ABOUT INTERNATIONAL MEDICAL CORPS
International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.
Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.
JOB PURPOSE
The IT Assistant supports International Medical Corps’ country programs by providing technical support, maintenance, setup, and training for all hardware and software, data storage, and communications and networking systems. Must be able to effectively install and repair computers in a timely manner, as well as assist in various IT projects and in the training of end-users.
MAIN TASKS AND RESPONSIBILITIES
- The proper set up, maintenance, repair, deployment, and daily support of various IT systems in a medium to big size Windows environment
- Ensure that all computers (hardware and software), networks, multifunctional printers, and any other IT devices are set up and regularly maintained correctly according to organizational rules and regulations
- Set up and regularly maintain a server network within the office with local and remote access for but not limited to file sharing and back up purposes
- Responsible for training and supporting end-users with computers, printers, mobile devices, and any other IT device as necessary
- Identify qualified outsourced IT services and utilize such whenever necessary in a reasonable and ethical manner
- Follow HQ IT Department policies and procedures.
Field Visits
- Update of the network, cleaning of each computer’ systems and hardware, cleaning of each printer, scanner, and maintenance operations on photocopy machines.
- Identify problems, conduct repairs onsite when possible, and follow up with professional workshops when necessary.
Maintenance
- As necessary, troubleshoot computer problems remotely, using all communications methods available.
- When needed, visit field sites to carry out repairs and maintenance of damaged equipment.
- Receive damaged computers and other equipment and carry out maintenance on hardware and software in a timely manner.
- Receive damaged communications equipment and carry out hardware maintenance in a timely manner.
Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.
PERSON SPECIFICATIONS- MINIMUM REQUIREMENTS MINIMUM QUALIFICATIONS
- Typically, a University Degree in Information Technology or a related field. An appropriate combination of education and experience may be considered.
- At least 1 years’ experience or its equivalent combination of education and hands-on experience in IT or a related field.
- Ability to multitask, think creatively, and work in an often-stressful environment
- Ability to communicate technical information to non-technical users
- Very good reporting skills in oral and written form including the ability to clearly and concisely express ideas and concepts
- Ability to establish harmonious working relations in an international and multicultural environment
- Languages: Fluent in written and spoken English and relevant local languages
- Excellent knowledge and teaching ability of Microsoft Office 365, Windows 10 and 11
Language Skills:
- Ability to read, write, analyze and interpret, technical and non-technical in the English language.
- Ability to effectively present information and respond appropriately to questions. Conditions:
- Must be able to travel.
IMC is a humanitarian organization involved in emergency programs. All IMC staff are to be flexible and willing to assist in IMC operations as and when required.
How to apply
IMC Somalia is inviting qualified candidates who meet the above requirements to send their cover letter and CV to the following email addresses: somaliajobs@InternationalMedicalCorps.org indicating the name of the job as ASSISTANT COUNTRY I.T. in the email subject clearly.
Deadline for applications is 14TH AUGUST 2024. Only shortlisted applicants will be contacted.
Code of Conduct
As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear, or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report.
If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct & Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct & Ethics and International Medical Corps’ policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.
Safeguarding
It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, and any form of trafficking in persons.
Equal Opportunities:
International Medical Corps is a ‘first-responder’ both to natural and men-made disasters and has a mandate of working in remote locations. The organization has a comprehensive security management policy and plan in place and is committed to do everything possible within its remit to ensure safety and security. Notwithstanding, the mandate and programming choices of International Medical Corps require staff with a high degree of resilience, extremely decisive quality and ability to move fast. International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability, or status as a veteran.
International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please notify International Medical Corps at report@InternationalMedicalCorps.org.Please do not submit your CV or application to this email address as it will not be considered for review.