Associate Director Of Development, Midlevel Giving At CARE USA

JOB SUMMARY:

As part of CARE’s Mid-Level Giving team, the Associate Director of Development (ADOD) manages a portfolio of individual supporters investing between $1,000 and $9,999 annually. As a member of the national Individual Giving team, the Associate Director of Development reports to the Director of Mid-Level Giving and will help develop and implement a comprehensive donor strategy that includes plans for cultivation, stewardship, and solicitation for CARE’s President’s Circle supporters.

This passionate and enthusiastic fundraiser will manage a personal portfolio and will be responsible for developing and implementing cultivation, solicitation and stewardship strategies for his/her portfolio of donors. The ADOD will also seek to engage lapsed donors through integrated strategies with the Mid-Level team. The ADOD is expected to maintain an active schedule of personal interactions with donors including Zoom calls, phone calls, and personal visits (when appropriate), in order to build relationships and solicit donors. In addition, the ADOD should be conversant in Planned Giving and other giving vehicles (e.g. donor-advised funds, stocks) to provide Mid-Level donors with as broad an array of resource engagements with CARE as possible.

RESPONSIBILITIES:

Donor Relationship Management

• Responsible for managing a personal portfolio of approximately 3,500 donors and prospects, in the $1,000-9,999 giving range, to drive growth of CARE USA’s Mid-Level giving program, known as CARE’s President’s Circle. Approximately 500 of these donors will be managed through personal, one-on-one cultivation, solicitation, and stewardship. The management of the remainder of the portfolio will be implemented via a team-wide strategy designed to provide one-to-many communications that feel personalized to the donors.
• Responsible for building relationships with mid-level donors via Zoom meetings, phone calls, personalized email communications, ongoing written contact, one-on-one meetings, and events, if appropriate. Some travel nationally may be required for donor meetings, team meetings, and events.

Fundraising Coordination

• Coordinate with Prospect Research, Major Gifts, and Planned Giving teams to identify, qualify, and manage prospects.
• Collaborate with Advocacy team to develop and execute regular outreach and engagement with donors based on CARE USA’s regional and national activities.

Direct Marketing Planning and Execution

• Under the supervision and guidance of the Director of Mid-Level Giving, participate in the creation and implemention of an annual plan for multi-channel direct marketing stewardship and solicitation of Mid-Level Giving donors and prospects designed to meet the unrestricted fundraising needs of CARE USA.
• Collaborate with CARE’s Marketing and Communications team, vendors, and other members of the team as appropriate.

QUALIFICATIONS:

• Bachelor’s degree in Business, Marketing, Public Relations, International Development or a related field
• Five years of fundraising experience with demonstrable success with Mid-Level gifts ($1,000 – $9,999)
• Passionate and enthusiastic fundraiser with demonstrated ability to build and maintain meaningful and successful supporter relationships with an emphasis on balancing both a one-to-many program that feels personal and a portfolio of high-touch one-to-one relationships, using oral and written communications
• Ability to communicate effectively and comfortably with donors in person and over the phone.
• Demonstrated ability to develop successful strategies for donor recruitment and retention.
• Familiarity with all aspects of fundraising concepts, including Planned Giving, Major Gifts, and Donor Relations.
• Success in multi-channel donor engagement
• Collaborative team player able to work effectively in cross-functional teams.
• Proficiency in fundraising CRMs or donor database management; Salesforce and Marketing Cloud experience strongly preferred.
• Strong written and oral communication abilities. Produce compelling and donor-centric communications and articulate impact to supporters.
• Knowledge of and experience with complex data segmentation for fundraising programs.
• Strong analytical skills.