ASSOCIATE DIRECTOR OF DEVELOPMENT At CARE

CARE is an international NGO with local staff and community partners in more than 90 countries. We create local solutions to poverty and inequality and we seek dignity for everyone every day and during times of crisis. These solutions have a broad range, from clean water to access to education; from microfinance to ensuring that everyone has nutritious food; from agriculture and climate change to disaster response. CARE puts women and girls at the center of everything we do because they have proven to be the best hope for creating lasting change in the world. Our staff live where they work, which makes us effective at understanding the challenges they face. We’ve been doing this for over 70 years, since World War II. It started with the world’s first CARE Package® of food for the post-war hungry in Europe. Our work today is as important as ever, we believe that poverty and inequality are historic injustices that we can end within a generation, for good. If you share our core beliefs: poverty is an injustice; poverty is solvable; and together, we have the power to end it, join us, and fight with CARE

As part of CARE’s Mid-Level Giving team, the Associate Director of Development (ADOD) manages a portfolio of individual supporters investing between $1,000 and $9,999 annually. As a member of the national Individual Giving team, the Associate Director of Development reports to the Director of Mid-Level Giving and will help develop and implement a comprehensive donor strategy that includes plans for cultivation, stewardship, and solicitation for CARE’s President’s Circle supporters.

This passionate and enthusiastic fundraiser will manage a personal portfolio and will be responsible for developing and implementing cultivation, solicitation and stewardship strategies for his/her portfolio of donors. The ADOD will also seek to engage lapsed donors through integrated strategies with the Mid-Level team. The ADOD is expected to maintain an active schedule of personal interactions with donors including Zoom calls, phone calls, personal visits (when appropriate), and emails, in order to build relationships and solicit donors. In addition, the ADOD should be conversant in Planned Giving and other giving vehicles (e.g. donor-advised funds, stocks) to provide Mid-Level donors with as broad an array of resource engagements with CARE as possible.

Responsibilities:

Portfolio Management

• Responsible for managing a personal portfolio of approximately 2,000 donors and prospects, in the $1,000-9,999 giving range, to drive growth of CARE USA’s Mid-Level giving program, known as CARE’s President’s Circle. Approximately 500 of these donors will be managed through personal, one-on-one cultivation, solicitation, and stewardship. The management of the remainder of the portfolio will be implemented via a team-wide strategy designed to provide one-to-many communications that feel personalized to the donors.
• Responsible for building relationships with mid-level donors via Zoom meetings, phone calls, personalized email communications, ongoing written contact, one-on-one meetings, and events, if appropriate. Some travel nationally may be required for donor meetings and events.

Fundraising Coordination

• Coordinate with Prospect Research, Major Gifts, and Planned Giving teams to identify, qualify, and manage prospects.
• Collaborate with Advocacy team to develop and execute regular outreach and engagement with donors based on CARE USA’s regional and national activities.

Direct Marketing Planning and Implementation

• Under the supervision and guidance of the Director of Mid-Level Giving, participate in the creation and implementation of an annual plan for multi-channel direct marketing stewardship and solicitation of Mid-Level Giving donors and prospects designed to meet the unrestricted fundraising needs of CARE USA.
• Collaborate with CARE’s Marketing and Communications team, vendors, and other members of the team as appropriate.

Qualifications:

• Bachelor’s degree or equivalent combination of education and work experience.
• Five years of fundraising experience with demonstrable success with Mid-Level gifts ($1,000 – $9,999)
• Passionate and enthusiastic fundraiser with demonstrated ability to build and maintain meaningful and successful supporter relationships with an emphasis on balancing both a mass program that feels personal and a portfolio of high-touch relationships.
• Ability to communicate effectively and comfortably with donors in person and over the phone.
• Demonstrated ability to develop successful strategies for donor recruitment and retention.
• Familiarity with all aspects of fundraising concepts, including Planned Giving, Major Gifts, and Donor Relations.
• Collaborative team player able to work effectively in cross-functional teams.
• Proficiency in fundraising CRMs or donor database management; Salesforce experience strongly preferred.
• Strong written and oral communication abilities. Produce compelling and donor-centric communications and articulate impact to supporters.
• Knowledge of and experience with complex data segmentation for fundraising programs.
• Strong analytical skills.
• Experience in vendor management.
• Previous development experience with an international non-profit
• Experience with multi-channel donor engagement.
• Experience in Marketing Cloud or other email marketing software.