MSF-Dakar has an extremely dynamic team of more than 110 people, working in the countries of the Economic Community of West African States (ECOWAS) and Cameroon. Part of MSF offices around the world, this team brings together human resources and increases expertise to support MSF projects in over 70 countries, with an intersectional Regional HR Unit and expectations to further strengthen our operational support capacity in the years to come. MSF-Senegal’s main office is in Dakar, as a growing support office. MSF-Senegal is an organization committed to promoting inclusion and diversity through its recruitment channel; We encourage applications from people regardless of their ethnicity, origin, gender, sexual orientation, age, political affiliations, religious and/or physical difficulties. The Regional HR Unit supports a regional inter-Operational Center dynamic to ensure an efficient and optimized/shared operational response within MSF missions in West and Central Africa and provides support to MSF’s work worldwide. .
Assignment
Position objective: the Career Manager plays a central role in employees’ sense of belonging to MSF and is their point of reference for discussing and planning their professional development within MSF. The Career Manager actively participates in developing the skills and abilities of our global staff in order to build expertise and train our future leaders to respond to current and future operational interventions aimed at providing medical assistance to populations.
MAIN RESPONSIBILITIES
· Advise on skills development by identifying the necessary training solutions for the employee and proposing a learning path.
· Contribute to the identification of talents and participate in their placement in missions in collaboration with pool managers in operational centers in order to have the right person with the appropriate skills in the right place and at the right time.
· Play an important role in diversity, equity and inclusion by ensuring equal access to employment opportunities in all MSF regions of intervention and to learning solutions across the movement.
MAIN ACTIVITIES
Career management advice and development:
Support the employee in reflecting on their long-term ambitions, motivation and commitment, strengths and areas for improvement, and translating this into a short and long-term career and development plan aligned with the current and future needs of the organization.
Conduct career management interviews, provide support to employees to complete their skills assessment, analyze employee evaluations and produce reports.
Become familiar with MSF contexts and operations around the world, follow HR requests to stay well informed on the profiles needed and stay up to date with learning solution offerings.
Discuss job opportunities with employees (explain the context, the position in the field, its challenges and opportunities).
Based on the employee’s experiences, skills and interests, collaborate with the Global Pool Manager (GPO) on potential assignments and the candidate’s learning needs holistically (D365/ID Card) and through regular communication.
Maintain regional pools and rosters with up-to-date information on pool member availability, skills, career aspirations, constraints and performance to support short- and long-term employee retention and meet operational needs.
Proactively review vacant positions in the field and identify candidates to propose to designated Operational Centers (OCs).
Confer with Pool Managers (PMs) to identify staffing needs, job specifications, required qualifications and skills.
In consultation with hiring managers, refer candidates for placements in appropriate field positions based on skills, experience and availability.
Identify high-potential employees and tomorrow’s leaders.
Matching
• The Career Manager ensures that the maximum number of placements is reached. • He/She ensures that the availability of candidates in his/her pool is updated.
• Identifies matching opportunities through GPO communications, vacancy listings and other information.
• Acts as the main focal point between candidates and operational stakeholders during the matching process.
• Proposes candidates to relevant pool managers and opportunities to candidates that meet both employee profile and operational needs.
• Represents candidates with the support of the recruitment report, the IP sheet and the individual development plan while ensuring the availability of the people presented.
• Confirms matching with all relevant stakeholders to ensure maximum engagement.
Mission facilitation
On Departure
· Performs due diligence ensuring that the field worker leaves in full compliance and in possession of all reliable information available on the assignment to leave with the right expectations.
· Facilitates career development briefings and other meetings.
· Prepares concrete actions to be undertaken during the mission, in accordance with the long-term personal/professional development plan.
During the mission
. • At least once during the mission, the Career Manager has personal contact (email, Skype, telephone, etc.) to follow progress.
Upon return
• Debrief field workers returning from a mission, highlighting the skills acquired and those requiring improvement.
• Advise returning employees on the services available to them (PSCU, Operations, Training, Administration, Contractual) and help them navigate the MSF structure.
• Receive and store end-of-mission evaluations.
• Ensure the circulation of relevant information to internal customers (PM, Operations, HR, L&D) and updates employee availability.
Support and quality control
· Provide support and insight on responsible behavior cases involving pool members.
· Handle reports of behavioral issues with the utmost professionalism to ensure appropriate action is taken.
· Communicates with the field worker on topics such as behavioral commitments, performance management and other related policies that may affect the worker’s engagement with the organization.
· Share with the Pool Manager in the operational center any important information received from the field staff member (while respecting confidentiality) that might be relevant to consider for workforce planning/succession planning.
Administration and general tasks
• Contributes to HR Reporting and statistics and departmental planning.
• Organizes and/or actively participates and contributes to the success of Welcome Days and PPD and WTMSF sessions.
• Works toward helping the overall organization understand field realities through debriefing of returning field staff.
• There will sometimes be the opportunity to go on short field assignments and/or to co-facilitate trainings in the field, where possible and in consultation with L&D team.
• Travel to national and international meetings, as required.
• Manage the HR information system, update information related to the candidates directly in the system.
• Contribute to HR reports and statistics and departmental planning.
• Organize and/or actively participate and contribute to the success of welcome days and PPD and WTMSF sessions.
• Work to help the entire organization understand field realities through debriefings of returning field staff.
• There will sometimes be the opportunity to do short field missions and/or co-facilitate field training, where possible and in consultation with the L&D team.
• Travel to national and international meetings, as required.
• Manage the HR information system, updates candidate information directly in the system.
Experiences / Training
Professional skills
Education, Experience and basic skills:
· A university degree in the field of health, social sciences or humanities is desirable; specializations in HR, psychology or a related field would be an asset.
· Experience in varied international contexts through missions with humanitarian volunteer non-governmental organizations.
· Knowledge of the international human resources management system and processes in the field is required.
· Experience in MSF field projects is highly desirable.
· Experience in placement counseling and mobility management/development is desirable.
· Strong knowledge and understanding of African contexts and cultures.
· Fluency in French and English.
· Negotiation, communication and interpersonal skills.
· Commitment to MSF principles and behavioral commitments.
· Flexibility.
Required qualities
· Negotiation, communication and interpersonal skills.
· Commitment to MSF principles and behavioral commitments.
– Flexibility
Salary
Full-time position (100%), based in Dakar – Senegalese contract.
· Permanent contract – 3-year commitment, renewable once, with a 3-month trial period.
How to apply
https://www.msf.fr/agir/rejoindre-nos-equipes/toutes-nos-offres-emploi/career-manager-based-in-dakar-mw