ICT Assistant – Applications At Micro Enterprises Support Programme Trust

Job Purpose

This role is responsible for support and maintenance of business applications including the Programme Management Information System (PMIS), Human Resource Management System (HRMS), Adobe sign, Enterprise Resource Planning, Intranet, Electronic Document Management System and administer the underlying relational database management systems. All in accordance with the ICT policy.

Qualifications/Other Requirements

• Bachelor’s degree in computer science or any IT related field
• Sales force certifications (administrator and at least platform developer 1 etc.)
• Microsoft 365 Dynamics Navision certifications.
• Office 365, VMWARE and Windows Active directory management are added advantages.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Access,) and statistical related packages

Knowledge, Experience & Skills

• At least four years’ experience as a business application support officer in a busy IT environment, preferably in non-governmental organizations or large private sector.
• Good problem-solving skills and willingness to constantly renew required knowledge.
• Knowledge of software design and programming principles
• Previous experience as a business applications officer or similar role
• Knowledge of programming languages like SQL, java and .Net languages
• Experience working with sales force and Navision.
• Experience of backup and recovery of relational databases

Behavior

• Sets ambitious and challenging goals for themselves.
• Holds self-accountable to deliver on their responsibilities.
• Future orientated, thinks strategically.
• Develops new and innovative solutions.
• Willing to take disciplined risks.
• Has integrity.
• Builds and maintains effective relationships, with their team, colleagues, external partners, and stakeholders