Internal Communication At Danish Refugee Council

Position Title: Internal Communication

Supervised by: Advocacy and Communication Specialist

Reporting to: Advocacy and Communication Specialist

Supervises: NA

Duty Station: Yaounde

Area of ​​Operation: Cameroon

Employment Period: 3 months, starting ASAP

Type of Contract: Intern

Salary & Benefits: Internship allowance

Introduction

The Danish Refugee Council (DRC) assists refugees and displaced people worldwide: we provide emergency aid, fight for their rights and strengthen their opportunities for a better future. We work in conflict-affected areas, along displacement routes and in the countries where refugees settle. In cooperation with local communities, we strive to achieve responsible and sustainable solutions. We work for the successful integration of vulnerable communities and, where possible, their wish to return home.

The Danish Refugee Council (hereinafter: DRC ) was founded in Denmark in 1956 and has since grown into an international humanitarian organisation with over 7,000 staff and 8,000 volunteers. Headquartered in Copenhagen and present in 40 countries, DRC is a non-governmental, non-profit, politically neutral and independent non-denominational aid organisation.

Our vision is a life with dignity for all displaced people in the world. All our efforts are based on our moral compass: humanity, respect, independence, neutrality, participation, honesty and transparency.

1. Background

Led by the regional office in Dakar and closely linked to interventions in neighboring Central African Republic (CAR), DRC began operations in Cameroon in 2018, responding to the humanitarian needs of CAR refugees and vulnerable Cameroonians in the Adamawa region. Currently, DRC operates a main office in Meiganga and two sub-offices in Djohong (Adamaoua region) and Garoua-Boulai (East region). In early 2019, DRC also initiated operations in the South-West region to provide assistance that meets the basic needs of populations in terms of food, shelter and protection in rural and hard-to-reach areas. In 2023, DRC is initiating an intervention in the Logone-et-Chari department in the Far North with the priority of seeking solutions to the root causes of inter-community conflicts through programming on peacebuilding and resilience. DRC works with various local partners in Cameroon and is gradually increasing its financial support to Cameroonian civil society organizations.

2. Purpose

DRC is looking for a Communication intern to support the many tasks of the Advocacy and Communication Specialist, based in Yaoundé. Under his supervision, the intern will take care of internal and external communication issues, including the preparation and distribution of a newsletter every two months, the collection and sorting of photos that the coordination office receives from the field, the management of the publication calendar on our social networks and support to the Regional Office for the writing of posts on our activities and news in Cameroon, support for the organization of events at the Coordination or on the bases, photo and sound recordings during visits to the bases, etc.

3. Role and responsibilities

Under the direction of the Advocacy and Communication Specialist, the Communication intern will have the following responsibilities:

• Collect information from databases, photos, etc., prepare and distribute bi-monthly newsletters within DRC Cameroon and to our external partners.
• Collect, sort, archive and share photos of our teams on the bases
• Supporting our teams on the basics by writing “humanitarian stories”
• Manage our X (formerly Twitter) publications calendar and support the Regional Office in writing relevant and current posts
• Provide timely reminders to colleagues in Coordination and the basics of the rules of Communication at DRC as well as the contractual rules of our donors
• Take high-quality photos, videos and audio interviews during base visits
• Support DRC and its partners when organizing events in Yaoundé or on the bases
• Visual and graphic design of products offered by our base teams or by the Coordination
• Media monitoring on priority topics
• Maintaining a list of key contacts in national and local media.
• Keep Sharepoint Communication up to date
• Carry out internal communication initiatives aimed at developing a sense of community and belonging
• Other tasks requested by the Advocacy and Communication Specialist

4. Required skills

• A postgraduate degree/university degree (bachelor’s or master’s degree) in communications, marketing, graphic design, visual arts, film, photography, journalism, media relations, etc.
• Proven experience and ability in graphic design
• Excellent communication and interpersonal skills, with a well-developed ability to motivate;
• Perfect professional command of French and English, written and oral (the work context at the DRC being completely bilingual).
• Understanding the different contexts of Cameroon;
• Computer skills in Microsoft Pack (Office, Outlook, etc.) and in communication/design software (Photoshop, InDesign for example);
• Ability to research, verify, make accessible and disseminate reliable information;
• Clarity of expression
• High organizational and rigor skills

5. Required qualities

• In this role, you must demonstrate the five essential DRC skills, namely:
• Striving for Excellence: You focus on achieving results while ensuring an efficient process. You strive to produce accurate, thorough and professional work with optimal use of time and effort.
• Collaborate: You cooperate with and engage stakeholders, actively seeking their opinions and sharing key information with them. You support and trust others, while encouraging feedback.
• Taking the Lead: You take responsibility and prioritize your work based on DRC’s overall vision and goals. You take the initiative when faced with a challenge or opportunity and seek innovative solutions.
• Communicate: You write and speak effectively and honestly while adapting your style and tone to the situation. You actively listen to others and involve them in dialogue.
• Demonstrate Integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to DRC’s values ​​and code of conduct, including protection from sexual exploitation, abuse and harassment.
• Ability to work in a multicultural and cosmopolitan environment
• Proactivity, with a cooperative and collaborative approach
• Excellent communication skills (including attention and patience) are required
• Good organizational skills are required
• Exemplary sense of ethics
• Ability to work in a team and good sense of humor

6. General regulations

• The employee must follow DRC’s instructions regarding security, confidentiality and ethical guidelines, including the Code of Conduct and the Humanitarian Responsibility Framework
• The employee must not carry out any other paid activity during the duration of the DRC contract without prior authorization.
• The Employee shall not engage in any activity that may be detrimental to DRC or the implementation of any project during the term of the DRC contract.
• The employee must not give interviews to the media or publish photos related to DRC programs or share other materials without receiving prior authorization.
• The employee must return all equipment loaned by DRC to perform the work after the end of the contract period or upon request by DRC.