Administrator At Conciliation Resources

Job Title: Administrator

Location: London, Hybrid

Reporting to: Global HR and Facilities Manager

Contract type: Permanent

Salary: £32,753 – £37,666 Gross per annum depending on the experience

Deadline: 31 January 2025

Conciliation Resources

Conflict is difficult, complex and political. The world urgently needs to find different ways to respond. Conciliation Resources is an international organisation committed to stopping violent conflict and creating more peaceful societies. We work with people impacted by war and violence, bringing diverse voices together to make change that lasts. For 30 years, we have been making peace possible. We currently have over 70 full and part-time staff members, working mainly out of the London and Australian offices. We work with over 70 locally-based and international partners worldwide. Conciliation Resources is deeply committed to keeping people safe from harm, whether they are personnel or those who come into contact with our work.

Job Purpose

To provide high quality, comprehensive administrative support to the Executive Management Team and various functions as required (Executive Management Team, Governance, HR, Operations).

Scope and Accountability

The post carries a high degree of responsibility and autonomy for maintaining confidentiality and discretion. The position reports to the Global HR and Facilities Manager and will be task managed by others as required. This role sits within the Core and Operations Department led by the Chief Operating Officer.

Person Specification

Knowledge

• Good computer literacy and knowledge of MS Office, particularly Excel, and database software.
• Fluent written and spoken English.
• Knowledge of information management systems including databases.

Experience

• Experience supporting senior executive staff, preferably including support to a team or number of staff.
• Experience of working in an organisation with an international outlook, preferably with experience of working with individuals in different time zones.
• Proven experience of effective administration of meetings
• Experience of communicating with external bodies or individuals on behalf of a senior executive team.
• Experience of event organisation including logistics, travel (domestic and international including visas and travel booking) and budgeting.
• Experience of working effectively as a link between executive management and other key stakeholders.
• Proven experience of prioritising own workload and working autonomously.
• Experience of taking fast and accurate minutes.
• Prior experience using content management systems (desirable – training will be provided)

Skills/Attributes

• Excellent interpersonal and team working skills, including an ability to be diplomatic and persuasive in working with other staff, managers and trustees.
• Excellent written communication skills, including the ability to draft documents and correspondence and accurately transcribe.
• Good friendly verbal communication skills, including cultural sensitivity.
• Discretion in dealing with confidential or sensitive information.
• Excellent organisational skills (i.e. time management, work planning and an ability to work on own initiative).
• Ability to meet deadlines under pressure and calmly manage several competing priorities.
• Commitment to peacebuilding and Conciliation Resources’ values.