The Danish Refugee Council (DRC), one of the world’s leading NGOs, with a focus on responding to displacement, have been registered in Bangladesh since 2013. In 2017, in response to the Rohingya influx, DRC launched an integrated program of support to the government in site management, shelter/NFI and protection. In 2018, DRC started implementing aid projects in support of the host communities most affected by the influx of refugees. As a key part of this, DRC opened an area office in Cox’s Bazar, and a main office in Dhaka.
POSITION PROFILE
DRC Bangladesh currently provides protection services for refugees and host communities in eight locations in Cox’s Bazar. The Protection Coordinator has the overall technical responsibility for the DRC Bangladesh Protection Programme to ensure quality programming and implementation. The coordinator will work closely with the protection team, and other coordinators and managers to provide evidence- and results-based integrated programming support. The role provides technical guidance on protection monitoring, case management, community-based protection, GBV programming, and protection advocacy. The role represents DRC in the relevant humanitarian coordination fora such as ISCG, Protection Sector (Cluster), sub-sectors, and Working Groups. The role contributes to programme development together with the Head of Programmes, PDQ Manager and Protection Project Managers.
DUTIES & RESPONSIBILITIES
Programme Quality
- Ensure protection programme quality and provide technical guidance/support to the protection team for timely protection deliverables, including ensuring quality monitoring, donor reporting, advocacy, policy notes and other protection reports.
- Provide oversight of technical aspects of protection staff’s work in ensuring quality implementation of protection activities, conducting regular missions to the service locations and engaging with teams on a regular basis.
- Review and revise protection strategy to ensure its relevance to the changed context in consultation with HoP and other team members.
- Identify gaps and opportunities for protection programming; lead on sector proposal development and writing.
- Develop strong collaborative approaches with all sector coordinators and managers to ensure that integrated, evidence based, relevant and agile programming is responsive to the needs of the displacement-affected people.
- Lead on the development, review, and inclusion of standards and guidance including KPIs related to gender, diversity, and inclusion as well as gender mainstreaming tools.
- Be the technical lead in a protection consortium, ensuring active coordination and collaboration and providing input to joint tools and reports.
- Review and finalise protection monitoring reports, and support teams with data processing and analysis.
- Strengthen protection data collection and management system, working closely with consortium partners, IM and MEAL ensuring all activities are appropriately monitored, evaluated and lessons shared.
- Act as the DRC Bangladesh focal point for PSEA, providing training and awareness raising, and be an active member of the PSEA network.
- Identify and assess potential local partners to work with in protection service delivery.
Representation and Advocacy
- Attend national-level protection cluster/sector and relevant donor meetings; respond to requests for information from external stakeholders and guide advocacy messaging on protection issues.
- Maintain up-to-date knowledge of protection issues and trends and share this information with donors, at coordination meetings, with all teams and senior management as appropriate.
- Support the advocacy coordinator with the development, implementation and monitoring of DRC’s advocacy priorities on protection.
- Provide high-quality analysis and lead the production of relevant analytical reports and policy/advocacy products.
Training and Capacity Building
- Identify training gaps among protection staff.
- Organize and facilitate capacity-building plans for protection staff based on identified needs, including project management.
- Provide trainings and updates to staff members on protection mainstreaming and PSEA.
Accountability
- Ensure that DRC’s protection programming meets minimum standards, including on accountability to affected populations and is carried out in accordance with the Common Humanitarian Standards and Quality Management.
Safety
- Comply with all global and location-specific safety rules, policies, and procedures. Report safety incidents, near-misses and other relevant information to the safety team as shall be briefed during onboarding. Failure to adhere to these will be considered a disciplinary offence while it may also leave you, your colleagues and DRC Bangladesh, at risk.
Other Duties
- Any other relevant duties as requested by the line manager.
SKILLS AND EXPERIENCES
- A minimum of 5 years of relevant work experience, technical knowledge, and significant experience working in refugee contexts delivering protection services to affected populations.
