Anti-Trafficking & Victim Services Supervisor At International Rescue Committee

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Job Summary

The Safety and Wellness programs ensure that clients have access to on-going psycho-social support to serve their adjustment needs as well as ensures additional culturally and linguistically sensitive mental health referral support services are available.

The primary role of the Anti-Trafficking & Victim Services (Safety & Wellness Supervisor) is to coordinate and supervise all aspects of case management services, including leadership of caseworker staff and interns for the Anti-Trafficking Program and Victim Services Program. This position will review and assess client service plans, including short- and long-term goals, conduct regular case conferences with caseworkers and interns to evaluate the necessary level of client care, and assist the Anti-Trafficking & Victim Services (Safety & Wellness Supervisor) with program planning, implementation, and program evaluation. This role is also responsible for monitoring, evaluation, program strategy, and grant maintenance for Safety & Wellness program grants.

Major Responsibilities:

Staff Supervision

• Provides supervision of casework staff; conducts regular case conferences with caseworkers and interns to develop and modify service plans, determines alternative plans, case termination, or case transfer, and assign or reassign staff caseload.

• Ensures appropriate staff to client and supervisor to staff ratios in alignment with field standards

• Ensures casework staff are trained in core competencies to deliver quality work; understand and adherence to crisis protocols

• Supports exchange of ideas, encourages camaraderie and collaboration, and fosters professional development.

• Ensure casework services meet the standards of cultural-competence and linguistic-appropriateness.

Program Supervision

• Coordinates day to day operations of casework services in collaboration with IRC programs. Provide training to student interns and other department staff regarding services, programs, and guidelines.

• Participate in the creation or revision of policies, procedures, guidelines, goals, and objectives.

• Assists with grant compliance, data tracking, budget tracking, and grant reporting.

• Assist with program planning, implementation, and evaluation activities.

• Ensure monitoring/audit of documents, records and tracking tools for program case files and reporting.

• Design and implement strategies for expanded program capacity both internally and through external partnerships.

• Track budgets, program expenditures and activities for various programs, ensure donor deliverables are met, compile data and draft reports as required by donor and agency specifications.

• Participate in all program meetings, staff development activities, and fully engages as a member of the team.

• Participate in manager meetings and ensure strong collaboration with all IRC departments, both locally and network wide.

• Comply with all policies, procedures, and protocols, including Safeguarding and the IRC Way.

Position Reports to: Anti-Trafficking & Victim Services Manager (Safety & Wellness Program Manager)

Position directly supervises: Program Caseworkers, Interns and volunteers within program.

Indirect Reporting: None

Other Internal and/or external contacts:

Internal: IRC staff, interns and volunteers and IRC Anti-Trafficking Programs

**External:**Community partners, stakeholder partners,

Job Requirements:

Education:

• Master’s degree in social work, public health or related field of study preferred.

• Bachelor’s degree in social work, public health or related field of study (or equivalent work experience) required.

Certificates or Licenses:

• Must have a valid driver’s license, active insurance policy and access to reliable transportation.

• In accordance with state Law, must possess or be eligible to receive a fingerprint clearance card

Work Experience:

• 1 year supervisory experience

• 2 years of program and or Case management and/or victims assistance experience required.

• Experience working with forcibly displaced populations (refugees, asylum seekers, torture survivors, and survivors of human-trafficking, foreign nationals or other vulnerable populations).

• Experience working effectively with service partners, colleagues, and clients in a cross-cultural, team-based environment.

Demonstrated Skills and Competencies

• Demonstrated ability to effectively lead teams

• Strong understanding of the systems that intersect with migration and resettlement

• Strong organizational skills and detail oriented.

• Excellent writing and analytical skills.

• Communicate and work as a team member with collaborative partners, and clients in a cross-cultural, multi-disciplinary environment.

• Digital literacy, data base experience preferred.

• Ability to work independently and be a flexible teammate!

Language Skills:

• Excellent written and spoken English skills.

• Bilingual ability preferred.

Working Environment:

• A combination of telehealth, standard office work environment combined with some travel throughout service delivery area for groups, therapy, home visits, partner meetings, etc

Compensation:

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

US Benefits:

The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.

Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.