ICT Assistant – Infrastructure At Micro Enterprises Support Programme Trust

This role is responsible for the management and administration of the Virtual environment, Enterprise backup, Email communication, Office 365, Data Centre, Disaster recovery site, SharePoint, domain services, Active directory, printers, Helpdesk system, Network devices e.g. Switches, firewalls, Head office connection to field offices, end user support, software deployment & patch management. The successful candidate will work closely with the ICT Manager.

Qualifications/Other Requirements

• Bachelor’s degree in computer science or any IT related field.
• Office 365 Administration or related Microsoft Certifications.
• LAN/WAN Certifications like CCNA
• VMWARE Certified professional

Knowledge, Experience & Skills

1. Strong knowledge in domain management and Active directory services.
2. Strong knowledge in Microsoft 365 administration.
3. Strong knowledge and skills in Windows server setup and administration.
4. Strong knowledge and working experience with administration of database systems, especially MS SQL Server.
5. Strong knowledge in VMWare – virtualization technology.
6. Thorough knowledge of Microsoft licensing requirements.
7. Strong Knowledge in networking (LAN, Wireless LAN, VPNs,etc. ), (Firewalls, Routers and switches)
8. Knowledge of TCP/IP Architecture and OSI Model.
9. Knowledge of using and managing IT Helpdesk systems.
10. Troubleshooting and problems solving skills in a Windows based environment.
11. Good problem-solving skills and willingness to constantly renew required knowledge.