project management cycle.
• Assist in monitoring programme activities, and to assess whether outputs and outcomes are meeting targets. This will require assessment of progress against deliverables specified in contracts and log frames.
• Use data sources (quantitative and qualitative) to assess project progress and support optimization of programme delivery, in conjunction with line manager.

4. Team knowledge and capacity development

• Act as M&E knowledge person in Gaza team, available to respond to colleagues’ queries about M&E processes and requirements, including quarterly reporting requirements and the data visualization platform.
• Champion new M&E developments to the country teams to encourage uptake and usage of new resources/tools.
• The M&E Officer will conduct focused training on systems developed for the programme and workshop participants as and when necessary to ensure that MedGlobal staff and partners can contribute to the M&E system.
• Take a proactive role in maintaining contact and communications with other MedGlobal programme teams to foster cross learning between country teams.

5. Other tasks

• Ensure compliance to all personal data protection needs when undertaking baseline surveys and end line evaluations including photography and video for any programme production and documentation.
• Strict adherence to MedGlobal ethics policy and pro-actively encourages transparency and openness in all activities. Participate in local and international sector conferences and workshops and compile reports on them as required.
• Undertake any other duties as commensurate with the role and agree with the line manager.

QUALIFICATIONS AND SKILLS

• Bachelor degree in Business studies, Social Sciences, Development studies or other relevant fields.
• Experience of working within a project providing deliverables, budgets, timelines and reporting requirements.
• Experience of working within a multi-disciplinary project team and to liaise with stakeholders.
• Knowledge of participatory methods, quantitative and qualitative techniques for various assessments/ analysis.
• Understanding of how to assess M&E tools as suitable for use with vulnerable populations.
• Strong capacity to manage large quantitative datasets with high levels of accuracy and attention to detail.
• Good written and spoken English, ability to present arguments in a clear and concise manner.
• Strong Excel skills (Pivot tables and basic functions including IF, VLOOKUP, SUMIFS)
• Passionate about MedGlobal aims.