Supply Coordinator E-Team At Médecins Sans Frontières

Médecins Sans Frontières, founded in 1971, is an international medical humanitarian organization that provides emergency medical assistance to people affected by conflict, epidemics, disasters or exclusion from health care. Our teams are made up of tens of thousands of medical professionals, logistics, administrative and various other professions, all guided by our medical ethics and our principles of impartiality, independence and neutrality.

MSF WaCA, created in 2019, is the first MSF headquarters in Africa, and responds to the desire to reinvent the MSF movement after 50 years of humanitarian actions in the world, for more access to care, more reactivity and proactivity for greater medical coverage of affected populations in the world.

Why join us?

You are preparing to become a member of the MSF family, with over 50 years of emergency medical action that earned the Nobel Peace Prize in 1999.

We are an inclusive organization that considers social and professional well-being a right for all and provides an environment that takes into account the diversity of each member.

MSF WaCA claims an African anchorage that considers the local expertise with which it contributes in the implementation of its activities and makes each member, a key actor of the new dynamics of the humanitarian action in the world.

We Are Looking for: SUPPLY COORDINATOR E-TEAM

Department: Operations

Direct Manager:

-Emergency Project Coordinator (of the E-intervention)

-E-Cell Responsible between deployments

Functional Manager: Supply HQ Referent

Working %: 100%

Position Based in: Field-based Contract

Mobility: All WaCA’s Interventions Zones

Type of Contract: Fixed-Term (1 year) Renewable

Position to be filled: As Soon As Possible

Mission

The position of Emergency Supply Coordinator is dedicated to managing the Supply Chain operations of the emergency missions led by the E-Cell of MSF-WaCA.

Objectives

Introduction:

To fulfill its mission of assistance of victims of conflicts, epidemics or natural disasters, MSF-WACA has created and Emergency Team, of which members are experienced individuals capable of evaluating a situation, opening, closing and coordinating emergency projects. The post of Emergency Supply Coordinator reports directly to the Supply Referent of the E-Cell (Operations Department in the HQ in Abidjan).

Overall key activities:

The successful candidate is expected to:

Work in all contexts set by the Emergency Cell (E-Cell)
Have the flexibility to work in different position covering Supply responsibilities
Work in emergency contexts with the regular cell
Support the various ongoing projects on specific missions, at the request of the HQ Supply Referent

Main responsibilities

Being responsible for the order, purchase, stock and freight management in the coordination or in the project level, monitoring and ensuring an efficient implementation of the overall daily supply chain activities
Monitoring and ensuring a smooth-running supply administration and the respect of the implemented supply procedures, proposing adjustments where needed.
Being responsible for the supply database and the correct filing and archiving of the supply documentation in order to guarantee the availability and the coherence of supply data
Communicating with customers, keeping them up to date concerning their orders status (IR confirmation) and prioritizing procurement and transport according to their needs
Collecting claims from the field, analyzing causes and making corrective actions.
In collaboration with the Supply Supervisor (if any) and in coordination with the HR department, supervising the associated processes (recruitment, training/induction, briefing/debriefing, evaluation, potential detection, development and communication) of the staff under his/her responsibility in order to ensure both the sizing and the amount of knowledge required
Informing the Supply Referent in case of any major issue and draws-up all required reporting, in order to keep up-dated and reliable information that will help in decision-making
Performing any other tasks within the scope of his role, as directed by supervision and according to the needs of the mission

Specific Accountabilities

Participate in the exploratory missions of the Emergency Cell of MSF-WaCA to set up the basics of the Supply Chain and enable the launch of interventions
Set-up and implement Supply strategies and processes
Participate in the sizing of the Supply Teams and resources according to the size of the interventions
Supervising and organizing the daily activities of the Supply Chain team, including Supply Supervisors, and ensuring they perform the tasks linked to their role
Support the various ongoing projects, including regular ones, on specific and structured missions, training, punctual support/field visit
Supervising and organizing the daily activities of the Supply team at the Coordination level
Ensuring an efficient implementation of the supply procedures and standard tools within the whole mission
Being the focus point of the Supply team to deal with internal customers and with the suppliers
Doing field visits for technical support to the project team and assisting, coaching, training the project Supply team.
Drafting Supply report for Coordination and giving feedback to the project report; compiling the mission supply report to share with the Supply Referent.
Setting objectives for the team at the coordination, monitoring them and evaluating them with the support of the Supply Referent.
Participating to ARO/MYR preparation and updating supply guidelines and activities planning

Job requirements

Education

Degree and specialization in Logistics/Supply Chain

Competencies

Proven skills in negotiation, diplomatic, and decision-making skills
Proven capacity for coordination and organization
Ability to recruit, train/coach, manage national staff and field Supply/Logistics teams on supply processes
Capacity to work in volatile, insecure context and deal with stress and workload
Ability to work well as part of a multi-cultural and multi-disciplinary teams; flexibility
Commitment to MSF Principles
Results and Quality Orientation
Teamwork and Cooperation
Behavioral Flexibility
Stress Management

Professional experience required

Minimum 6 months experience in a Supply position in an emergency context with MSF
12 months of field experience with MSF in a Supply role
Good technical knowledge on MSF articles with the ability to understand and identify items based on the MSF standard description and codification
Ability to find on the local market alternative articles corresponding to the MSF standards
International transport knowledge or experience (incoterms, import, transit and export procedures)
Local transport experience (truck checking, loading, break of loading…) and flows management
Knowledge of perishable stock management (drugs, food…)
Comfortable with customs procedures
Mastering of the MSF Supply chain, process/procedures (emergency and regular) with tools linked

Languages Skills

Working proficiency in English and French
Other languages represent an advantage

Computer Skills

Mastery of Microsoft office, Excel, Word PowerPoint
Experience in Data analytics tools

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MSF offers equal recruitment and development opportunities without any form of discrimination based on gender, religion, sexual orientation, ethnicity, geographical origin, physical disability or any other discriminatory ground.

Female candidates who meet the requirements are strongly encouraged to apply.

N.B.: This job description provides a framework for the main responsibilities and primary activities of the position. It is not exhaustive. Therefore, the responsibilities and activities of the position may differ from those described in this job description due to organizational and operational needs.

Deadline: 20th August 2024 18:00 GMT
Only shortlisted candidates will be contacted.