- Knowledge of and experience with Protection Information Management Systems including an understanding of conducting data collection within case management and community engagement activities. Strong experience in protection data analysis.
- Proven experience in capacity strengthening and mentoring of staff; strong cultural sensitivity and experience working with persons from various backgrounds.
- Demonstrated ability to think strategically, plan and manage own time effectively, prioritize and meet deadlines.
- Demonstrated experience in team management, including previous experience in the direct line management of staff.
- Ability to multi- task and oversee interventions in different field locations concurrently.
- Solid experience in project cycle management, including proposal writing, budget management and donor reporting.
- Proven experience of capacity building and training, including preparation of materials and facilitation, particularly on the topics of human rights, protection mainstreaming, community-based protection, protection monitoring, age, gender and diversity mainstreaming, PSEA, protection information dissemination.
- Excellent English writing ability and verbal skills for project proposals, reports, and communications.
- Knowledge and previous experience in the Rohingya refugee response in Bangladesh is desirable.
- Sound knowledge and experience of ECHO, GAC, FCDO, BPRM funds management is an asset.
EDUCATIONAL QUALIFICATIONS
- University or graduate degree in Social Sciences, Development Studies, International Relations, Psychology, Social Work or other relevant fields.
LANGUAGES
- Advanced level of English
ALL EMPLOYEES ARE EXPECTED TO DEMONSTRATE DRC FIVE CORE COMPETENCIES
- Striving for excellence: You focus on reaching results while ensuring an efficient process.
- Collaborating: You involve relevant parties and encourage feedback.
- Taking the lead: You take ownership and initiative while aiming for innovation.
- Communicating: You listen and speak effectively and honestly.
- Demonstrating integrity: You act in line with DRC’s vision and values.
POSITION DETAILS
- Type of contract: Expatriate
- Employment Band: G1
- Start date: As soon as possible
- Duty station: Cox’s Bazar
- Closing Date for Application: 20th March 2024
How to apply
APPLICATION PROCESS
- Application must be submitted through the following link and by clicking on Apply Button. https://candidate.hr-manager.net/ApplicationInit.aspx?cid=1036&ProjectId=169813&DepartmentId=19152&MediaId=5
- All applicants must send a cover letter along with an updated CV (we encourage CV no longer than four pages) in English.
- Mentioning three referees’ details of your present supervisor and HR along with past employment’s supervisor with CV.
Note: Applications sent by email will not be considered. In addition, DRC doesn’t charge any fee for any of its recruitment process & believes in equal opportunity in employment regardless.
If you have questions, you can visit our FAQ page.
For further information about the Danish Refugee Council, please consult our website: www.drc.ngo.
Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, female candidates are particularly encouraged to apply to bridge the gender gap.
Equal Opportunities: DRC is an equal-opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, colour, race, marital status, or other protected characteristics.
***FRAUD ALERT***
It has been brought to the attention of the Danish Refugee Council (DRC) that there have been instances of fraudulent job offers, purporting to be from DRC in Bangladesh. These offers reportedly concern fraudulent employment opportunities to applicants asking for money. DRC would like to stipulate that the organization never charges or accepts any money from job seekers during the recruitment process. DRC recommends that you do not respond to unsolicited offers of employment.
DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:
- Professionalism, impact & expertise
- Humanitarian approach & the work we do
- Purpose, meaningfulness & own contribution
- Culture, values & strong leadership
- Fair compensation & continuous development
DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.
If you have questions or are facing problems with the online application process, please visit drc.ngo/about-us/job-and-career/support-for-job-seekers.
Danish Refugee Council is an equal opportunity employer and we consider all applicants regardless of race, age, ability, ethnicity, nationality, religion, gender identity, sexual orientation, or marital status. We have a strong ambition to further enhance the diversity of our workforce and our goal is to achieve 50% gender balance and at least 50% representation of national staff in management roles. We acknowledge the importance of fostering a diverse and inclusive team to successfully achieve our organizational goals and positively impact the communities we serve.