Area Relief & Social Services Officer, Grade 15 At UN Relief and Works Agency for Palestine Refugees in the Near East

Supervises and controls the implementation of the Social Safety Net (SSN) assistance, emergency assistance programmes or any other social transfer programmes implemented in his/her area, ensuring compliance with the relevant criteria and operating instructions, including: Approval of the enrolment of refugee families in the SSN programme for provision of assistance according to the Relief Services Instructions (RSI); Acting as a secretary to the SSN appeals committee at his/her area in the capacity as technical reference; Ensuring regular and timely preparation of priority lists of SSN families for assistance (selective/ emergency cash assistance, shelter rehabilitation, and other relevant activities); Conducting random visits to active SSN families to ensure reliability of collected individuals’ and families data and adherence of the implementing staff to the standard eligibility criteria; carrying frequent reviews and checks on family files/emergency assistance files to ensure proper documentation, safety and confidentiality; Monitoring and following-up the distribution process to ensure efficient and smooth running of social transfers/emergency distribution in accordance with Relief Services Instructions and policies and conducting regular inspections on social transfers distribution sites; Plans, coordinates and follows-up with RSS, distribution, Finance and other concerned area and field staff on timely and proper/efficient delivery/response of approved/recommended assistance to SSN and emergency beneficiaries; Provides administrative and logistical support to Area Registration teams, ensuring the smooth implementation of eligibility and registration instructions, manuals and procedures governing its activities; Promotes in collaboration with Area Social Work Supervisor (ASWS)- joint multidisciplinary, holistic and integrated social intervention activities targeting clients and ensures that SSN and emergency programme assisted families’ needs are addressed; Represents RSSP, and coordinates with other Field staff, in any emergency requiring direct relief and keeps the CRSSP informed accordingly; ensures ongoing coordination with other UNRWA programmes and projects in his/her area; Coordinates for pre-planned needs assessment studies carried out by RSSP; liaises with local community organizations and NGOs to improve networking, coordination and enhance RSS use of local assets and resources; Plans and holds regular meetings with RSS staff, at the Area level, for information sharing, coordination and developmental issues including training needs/courses; Acts as the focal point for refugees’ inquiries and petitions; encourages community members to actively participate in the Community-Based Organizations (CBOs) activities; maintains custodianship over RSSD premises, in his/her Area, and reports on contravention and incursions; Performs other duties as may be assigned by the supervisor(s).