Operations Coordinator At Action for Humanity

Qualifications and Education Requirements:

Degree (or equivalent) in relevant field i.e., International Development, International Relations, Public Relations, Economics, Politics, etc.

General Work Experience:

• Experience in operations management or implementation within the humanitarian sector.
• Experience in coordinating group activities and managing cross-functional teams.
• Knowledge of project management techniques.

Skills:
• Strong organisational and coordination skills.

• Competence in managing budgets efficiently.

• Ability to work independently and as part of a team.

• Good communication and interpersonal skills.

• Proficiency in MS Office and other relevant software.

Languages:
Strong written and spoken English
Strong written and spoken Arabic

Work Environment:

70% office based

30% Field VISITS / events / work trips / meetings etc.,

Main Job Purpose:

Action For Humanity Palestine is a charity that aims to provide aid and assistance to people affected by natural and man-made disasters. Our vision is a world of crises-resilient communities. Our mission is to mobilize and respond to emergencies and critical needs through humanitarian, development and peace-building action, helping affected communities survive, recover and build a better future.

The Operations Coordinator in Gaza will be responsible for overseeing the daily management and coordination of project activities, ensuring smooth collaboration between departments and teams. This role requires strong leadership, effective communication, and organisational skills to ensure that operations run efficiently and in line with project goals. The coordinator will work closely with the office Manager to implement project strategies and meet deadlines. Additionally, the role involves managing staff schedules, monitoring progress, and addressing operational challenges in a dynamic and high-pressure environment.

Objectives:

• Oversee and coordinate all operational aspects of project activities to ensure they are delivered on time, within budget, and in line with organizational goals and donor requirements.
• Facilitate effective communication and coordination between departments, ensuring alignment in project planning, resource allocation, and operational strategies.
• Streamline the procurement process to ensure timely and cost-effective acquisition of goods and services, while maintaining compliance with organizational policies and donor regulations.
• Support the Gaza office Manager and Gaza office in overseeing the daily operations of ongoing projects.
• Assist in developing short- and medium-term operational plans, ensuring alignment with project objectives.
• Monitor operational activities and provide regular updates to the Office Manager, ensuring any issues are addressed promptly.

Accountabilities:

Operational management:

Procurement and Resource Management:

• Oversee procurement processes, ensuring timely and cost-effective acquisition of goods and services in compliance with organizational policies and donor requirements.
• Collaborate with relevant teams to align procurement activities with project needs and ensure proper documentation.

HR Support:

• Monitor staff schedules, leaves, and attendance in coordination with the heads of departments.
• Organize team meetings to review progress, address challenges, and develop strategies for improving team performance.

Stakeholder Coordination:

• Coordinate with other office coordinators and external stakeholders to ensure smooth communication and the successful implementation of projects.
• Facilitate partnerships with local organizations and teams to support effective project delivery.

Monitoring and Reporting:

• Assist in tracking and evaluating operational performance, ensuring adherence to project goals and timelines.
• Prepare regular reports on operational activities, including challenges and achievements, to inform management decisions.

Policy and Procedures:

• Ensure organizational policies and procedures are understood and followed by all team members.
• Provide feedback to improve operational policies and procedures, ensuring they contribute to efficiency and effectiveness in project delivery…

Our Values:

Believe in the cause

We believe in changing a situation from negative to lasting positive; helping those in need; saving and transforming lives for the better is what drives us.

Work together

Teamwork is the backbone of our work’s success.

Give with grit

Being a “gritty” person means perseverance and passion for long-term goals; hence, freely giving with courage, conscientiousness, and resilience; acting with optimism, confidence, and creativity as you strive for excellence.

Make life better

Ultimately, our work is to make life, in its holistic sense, better for everyone, and everything, including the environment.

Workplace: Palestine, Gaza