Air Operations (AirOps) Officer 2 At International Committee of the Red Cross

Under the direct supervision of the Air Operations Manager in Maiduguri, the AirOps Officer is responsible for coordinating ground operations to ensure proper transport of passengers, luggage, and cargo. Support as a liaison person between the sub-delegation in Maiduguri and the AirOps base in Abuja.

Main Duties and Responsibilities

• Handles flight requests, flight notifications, green lights, and security clearances.
• Handles passenger, cargo, and mail services to and from the airport. Distributes the daily, weekly, and monthly flight plans to the local authorities.
• Liaises with logistics, welcome, and other ICRC departments about the movement of the ICRC aircraft, pick-up and drop-off times of both passengers and cargo and mail.
• To keep Air Ops and Logistics informed about delays encountered.
• Maintain good professional contacts with the local authorities and follow up on official procedures relevant to the area of operation.
• Oversee following up on the Air Ops database for all inputs on flight booking requests from various ICRC sub-delegations.
• RED flight following.
• Processes and updates all flight bookings accordingly in the AOM software.
• Produce a daily manifest, flight routing, flight sheet, flight release, and flight notification.
• Coordinates with the main ICRC delegation and all sub-delegations regarding aircraft schedules, passenger in/out, and last-minute changes.
• Informs all passengers and welcomes them about the pickup times for passengers traveling on RED, UNHAS, and commercial flights.
• Handles all documents related to air operations activity.
• Coordinates with all the departments’ staff and follows up on all Air Ops communication.
• Channels all relevant information related to the flight notification activities, produces messages, and writes letters independently.
• Upload files, invoices, AURs, fuel receipts, etc. into our database or team’s space.

Education and Experience Required

• University Degree in Aviation Management and combination of education, professional training, certification in air transport, and experience in air transportation related occupation required.
• A minimum of 3 years of progressively responsible flight operations work experience with an Airline, Flight Briefing Office, Ground Handling Company, or Airport Operator.
• Advanced level in computer skills (Word, Excel, and PowerPoint) including working knowledge of Flight planning systems.
• Good command of written and spoken English.
• Applicants should have a Nigerian nationality or hold a working permit

Desired profile and Skills

• Previous experience with a Humanitarian agency would be an added advantage.
• Additional vocational training in logistics or aviation, air transportation is an asset.
• General knowledge of the Aviation industry and technical aviation terminology.
• Driving licence.

(GRADE B2)