Senior Program Assistant At CTG (Committed To Good)

CTG Overview

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.

CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.

Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.

Visit www.ctg.org to find out more

Overview of Position

• Established in 1951, our client is the leading inter governmental organization in the field of migration & works closely with governmental, intergovernmental & non governmental partners. They are dedicated to promoting humane & orderly migration for the benefit of all & it does so by providing services & advice to governments & migrants.
• They are the coordinating agency on the regional & country level Migrant Response Plan (MRP) which stands as a comprehensive framework aimed at supporting migrants bidirectionally traveling the Horn of Africa & Yemen. The MRP focuses, mainly, on the delivery of humanitarian & protection assistance to migrant population, returnees & host communities along the eastern route but also the provision of community stabilization & capacity building to vulnerable migrant returnees & local authorities respectively. As part of MRP interventions, our client closely works with Migration Response Centers (MRCs) & relevant authorities & partners to respond to immediate needs of migrants stranded in transit locations Somalia.
• Under the overall supervision of the Program Manager of the Migrant Protection & Assistance (MPA) Unit & the direct supervision of the National Program Officer, the Senior Program Assistant will contribute to the implementation of Migrant Response Plan (MRP) & the Migrant Protection, Return & Reintegration (MPRR) within the wider scope of interventions including but not limited to provision of protection assistance to migrants through MRCs, arrangements of return & pre departure support, capacity building of local authorities on the protection of migrants etc.

Role Objectives

• Assist the National Program Officer & the Program Manager in setting up reintegration procedures, forms & database for the returning migrants.
• Conduct interviews to verify family & clan links with applicant’s contacts (including clan leaders, identified family or clan members) & carry out Best Interest Procedures (BIPs) for UMCs & vulnerable groups prior to return.
• Coordinate with the Ethiopian Community Center (ECC) & the Ethiopian Embassy to carry out screening & travel document issuance.
• Arrange Assisted Voluntary Return (AVR) movements from Mogadishu (Somalia) to Ethiopia & other destinations.
• Provide administrative, logistical & financial support needed for the post arrival & reception assistance of returning migrants through provision of Onward Transportation Assistance (OTA) to the returnees’ final destination.
• Act as operational escort for returnees / migrants in need of support to reach final destinations.
• Assist in providing counseling to returnees, early identification of special needs such as protections & health gaps & concerns & ensure effective referrals for specialized assistance in Banadir region (Somalia).
• Assist returnees in planning & implementing their preferred reintegration schemes, facilitate the procurement and delivery of reintegration support packages, support in planning payments to service providers & vendors.
• Support in the collection, entry (digitizing & encoding into a database), ensuring accuracy & cleanliness of data & preparing AVRR data for further processing, analysis & reporting.
• If needs arise, support in liaising with the relevant government authorities for screening & referral of potential cases including returnees as wel as assistance under the guidance of National Program Officer & overall leadership of Program Manager.
• Liaise with actors & partners on the ground to carry out Best Interest Determination (BID), joint assessments, screening missions on potential migrants & returnees prior to assistance & return.
• Contribute to development of reintegration workplans, reporting & quality assurance of MPA programs providing protection support to migrants & returnees.
• Perform any other duties as may be assigned.

Project Reporting

This role works under the overall supervision of the Program Manager of the Migrant Protection & Assistance (MPA) Unit & the direct supervision of the National Program Officer.

Key Competencies

• Bachelor’s degree in community development or social work a combination of relevant education from an accredited academic institution with four years of relevant professional experience or a high school degree / certificate in the same field from an accredited academic institution with six years of professional experience.
• Proven ability to establish & maintain strong working relations with relevant government & non governmental counterparts, international organizations, civil society or private sector entities.
• Experience in the area of migration, refugees & reintegration of migrants & victims of trafficking preferably in Somalia.
• Experience in working in an international, local or associated organization.
• Knowledge of project & case management (with children, migration groups etc.).
• Knowledge in migration issues in Somalia & in Puntland in specific.
• Knowledge of reintegration & referral pathways in transit areas including Puntland.
• Knowledge in Microsoft Office package (Word, Excel, Power Point etc.).
• Fluency in English & Somali is required (oral & written) & working knowledge of regional languages is an advantage.
• Respects & promotes individual & cultural differences. Encourages diversity & inclusion.
• Maintains high ethical standards & acts in a manner consistent with organizational principles / rules & standards of conduct.
• Demonstrates ability to work in a composed, competent & committed manner & exercises careful judgment in meeting day to day challenges.
• Demonstrates willingness to take a stand on issues of importance.
• Shows compassion for others, makes people feel safe, respected & fairly treated.
• Develops & promotes effective collaboration within & across units to achieve shared goals & optimize results.
• Produces & delivers quality results in a service oriented & timely manner. Is action oriented & committed to achieving agreed outcomes.
• Continuously seeks to learn, share knowledge & innovate.
• Takes ownership for achieving the organization’s priorities & assumes responsibility for own actions & delegated work.
• Encourages & contributes to clear & open communication. Explains complex matters in an informative, inspiring & motivational way.

Team Management

• This role has no team management responsibility.

Further Information

• Qualified female candidates are encouraged to apply for this role.
• The highest educational certificate for the selected candidate will be sent for verification.